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Town Inn Suites Toronto

3.5-star3.5 stars
620 Church St, Toronto, ON, M4Y2G2, Canada

3.5-star hotel with indoor pool, near Royal Ontario Museum
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 948 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Room
Great room
Breakfast
Tasty breakfast
Pool
Ordinary pool

Town Inn Suites Toronto

from €134
  • Deluxe One Bedroom Suite
  • Suite, 2 Bedrooms
  • Luxury One Bedroom Suite, 1 King Bed
  • Luxury Suite, 2 Double Beds

What’s around Town Inn Suites Toronto

Landmarks

  • In Downtown Toronto
  • Royal Ontario Museum - 13 min walk
  • Ryerson University - 17 min walk
  • University of Toronto - St. George Campus - 18 min walk
  • Yonge-Dundas Square - 20 min walk
  • Toronto Eaton Centre - 23 min walk
  • Nathan Phillips Square - 27 min walk
  • St. Lawrence Market - 32 min walk

Getting around

  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 9 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 24 min drive
  • Toronto Union Station - 4 min drive
  • Toronto Mimico Station - 15 min drive
  • Toronto Weston Station - 15 min drive
  • Yonge Station - 5 min walk
  • Bloor-Yonge Station - 6 min walk
  • Wellesley Station - 7 min walk

At a glance

Key facts

Hotel size

  • This hotel has 200 rooms
  • This hotel is arranged over 27 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
This property's breakfast is served at a nearby restaurant located across the street. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

  • Car charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
Things to do
  • Indoor pool
  • Fitness facilities
  • Sauna
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Yard
  • Separate sitting area
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils
More
  • Daily housekeeping

Town Inn Suites Toronto’s small print

Also known as

  • Toronto Town Inn
  • Toronto Town Inn Suites
  • Town Suites Toronto
  • Town Inn Suites Toronto
  • Town Inn Suites
  • Town Hotel Toronto

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs CAD 30.00 per night with in/out privileges

Rollaway beds are available for CAD 25.0 per day

Full breakfast is offered for an extra charge of CAD 14.63 for adults and CAD 14.63 for children (approximately)

Pets are allowed for an extra charge of CAD 50 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.2 From 549 reviews

Very Good 8.0
Good location for downtown but some issues
Booked 2 × 2 bedroom apartments for 6 nights. The hotel reservation manager was very helpful with airport transfer. We had some issues during the stay: 1) someone was smoking weed on 10th floor and made the entire floor very smelly and uncomfortable with smell coming into our apartment. We complained to the front desk but they could not smell it. Happened for next 2 days and hotel did not take any action. Third day I took the hotel manager and made him smell. He accepted the issue. I just hope the staff was more proactive to my complaint and taken immediate action. 2) everyday the cleaning staff only left 2 bath towels in each apartment despite 4 people staying in each of them. Had to request 2 additional bath towels every day 3) The air conditions unit for the 2 bedrooms is shared between the master and other bedroom. The issue is to keep the master bedroom cool, the other bedroom was getting ice cold. Need proper air conditioning expert to redo the aircon and e sure all rooms get equal cooling. Also the power cables were loose and dangling on the floor. We had a 7 year old child in the group and had to ensure she was kept away from the dangling cables. Some circuit cables that control the aircon were open. Huge health and and safety risk. 4) during our stay it rained and the rain water was leaking through the roof and dripping continuously into the pool. 5) wall papers in the bathroom coming off the walls and th4 exhaust/ extractor fans did not work in both the units
gb6 night family trip
Very Good 8.0
Good but could've been Excellent
They were very accommodating. some staff didnt seem to have answers for sone questions however the manager was luckily standing nearby and helped us out. Only disappointments were the locked balcony and the 10 pm closure of the pool. Midnight closure woukd have been nice.
Michelle, ca1 night romance trip
Very Good 8.0
Although the room had a balcony, it was locked (they said for safety), which meant you had to go downstairs to smoke. Also they said that we could have late check out (2 hrs), but then shortened that to 1.5 hrs …. then called at the 1 hr mark to see when we would be checking out. Other than that, it was a nice clean comfortable room. Also, although there is parking, it should have indicated that there was an extra cost for it.
Wanda, ca1 night romance trip
Poor 2.0
Horrible Experience
Once I checked out they tried charging me a smoking fee in the room when it smelled even though I didn’t smoke in it and then the manager on duty told me he believed me but still had to charge me. Nowhere in the room disclosure does it say the room can’t smell. Horrible customer service, would not recommend, the workers there are a bunch of pricks and don’t know how to deal with customers.
ca1 night trip with friends
Very Good 8.0
Good view and location
The views were fantastic, and the location was great, however the bed was uncomfortable and the hotel does not exchange money so we had to find another place to do that (which we found at Eaton Centre).
us1 night romance trip

Town Inn Suites Toronto

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