San Juan Marriott Resort and Stellaris Casino

Photo gallery for San Juan Marriott Resort and Stellaris Casino

Primary image
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Waterslide

Overview of San Juan Marriott Resort and Stellaris Casino

San Juan Marriott Resort and Stellaris Casino

4.5 star property
Upmarket beachfront resort with spa, near Casino del Mar at La Concha Resort

8.2/10 Very good

1,073 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is €341
Price available on 01/08/2022
Map
1309 Ashford Avenue, San Juan, 00907
Main amenities
  • Weekly housekeeping
  • On the beach
  • Casino
  • Restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • 2 outdoor tennis courts
  • 24-hour fitness centre
  • Sauna
  • Beach umbrellas
  • Beach sunloungers
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Fridge
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Condado
  • Casino del Mar at La Concha Resort - 5 min walk
  • Condado Beach - 17 min walk
  • Sheraton Casino - 34 min walk
  • Escambron Beach - 35 min walk
  • Puerto Rico Convention Center - 36 min walk
  • Pan American Pier - 39 min walk
  • Parque La Ventana al Mar - 1 min drive
  • Museo de Arte de Puerto Rico - 2 min drive
  • Paseo Caribe - 3 min drive
  • Centro de Bellas Artes Luis A. Ferre - 3 min drive

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 10 min drive

About this property

San Juan Marriott Resort and Stellaris Casino

At San Juan Marriott Resort and Stellaris Casino, you can spend time at the beach enjoying beach umbrellas, volleyball and beachside drinks, plus you'll be within a 10-minute walk of Casino del Mar at La Concha Resort. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps and facials. Gingambo is open for breakfast and dinner, and offers ocean views. Other highlights at this luxurious resort include 3 bars/lounges, a casino and a poolside bar. Fellow travellers like the helpful staff and family-friendly amenities.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 527 units
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time from 4 PM until 11:00 PM
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (USD 20 per day)
  • On-site valet parking (USD 25.00 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11:30 AM
  • 3 bars/lounges
  • Restaurant
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's pool
  • Water slide
  • Children's menu

What to do

  • On the beach
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Shopping
  • Sailing nearby
  • Snorkelling nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (10348 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Piano
  • 24-hour fitness centre
  • 2 outdoor pools
  • Casino
  • Full-service spa
  • 24 casino gaming tables
  • 345 casino slot machines
  • Hot tub
  • 28 casino VIP rooms
  • 2 outdoor tennis courts
  • Sauna
  • Water slide

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Close-captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Transfer shower
  • Lever door handles

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 47-inch Smart TV
  • Premium satellite channels
  • Netflix

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge

More

  • Weekly housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Ocean Club Spa. Services include hot stone massages, facials, body wraps and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology.

Dining

Gingambo – This poolside family restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Red Coral Lounge – This cocktail bar only serves light fare. Open daily.
La Isla Beach Bar – This bar serves lunch and light fare. Open daily.
Coffee Merchant Bake Shop – This coffee shop serves breakfast, lunch and light fare. Open daily.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: 19 per cent of room rate
  • Resort fee inclusions:
    • Beach loungers
    • Beach towels
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • In-room bottled water
    • In-room coffee
    • Additional inclusions

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 26 per person (approximately)
  • Late checkout can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from 17 May 2022 to 28 May 2022 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the resort will make every effort to minimise noise and disturbance.

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs USD 20 per day
  • Valet parking costs USD 25.00 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

San Juan Marriott Resort Stellaris Casino Hotel
San Juan Marriott Resort Stellaris Casino
San Juan Marriott Stellaris Casino
Juan Marriott Stellaris Casino
San Juan Marriott Resort and Stellaris Casino Resort
San Juan Marriott Resort and Stellaris Casino San Juan
San Juan Marriott Resort and Stellaris Casino Resort San Juan

Frequently asked questions

Overall score and ratings

8.2

Very good

8.6/10

Cleanliness

8.5/10

Staff & service

8.1/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Nice but small
Overall, it was a great stay. We were in an ocean view room that was rice except that the bathrooms were extremely small. You could not sit on the toilet and close the door. You had to maneuver into the small space beside the toilet then reach to close the door to go in front of the toilet to use it. Seemed strange to have such a small bathroom. Maybe a pocket door would correct the problem. The pool and beach area were amazing and we really enjoyed the casino.
Tina, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Overpaid
I recently stayed at your San Juan, Puerto Rico location, and was overcharged for the room. My email confirmation said I would pay 459 on site, and total at check out for 650. Could someone please look into this.
Robert, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Place and people were great but out rooms were dated and beds and pillows were very uncomfortable. The overall place and location are great but could improved on the comfort of beds and updating the rooms which we understand they will be doing soon.
Juan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our San Juan vacation
This was our first post covid pandemic trip and my husband and I really enjoyed ourselves. Our decision to stay at the Marriott Resort made our vacation memorable. We highly recommend it.
Poolside at the Marriott
Our oceanfront room view
We loved the two pool and water slide
Edia, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Raymond, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Rather disappointing
The lobby was beautiful but the rest of the hotel is very rundown and the rooms very small, musty and not clean. The staff was very nice but they were understaffed. The pool area was littered with garbage. The beach area is very small and it was difficult to get chairs. The condition of the hotel just doesn't match the price.
Kevin, 4-night trip
Verified Hotels.com guest review

8/10 Very good

VERY SMALL ROOMS AND RUDE CASINO STAFF
This is not by any means a "resort" if you are used to all-inclusive and the like. I will not be staying here again for several reasons: 1) Room: I paid for an ocean view. You would think for the price, the rooms would be spacious or at least a little bit bigger. The room was as small as a basic room. But since we only used it to sleep, the size of the room was not the biggest issue. Now the bathroom was less than desirable. The door does not fully open because the layout is so off. You have to go in, close the door while standing up for any privacy. Your legs touch the door (if not closed) when sitting in the toilet and to reach the paper, your arm has to twist back. To get out the shower, a whole other issue. After day 2 of doing this, I decided this was going to be my biggest complaint. But nooooooo. Let's move on to the Casino where people staying at that hotel or not come to play. But there was this one dealer who was so very disrespectful to the patrons spending their money that all 6 people decided to file a complaint. The dealer was talking crap under her mask and even insulting guests (including my husband). When I found out, I went to look for her (the New Yorker in me) but she was no where to be found. I was left to voice my concern with the casino manager. Bottom line, if your staff is miserable dealing with people FIRE THEM! It was our understanding that this dealer at the Roulette table is always nasty. Well Marriott, do something about it.
LESLIE, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

RaQuale, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The property was in an excellent location to find places to eat and buy keepsakes. The Staff was beyond nice. I ordered food late one night and received very fresh, very hot, very crispy french fries. I only wish there was more entertainment throughout the weeknights instead of just Friday through the weekend.
Javier, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

Very good area
Veranda, 5-night trip
Verified Expedia guest review