Guests
All properties in Cozumel, Quintana Roo, Mexico

El Cozumeleno Beach Resort All Inclusive

All-inclusive beachfront property with spa, near Cozumel Country Club and Golf Course

  • Free WiFi in lobby
From
€118

Image gallery

  • El Cozumeleno Beach Resort All Inclusive
  • El Cozumeleno Beach Resort All Inclusive
  • Beach
  • Beach
  • El Cozumeleno Beach Resort All Inclusive
El Cozumeleno Beach Resort All Inclusive. Image 1 of 69.
1 / 69El Cozumeleno Beach Resort All Inclusive
Playa Santa Pilar Km 4.5, Cozumel, 77600, QROO, Mexico
7.6.Good.
  • Luckily we We’re only staying one night, because it was terrible. I room air conditioning…

    Jun 11, 2021

  • I loved this hotel, location, balcony. Very clean ,good food and excellent service . We…

    May 10, 2021

See all 584 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Transport options
Convenient
Dining options
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 251 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 2 restaurants and 4 bars/lounges
  • Full-service spa
  • 5 outdoor pools and indoor pool

Feel at home

  • Children's pool
  • Children's club
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)

What’s around

  • In Zona Hotelera Norte
  • Cozumel Country Club and Golf Course - 18 min walk
  • Playa San Juan - 1 min walk
  • Isla Cozumel Biosphere Reserve - 7 min walk
  • Maya Heritage Monument - 2.9 mi / 4.6 km
  • Los Cinco Soles - 3.1 mi / 4.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Ocean View Room
  • Garden View Expedia Rate
  • Deluxe Room with Balcony Ocean View
  • Athletes Ocean View Room
  • Sky Ocean View
  • Premium Sky Top Room

Location

Playa Santa Pilar Km 4.5, Cozumel, 77600, QROO, Mexico
  • In Zona Hotelera Norte
  • Cozumel Country Club and Golf Course - 18 min walk
  • Playa San Juan - 1 min walk

What’s around

Landmarks

  • In Zona Hotelera Norte
  • Cozumel Country Club and Golf Course - 18 min walk
  • Playa San Juan - 1 min walk
  • Isla Cozumel Biosphere Reserve - 7 min walk
  • Maya Heritage Monument - 2.9 mi / 4.6 km
  • Los Cinco Soles - 3.1 mi / 4.9 km
  • Punta Langosta Pier - 3.7 mi / 6 km
  • Chankanaab National Park - 8.9 mi / 14.4 km
  • Chankanaab Beach Adventure Park - 9.1 mi / 14.6 km
  • Malecon San Miguel - 3.2 mi / 5.1 km
  • Cozumel Museum - 3.2 mi / 5.2 km

Getting around

  • Cozumel Intl. Airport (CZM) - 11 min drive

At a glance

Size

  • 251 rooms
  • Arranged over 9 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property offers onsite health screenings (Antigen and PCR screenings for COVID-19) for a surcharge. Reservations for screenings are required.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Free children's club (ages 5 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • 2 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • Coffee/tea in a common area
  • Water dispenser

Things to do

  • Miniature golf on site
  • Kayaking on site
  • Parasailing on site
  • Playground on site
  • Rowing or canoeing on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Free bicycles nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Segway rental/tour nearby

Working away

  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 5381
  • Conference space size (meters) - 500
  • Conference center

Services

  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1971
  • Elevator
  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Furnished balcony or patio

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Scuba-diving lessons
  • Snorkeling

Land activities
  • Bicycling
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language
  • Water fitness

Kids' club
  • Supervised activities for children between 5 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Golf green fees
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Tennis lessons
  • Windsurfing
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities
  • Taxes

Spa

Spa Center has 2 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Dining

El Cocal Restaurant - This restaurant is located on the beach.

La Veranda - Overlooking the pool, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Swim Up Bar - Onsite bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Tennis on site
  • Miniature golf on site
  • Kayaking on site
  • Parasailing on site
  • Playground on site
  • Rowing or canoeing on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Nearby

  • Free bicycles nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Segway rental/tour nearby

Small print

Also known as

  • Cozumeleno Beach Resort
  • Cozumeleno Inclusive Inclusive
  • El Cozumeleno Beach Resort All Inclusive Cozumel
  • El Cozumeleno Beach Resort All Inclusive All-inclusive property
  • El Cozumeleno Beach
  • El Cozumeleno Beach Resort
  • El Cozumeleno Beach Resort All Inclusive
  • El Resort All Inclusive
  • El Cozumeleno Beach All Inclusive
  • El All Inclusive
  • El Cozumeleno All Inclusive

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Babysitting/childcare is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 6:00 AM to 11:30 PM.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • City/local tax: USD 1.34
  • Service fee: USD 7 per accommodation, per night
  • Resort fee: USD 7.00 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, El Cozumeleno Beach Resort All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there are 5 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 6:00 AM to 11:30 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, there are 2 onsite restaurants, featuring beachfront dining and ocean views. Nearby restaurants include Buccanos (11-min walk), La Cocay (3.2 mi), and Crazy King (3.2 mi).
  • Have fun with onsite activities like kayaking, parasailing, and windsurfing and improve your game at the onsite tennis courts. Additional recreation onsite includes volleyball and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. El Cozumeleno Beach Resort All Inclusive also has 5 outdoor pools, 4 bars, and a fitness center, as well as an arcade and a garden.
7.6.Good.
  • 10.0.Exceptional

    Staycation

    Food is good, dos xx is cold and delicious. Front desk staff were super friendly at check in. Mini golf is challenging. All the wait staff have been great! Good value for your dollar. It’s been a great staycation!

    David, 2 night trip with friends, May 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great people and service

    Decent food. Great service. Loved the beach. The room needs updated furnishings but was clean and comfortable

    Heather, 2 night trip, May 4, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    This was by far the WORST resort we have ever visited. They should not be allowed to charge what they are asking for such an outdated hotel, horrible beds, disgusting bathrooms, stale and unsavory food. There are other (much, much better) resorts in the same price range, just a few blocks away. Please do your research and keep your distance from this place. The staff was ok but very limited to what they could do in this situation. Rusting metal everywhere you look, they restrict the A/C control (the unit is very loud by the way) we had to sleep with the balcony door open. When I say “sleep”, I should say “try to sleep”, because indeed we couldn’t get any decent sleep due to so many issues including the dreadful mattress. This was the first time I couldn’t wait to leave an all inclusive resort.

    1 night romance trip, Apr 23, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    I liked the staff and willingness to take are of anything we asked for. I specifically choose the hotel because it had a Scuba shop. Unfortunately, the actual dock we had to drive to each day was on the opposite end of the island. If we had not had a car it would have been very expensive to dive.

    8 night family trip, Apr 17, 2021

    Verified Expedia guest review

  • 6.0.Good

    It had a nice beach in a very friendly staff

    5 night trip with friends, Apr 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The property was so clean and the staff was so nice

    14 night romance trip, Apr 12, 2021

    Verified Expedia guest review

  • 6.0.Good

    Beautiful amazing Beach. Old hotel terrible food. The facility is extremely clean. The stuff was wonderful.

    4 night trip, Apr 12, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff are absolutely amazing! Manuel went above and beyond every single day to make sure we were always taken care of. Angel was amazing, Santiago was awesome, and Janet (she spelled it differently) was super! I know there are many others that I’m leaving out but every one of them deserves recognition. They work incredibly hard every single day! I was very impressed. We’ll be back for sure!

    9 night trip with friends, Apr 8, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The beach was amazing. The property and amenities were beautiful.

    5 night romance trip, Apr 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great place to stay will be back.

    4 night family trip, Apr 5, 2021

    Verified Expedia guest review

See all 584 reviews