Holiday Inn San Jose - Silicon Valley, an IHG Hotel

Photo gallery for Holiday Inn San Jose - Silicon Valley, an IHG Hotel

Primary image
Pool
Pool
Outdoor pool
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Overview of Holiday Inn San Jose - Silicon Valley, an IHG Hotel

Holiday Inn San Jose - Silicon Valley, an IHG Hotel

3.0 star property
Suburban hotel with restaurant, near Avaya Stadium

7.6/10 Good

979 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
The price is €140
Price available on 04/07/2022
Map
1350 N 1st Street, San Jose, CA, 95112
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Breakfast available
  • Free airport shuttle
  • 24-hour fitness centre
  • Self parking
  • Business centre
  • Terrace
  • 24-hour front desk
  • Car hire on site
  • Front desk safe
  • Snack bar/deli
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • San Pedro Square - 42 min walk
  • Avaya Stadium - 42 min walk
  • San Jose State University - 45 min walk
  • San Jose Museum of Art - 4 min drive
  • Plaza de Cesar Chavez - 5 min drive
  • San Jose City Hall - 5 min drive
  • Santa Clara University - 5 min drive
  • Rosicrucian Egyptian Museum - 5 min drive
  • Mission Santa Clara de Asis - 5 min drive
  • Children's Discovery Museum - 6 min drive
  • Rivermark Village - 6 min drive

Getting around

  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 4 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 46 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 52 min drive
  • San Jose College Park Station - 4 min drive
  • Santa Clara Station - 5 min drive
  • Tamien Station (Caltrain) - 8 min drive
  • Gish Station - 3 min walk
  • Mineta Airport Station - 13 min walk
  • Civic Center Station - 15 min walk
  • Free airport shuttle

About this property

Holiday Inn San Jose - Silicon Valley, an IHG Hotel

Holiday Inn San Jose - Silicon Valley, an IHG Hotel is only 2 mi (3.3 km) from the airport and offers a free shuttle (available on request). The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness centre for a workout, you can unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli and a terrace. Fellow travellers say great things about the airport proximity and central location. The property is only a short walk to public transportation: Gish Station is 3 minutes and Mineta Airport Station is 13 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 354 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until 1:00 AM
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 2 per room, up to 30 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (USD 15 per night)
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited

Transfers

  • Free airport shuttle from 5:00 AM to 11:30 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Taking the kids

  • Children stay free

Working away

  • Business centre
  • Meeting rooms
  • Conference space (12868 square feet)

Services

  • 24-hour front desk
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells

Languages spoken

  • Chinese (Mandarin)
  • English
  • Greek
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Deposit: USD 50.00 per accommodation, per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Tourism fee: USD 0.50 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 18 per person (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for USD 10.0 per stay

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per accommodation, per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs USD 15 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Prepaid debit cards are not accepted for any bookings.

Also known as

Holiday Inn San Jose Silicon Valley Hotel
Holiday Inn Silicon Valley Hotel
Holiday Inn San Jose Silicon Valley
Holiday Inn Silicon Valley
Jose Silicon Valley, An Ihg
Holiday Inn San Jose Silicon Valley
Holiday Inn San Jose Silicon Valley an IHG Hotel
"Holiday Inn San Jose Silicon Valley an IHG Hotel"
Holiday Inn San Jose - Silicon Valley, an IHG Hotel Hotel
Holiday Inn San Jose - Silicon Valley, an IHG Hotel San Jose

Frequently asked questions

Overall score and ratings

7.6

Good

8.1/10

Cleanliness

8.0/10

Staff & service

7.3/10

Amenities

7.7/10

Property conditions & facilities

7.7/10

Eco-friendliness

4/10 Fair

Room was extremely small , strangely arranged with not a lot of room to move around. Not very clean, some kind of white grease on the bathroom door.
Jeanette, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Overall very good stay.
Good experience, Clean, Friendy. Did not realize the Breakfast was not included.
Bart, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Stayed one night. Bed was very comfortable, clean room. Breakfast buffet was good, Friendly personnel.
Marlene, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

STAFF NEEDS TRAINING
Maintenace walked into our room without a knock nor permission, he even had the audacity to carry a conversation about when I was checking out. UNACCEPTABLE!
Mohammed, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Everything was great - except for the shower - pressure is not great and both mornings there was no hot water - it was just luke warm. The pressure varied during the shower.
Bjorn, 2-night trip
Verified Hotels.com guest review

6/10 Good

The bed, pillows, and linens were super comfy.
Marcia, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Wow
For such an expensive hotel $200/night plus tax plus all hidden fees plus parking fees and pet fee (which is actually reasonable!!) the wall paper is ripping off the walls. Housekeeping needs to pay extra attention when cleaning ESPECIALLY during a pandemic!!! There was hair (prior to me) on the floor and the bath towels weren’t clean or soft!!! Luckily I was staying overnight and live nearby so I didn’t have to use the facility or else it would have been like camping showers ie shoes required and don’t go barefoot! Check in had two working and took unreasonably slow for not explaining nothing to the clients. And I know I worked 10 years as front desk staff for boutique hotel. Really poor experience but great location. Also the grounds outside need help/ landscaping. Broken glass all over so my dog couldn’t even walk safely in the area sonó had to walk outside the grounds where homeless sleep right outside the hotel!!! Very unsafe to be single female if you need to leave the hotel for anything like food! Lastly management I don’t appreciate a harassment email saying I will be charged $250 for a non pet friendly room when my account and notes always state I have ESA certified dog with me and I still get harassed and questioned. My doctor stated I never had to expose myself to that situation yet I was with your staff at check in. Very hurtful and discouraging experience!!!!
Candace, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I pay and you give what I’ve paid that all matters to me it was awesome service everything staff are respectful clean they are not greedy the hold security is responsible no like Meriott hold is $500 for a r three star hotel
1-night trip
Verified Hotels.com guest review

6/10 Good

corinne, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jorge, 1-night trip
Verified Hotels.com guest review