Holiday Inn San Jose - Silicon Valley, an IHG Hotel

Photo gallery for Holiday Inn San Jose - Silicon Valley, an IHG Hotel

Primary image
Pool
Pool
Outdoor pool
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Overview of Holiday Inn San Jose - Silicon Valley, an IHG Hotel

Holiday Inn San Jose - Silicon Valley, an IHG Hotel

3.0 star property
Suburban hotel with restaurant, near Avaya Stadium

7.6/10 Good

1,002 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
Map
1350 N 1st Street, San Jose, CA, 95112
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Breakfast available
  • Free airport shuttle
  • 24-hour fitness centre
  • Self parking
  • Business centre
  • Terrace
  • 24-hour front desk
  • Car hire on site
  • Front desk safe
  • Snack bar/deli
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • San Jose State University - 45 min walk
  • Avaya Stadium - 5 min drive
  • Santa Clara University - 5 min drive
  • SAP Center at San Jose - 10 min drive
  • Santana Row Shopping Center - 10 min drive
  • San Jose Convention Center - 9 min drive
  • Winchester Mystery House - 10 min drive
  • Santa Clara Convention Center - 8 min drive
  • California's Great America - 11 min drive
  • Great Mall of the Bay Area - 12 min drive
  • Levi's Stadium - 15 min drive

Getting around

  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 4 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 45 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 52 min drive
  • San Jose College Park Station - 4 min drive
  • Santa Clara Station - 5 min drive
  • Tamien Station (Caltrain) - 8 min drive
  • Gish Station - 3 min walk
  • Mineta Airport Station - 13 min walk
  • Civic Center Station - 15 min walk
  • Free airport shuttle

About this property

Holiday Inn San Jose - Silicon Valley, an IHG Hotel

Holiday Inn San Jose - Silicon Valley, an IHG Hotel is only 2 mi (3.3 km) from the airport and offers a free shuttle (available on request). The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness centre for a workout, you can unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli and a terrace. Fellow travellers say great things about the airport proximity and central location. The property is only a short walk to public transportation: Gish Station is 3 minutes and Mineta Airport Station is 13 minutes.

Languages

Chinese (Mandarin), English, Greek, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 354 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until 1:00 AM
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 2 per room, up to 30 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (USD 15 per night)
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited

Transfers

  • Free airport shuttle from 5:00 AM to 11:30 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children stay free

Working away

  • Business centre
  • Meeting rooms
  • Conference space (12868 square feet)

Services

  • 24-hour front desk
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells

Languages

  • Chinese (Mandarin)
  • English
  • Greek
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per accommodation, per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Tourism fee: USD 0.50 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 18 per person (approximately)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per accommodation, per day

Parking

  • Self-parking costs USD 15 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Prepaid debit cards are not accepted for any bookings.

Also known as

Holiday Inn San Jose Silicon Valley Hotel
Holiday Inn Silicon Valley Hotel
Holiday Inn San Jose Silicon Valley
Holiday Inn Silicon Valley
Jose Silicon Valley, An Ihg
Holiday Inn San Jose Silicon Valley
Holiday Inn San Jose Silicon Valley an IHG Hotel
"Holiday Inn San Jose Silicon Valley an IHG Hotel"
Holiday Inn San Jose - Silicon Valley, an IHG Hotel Hotel
Holiday Inn San Jose - Silicon Valley, an IHG Hotel San Jose

Frequently asked questions

Overall score and ratings

7.6

Good

8.1/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Exceptional

John, 7-night family trip
Verified Hotels.com guest review

4/10 Fair

Very clean but…
My first floor room did not have openable window and smelled a bit, but not nearly as bad as the hallway. No hot water for my shower the first morning. No facial tissue in the room. No entry light. Although the furnishings show their age, the room was very clean and carpet in pristine condition.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Donna, 3-night trip
Verified Hotels.com guest review

6/10 Good

Carmen, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Affordable Hotel
Convenience location in downtown San Jose, close to airport. Plenty of safe parking spots. Friendly staffs and affordable hotel.
Ali, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Room was ok confortable and clean. Very small room tho, poor service at check in by the receptionist who turned out to be the supervisor. Not happy about the upcharges on parking 15$fees per night I will just not go back to that location
Rocio A, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Poor customer service and overall experience
Horrible! Leak in the bathroom. Maintenance never came. They dont service your room. People put their garbage in the hallway and its not picked up. SARAH at the front desk is very rude and unprofessional. They rented out the pool to a PRIDE event with no warning or heads up. Not a family hotel at all. Food is overpriced. Area is unsafe. Cars broken into. Do not stay here!
4-night family trip
Verified Hotels.com guest review

6/10 Good

Robert, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Quiet and new
Clean and new but not much close by except office buildings. There are busses that run right along the road and plenty of Uber drivers in the area. Close to Milpitas mall. Food is a bit expensive but overall a nice hotel
Alicia, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

It was not a very pleasant experience bec the service was terrible. Starting from the front desk service. Yes, the girl was smiling but not very accommodating…then, when my son asked for extra towels, they deprived us and told us we had enough and should not have any extra anymore… first time to experience such treatment…
CHRISTINE, 1-night family trip
Verified Hotels.com guest review