Mercure Inverness Hotel

Photo gallery for Mercure Inverness Hotel

Primary image
Privilege, Premium Double Room, 1 Double Bed, View | In-room safe, desk, iron/ironing board, free WiFi
Classic Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi
Privilege, Premium Double Room, 1 Double Bed, View | In-room safe, desk, iron/ironing board, free WiFi
Privilege, Premium Double Room, 1 Double Bed, View | In-room safe, desk, iron/ironing board, free WiFi

Overview of Mercure Inverness Hotel

Mercure Inverness Hotel

4.0 star property
4-star hotel in Inverness City Centre with restaurant and bar/lounge

7.4/10 Good

953 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Bathtub
  • Restaurant
Map
Church Street, Inverness, Scotland, IV1 1DX
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Free newspapers in the lobby
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift

Choose dates to view prices

About this area

What's nearby

  • In Inverness City Centre
  • Inverness Castle - 7 min drive

Getting around

  • Inverness (INV) - 12 min drive
  • Inverness Station - 7 min walk
  • Conon Bridge Station - 16 min drive
  • Beauly Station - 16 min drive

About this property

Mercure Inverness Hotel

4-star hotel in the heart of Inverness City Centre
You can look forward to dry cleaning/laundry services, a bar and a restaurant at Mercure Inverness Hotel. Stay connected with free in-room WiFi.
Other perks include:
  • English breakfast (surcharge), self-parking (surcharge) and meeting rooms
  • Express check-in, a lift and a banquet hall
  • A front desk safe, free newspapers and luggage storage
  • Guest reviews give good marks for the helpful staff and location
Room features
All guest rooms at Mercure Inverness Hotel feature thoughtful touches, such as 24-hour room service, as well as amenities, such as complimentary wireless Internet access and safes. Guest reviews say good things about the cleanliness, overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • HDTVs with digital channels
  • Coffee/tea makers, heating and daily housekeeping

Languages

English, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 118 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 10.00 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's menu

What to do

  • Discount at nearby fitness centre
  • Golfing nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk

Languages

  • English
  • Polish

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

33 Church St Brasserie – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of GBP 13.95 per person (approximately)

Pets

  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Parking

  • Self-parking costs GBP 10.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Mercure Inverness Hotel
Mercure Inverness
Inverness Ramada
Ramada Inverness
Mercure Inverness Hotel Scotland
Mercure Inverness Hotel Hotel
Mercure Inverness Hotel Inverness
Mercure Inverness Hotel Hotel Inverness

Frequently asked questions

Does Mercure Inverness Hotel offer free cancellation for a full refund?
Yes, Mercure Inverness Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Inverness Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Inverness Hotel?
Yes, pets are welcome. There's a charge of GBP 15 per pet, per night.
Is parking offered on site at Mercure Inverness Hotel?
Yes. Self-parking costs GBP 10.00 per night.
What are the check-in and check-out times at Mercure Inverness Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
Are there restaurants at or near Mercure Inverness Hotel?
Yes, there's an on-site restaurant, 33 Church St Brasserie. Nearby restaurants include Castle Restaurant (3-min walk), Rocpool (4-min walk) and Artysans Café (4-min walk).
What's the area around Mercure Inverness Hotel like?
Mercure Inverness Hotel is a short 7-minute walk from Inverness Station and 4 minutes' walk from Inverness Castle. Travellers say that this hotel is in a good location.

Overall score and ratings

7.4

Good

8.3/10

Cleanliness

8.1/10

Staff & service

7.1/10

Amenities

7.3/10

Property conditions & facilities

7.5/10

Eco-friendliness

6/10 Good

Katherine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Megan, 2-night trip
Verified Hotels.com guest review

6/10 Good

Wasn't a fun experience
No wifi in our room (5th floor) and no one at the desk could explain why or help us. I chose hotels on this trip based on wifi access. I could only use it if I was down in the lobby. Was there on a Saturday, and there wasn't much service available for food and drinks either. Seemed like everything was poorly managed. Then to top all of that off - the fire alarm went off at 8am and we had to evacuate. We never did receive any kind of explanation for that or some type of reconciliation.
LISA, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Luc, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

hotel with a lovely view
Very good experience. A handrail in the shower would have been beneficial. No issues with the cleanliness .
Hazel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Robert, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Don’t get a room near the nightclub
Not so good, arrived at 6.45pm room wasn’t ready, was given a drink voucher, for two drinks, as they finished the room. Ordered a drink for myself and the wife, and was charged £6.20 as the drinks voucher only covered limited drinks. We where told go and order a couple of drinks, they didn’t tell us they were limited to certain drinks . The room was very tired looking , stain’s on carpet, carpet coming away from wall. The outside of the door was dirty. But much worse than this there is a night club opposite at street level, the noise is horrendous, the room should have triple glazing. This night club closed at 2.30 am . So very little sleep for me and my wife. Called reception at 2.15 am , about the noise, night porter offered no assistance in this matter. Next morning spoke to the manager, told her that I wouldn’t say in that room another night, we got moved to the opposite side of the hotel, this was a huge improvement.I was offered no compensation at all, considering We paid nearly £600 for 2 night with breakfast, the hotel has no shame. I would advise not to use unless you can guarantee a Riverside room.
Ian, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Avoid
Rooms have paper thin doors so you can hear everything going on in the entire hotel. Worst night sleep ive had in a while. Vanity unit in the bathroom overlaps the toilet, be careful not to trap your leg when you stand up!
Andrew, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Good size room but a bit shabby.
Rooms looking a bit tired with paintwork needing re doing. Wi-Fi very poor in rooms.
Michael, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Marci, 2-night family trip
Verified Hotels.com guest review