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Hilton Knoxville

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Seasonal outdoor pool
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Executive Room, 2 Queen Beds, River View | Premium bedding, in-room safe, desk, blackout curtains

Overview of Hilton Knoxville

Hilton Knoxville

3.5 star property
3.5-star hotel with restaurant, near University of Tennessee

8.6/10 Fabulous

1,001 verified guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
501 W Church Ave, Knoxville, TN, 37902

Room options

About this area

What's nearby

  • In Downtown Knoxville
  • University of Tennessee - 9 min walk
  • Neyland Stadium - 2 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 18 min drive


  • J.C. Holdway - 3 min walk
  • Pete's Coffee Shop - 3 min walk
  • Bistro at the Bijou - 4 min walk
  • Soccer Taco - 4 min walk
  • Coolato Gelato - 4 min walk

About this property

Hilton Knoxville

Hilton Knoxville offers a great location, putting you within a short 10-minute walk of University of Tennessee. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Marble City Kitchen, which serves southern cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers like the helpful staff and central location.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter


Contactless social distancing and check-out

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 320 rooms
  • Arranged over 18 floors


  • Check-in time from 4:00 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding


  • Pets allowed (dogs and cats only, 2 per room, up to 50 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site self-parking (USD 22 per night; includes in/out privileges)
  • On-site valet parking (USD 26 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • 11 meeting rooms
  • Computer station
  • Conference space (16000 square feet)


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • 1 building/tower
  • Built in 1981
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • 24-hour fitness centre
  • Seasonal outdoor pool


  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Close-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance


  • English
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 65-inch LCD TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Marble City Kitchen – This restaurant specialises in southern cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Firefly – On-site bar. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 25.00 per night

Optional extras

  • Breakfast costs between USD 10 and USD 30 per person (approximately)
  • Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 50.00 (subject to availability)

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay


  • Self-parking costs USD 22 per night with in/out privileges
  • Valet parking costs USD 26 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment will be available to guests.

Guests are provided with hand sanitiser and masks are required in public areas.

Contactless check-in and contactless check-out are available.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Knoxville Hotel
Hilton Knoxville
Hilton Hotel Knoxville
Knoxville Hilton Hotel
Hilton Knoxville Hotel Knoxville
Hilton Knoxville Hotel
Hilton Knoxville Knoxville
Hilton Knoxville Hotel Knoxville

Frequently asked questions

Does Hilton Knoxville offer free cancellation for a full refund?
Yes, Hilton Knoxville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Knoxville?
As of 2 December 2022, prices found for a 1-night stay for 2 adults at Hilton Knoxville on 23 December 2022 start from €120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Knoxville?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hilton Knoxville?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hilton Knoxville?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Knoxville?
Yes. Self-parking costs USD 22 per night. Valet parking costs USD 26 per night.
What are the check-in and check-out times at Hilton Knoxville?
You can check in from 4:00 PM - midnight. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 50.00 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Hilton Knoxville and nearby?
Hilton Knoxville has a seasonal outdoor pool and a 24-hour fitness centre, as well as a picnic area.
Are there restaurants at or near Hilton Knoxville?
Yes, Marble City Kitchen offers al fresco dining and southern cuisine. Nearby restaurants include Pete's Coffee Shop (3-min walk), Bistro at the Bijou (4-min walk) and Soccer Taco (4-min walk).
What's the area around Hilton Knoxville like?
Hilton Knoxville is in Downtown Knoxville, a short 9-minute walk from University of Tennessee and 4 minutes' walk from Knoxville Convention Center. Travellers recommend the hotel for its central location.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Regina, 1-night trip
Verified guest review

10/10 Exceptional

Happy with our stay
People were awesome. Room was nice. Being nit-picky, I would have liked an exhaust fan in the bathroom.
Charles, 1-night trip
Verified guest review

10/10 Exceptional

Great place to stay in a fun city!!
Mary Ellen, 1-night trip with friends
Verified guest review

10/10 Exceptional

Nice Hotel!
Very comfortable beds and pillows. Starbucks in lobby! Nice size room. Only complaint is the water pressure I. The shower.
deborah, 2-night family trip
Verified guest review

10/10 Exceptional

Almost Perfect
The room was clean and super comfortable. My only complaint is that we were not informed of the cost to park.
Linda, 1-night trip
Verified guest review

10/10 Exceptional

Alron, 2-night business trip
Verified guest review

8/10 Very good

Overall the room was good. The bathroom is very small, and was not the cleanest.... There was a reoccurring noise all night from the HVAC units on the roof below the room that made it tough to sleep. The service at the hotel as well as the bar and restaurant were great!
1-night business trip
Verified guest review

10/10 Exceptional

Nice hotel, fun gameday spot
Front desk service was excellent and they were extremely nice. Rooms need a bit of updating for sure but overall great hotel and location for game days.
Liz, 2-night family trip
Verified guest review

6/10 Good

Very visible mold in the shower and the AC thermostat did not work. Had to operate it by the unit at the window. Good location and staff was friendly.
Susan, 1-night trip
Verified guest review

10/10 Exceptional

Great stay
The staff was wonderful from the check in service, check out service & the dining staff. All efficient & super helpful & friendly.
Jill, 3-night trip with friends
Verified guest review