Hilton Nairobi

Photo gallery for Hilton Nairobi

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Outdoor pool
Outdoor pool
Outdoor pool
LED TV

Overview of Hilton Nairobi

Hilton Nairobi

4.0 star property
4-star hotel with 5 restaurants, near University of Nairobi

7.4/10 Good

440 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Map
Mama Ngina Street, Po Box 30624, Nairobi, 00100
Main amenities
  • Daily housekeeping
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Internet in the lobby
  • Health club
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Nairobi Central
  • University of Nairobi - 13 min walk
  • Nairobi Hospital - 39 min walk
  • City Hall - 1 min drive
  • Kenyatta Mausoleum - 1 min drive
  • City Market - 8 min drive
  • Jeevanjee Gardens - 2 min drive
  • Nairobi Railway Museum - 1 min drive
  • Kenya Railway Golf Club - 2 min drive
  • Uhuru Park - 9 min drive
  • Kenya National Theatre - 3 min drive

Getting around

  • Nairobi (WIL-Wilson) - 17 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 23 min drive
  • Nairobi Station - 23 min drive
  • Syokimau Station - 25 min drive
  • Syokimau SGR Railway Station - 26 min drive
  • Airport shuttle (surcharge)

About this property

Hilton Nairobi

Hilton Nairobi is only 3.2 mi (5.1 km) from the airport and offers a shuttle (available 24 hours) for KES 2500 per person roundtrip. You can visit the spa to be pampered with massages, facials or manicures and pedicures, and Travellers Restaurant, one of 5 restaurants, serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers say good things about the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 287 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets stay for free

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 5 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • BBQs
  • Free daily reception
  • 24-hour room service

Taking the kids

  • Children stay free

What to do

  • Fitness classes
  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1969
  • Safe-deposit box at front desk
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages spoken

  • Dutch
  • English
  • German

Room amenities

Be entertained

  • LED television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Sofa bed
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired Internet for a surcharge
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and manicures and pedicures.

The spa is open daily.

Dining

Travellers Restaurant – This buffet restaurant serves breakfast, lunch and dinner.
Sale E Pepe Restaurant – This restaurant only serves dinner.
Pool Garden Restaurant – This restaurant only serves lunch.
Cafe American – This café serves breakfast, lunch and dinner.
Jockey Pub – This pub serves lunch and dinner.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for KES 20 per 24-hour period (rates may vary)
  • Wired Internet access is available in guest rooms for KES 20 per 24-hour period (rates may vary)
  • Wired Internet access is available in public areas for KES 12 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of KES 2800 per person (approximately)
  • Airport shuttle service is offered for an extra charge of KES 2500 per person (roundtrip)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for KES 4000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Nairobi Hotel
Hilton Nairobi
Hilton Nairobi Hotel Nairobi
Nairobi Hilton International
Hilton International Nairobi
Hilton Nairobi Hotel
Hilton Nairobi Nairobi
Hilton Nairobi Hotel Nairobi

Frequently asked questions

Overall score and ratings

7.4

Good

7.7/10

Cleanliness

8.2/10

Staff & service

8.1/10

Amenities

6.7/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Great customer service! They have such a lovely staff.
Oluwatoyin, 1-night trip
Verified Expedia guest review

4/10 Fair

The location is ideal, but the hotel is really old. Requires substantial renovations.
Muhammed, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Aicha, 6-night trip
Verified Expedia guest review

8/10 Very good

It was a good location it was not that far from Airport it was downtown where located near the store .I like the location,
philip john, 5-night trip
Verified Expedia guest review

8/10 Very good

FSL market expansion in kenya
The trip was good, held a conference in the hotel, its was very adequate and well supported by Hellen and team
VINCENT, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

That stay was wonderful. However our stay at Sawan hotel in Bungoma was never paid for by you & I paid you for it. I had to send them $260 today for a stay I paid you for. Kay Zimmerman
Kay, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Safe, Clean, Spacious Rooms, Helpful Staff
Very safe. Central location downtown. I enjoyed staying here. Clean. Helpful and friendly staff. Spacious rooms. Great service.
Summer, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Angeline, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Sapna J, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hassan, 2-night business trip
Verified Hotels.com guest review