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The Hotel

Photo gallery for The Hotel

Exterior
Panoramic Suite | Egyptian cotton sheets, premium bedding, free minibar, in-room safe
Breakfast, lunch and dinner served, garden views
Front of property – evening/night
Panoramic Suite | Bathroom | Shower, free toiletries, hair dryer, dressing gowns

Overview of The Hotel

The Hotel

4.0 star property
Luxury hotel with spa, near Egmont Palace

8.8/10 Fabulous

996 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
38 Boulevard de Waterloo, Brussels, 1000

Guests rated this location 8.7/10 - Excellent

Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour room service
  • Conference centre
  • 12 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker

Room options

About this area

What's nearby

  • In Upper Town
  • La Grand Place - 16 min walk
  • Royal Palace of Brussels - 3 min drive
  • Manneken Pis Statue - 5 min drive
  • European Union Parliament Building - 5 min drive
  • Avenue Louise - 4 min drive
  • Tour & Taxis - 15 min drive
  • King Baudouin Stadium - 13 min drive
  • NATO Headquarters - 12 min drive
  • Atomium - 16 min drive

Getting around

  • Brussels Airport (BRU) - 22 min drive
  • Antwerp (ANR-Antwerp Intl.) - 51 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 51 min drive
  • Brussels-Chapel Station - 11 min walk
  • Central Station - 15 min walk
  • Brussels-Luxembourg Station - 16 min walk
  • Louise-Louiza Station - 2 min walk
  • Poelaert Tram Stop - 5 min walk
  • Petit Sablon Tram Stop - 6 min walk

Restaurants

  • La Fabrique en Ville - 1 min walk
  • Buddy Buddy - 3 min walk
  • Spirito Brussels - 7 min walk
  • Starbucks - 3 min walk
  • Shuka - 6 min walk

About this property

The Hotel

The Hotel puts you within a 15-minute drive of La Grand Place. Guests can visit the fitness centre for a workout or grab a bite to eat at The Iris, which serves breakfast, lunch and dinner. Fellow travellers like that it's only a short walk to public transportation: Louise-Louiza Station is 2 minutes away and Poelaert Tram Stop is 5 minutes.

Languages

Dutch, English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 420 rooms
  • Arranged over 27 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • The credit card used to book the reservation must be presented by the cardholder at check-in. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, up to 22 lb per pet)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (EUR 35 per day)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • Private picnics
  • 24-hour room service
  • Water dispenser

What to do

  • Bike rentals nearby
  • Segway hire/tours nearby

Working away

  • 12 meeting rooms
  • Conference centre (17222 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1969
  • Safe-deposit box at front desk
  • Fitness centre
  • Art gallery on site
  • Full-service spa

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)

Languages

  • Dutch
  • English
  • French
  • German
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

The Iris – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 27 for adults and EUR 27 for children
  • Late checkout can be arranged for an extra charge of EUR 25 (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per night

Pets

  • Pets are allowed for an extra charge of EUR 30 per pet (may vary based on length of stay)

Parking

  • Covered self-parking costs EUR 35 per day

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).</p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

The Hotel Hotel
The Hotel Brussels
The Hotel Hotel Brussels

Frequently asked questions

Does The Hotel offer free cancellation for a full refund?
Yes, The Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at The Hotel?
Yes, dogs are welcome, with a maximum weight of 22 lb per pet. There's a charge of EUR 30 per pet, per night.
Is parking offered on site at The Hotel?
Yes. Self-parking costs EUR 35 per day. Electric car charging is available.
What are the check-in and check-out times at The Hotel?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge of EUR 25 (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at The Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes segway hire. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a fitness centre.
Are there restaurants at or near The Hotel?
Yes, The Iris offers garden views.
What's the area around The Hotel like?
The Hotel is in Upper Town, a short 2-minute walk from Louise-Louiza Station and 16 minutes' walk from La Grand Place.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

8.7/10

Staff & service

8.6/10

Amenities

8.9/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

William, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Chandan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay. Everything is perfect
5-night trip
Verified Hotels.com guest review

2/10 Poor

Faysal, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Yoan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

You will always come back.
Nice business hotel. One of the best in Brussels. Very Good professional stuff - beautiful view from the rooms. Excellent service
Olena, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Moyagh, 1-night trip
Verified Hotels.com guest review

6/10 Good

Luke, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jessica, 1-night trip
Verified Hotels.com guest review