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All properties in Brussels, Brussels-Capital Region, Belgium
1 room, 2 adults

The Hotel

4-star4 stars
Great for familiesThis property has good facilities for families.
38 Boulevard de Waterloo, Brussels, 1000, Belgium

Luxury hotel with spa, near Egmont Palace
  • Free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Room
Great room
Service
Fantastic service
Value
Fairly good value for money

The Hotel

from €148
  • Deluxe Room, City View
  • Panoramic Suite
  • Superior Double Room
  • Superior Vista Room
  • Deluxe Room, Corner
  • Superior Twin Room
  • Grand Suite, 1 Bedroom, 2 Bathrooms, City View

What’s around The Hotel

Landmarks

  • In Upper Town
  • Egmont Palace - 4 min walk
  • Place du Petit Sablon - 6 min walk
  • Law Courts of Brussels - 6 min walk
  • Church of Our Blessed Lady of the Sablon - 6 min walk
  • Place du Grand Sablon - 7 min walk

Getting around

  • Brussels (BRU-Brussels - National) - 30 min drive
  • Antwerp (ANR-Antwerp Intl.) - 35 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 36 min drive
  • Brussels-Chapel Station - 11 min walk
  • Central Station - 15 min walk
  • Brussels-Luxembourg Station - 16 min walk
  • Louise-Louiza Station - 2 min walk
  • Poelaert Tram Stop - 5 min walk
  • Petit Sablon Tram Stop - 6 min walk

At a glance

Key facts

Hotel size

  • This hotel has 420 rooms
  • This hotel is arranged over 27 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • Up to 22 lbs

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Segway rental/tour nearby
  • Steam room
  • Sauna
Working away
  • Meeting rooms
  • Conference space size (feet) - 17222
  • Conference space size (meters) - 1600
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1969
  • Elevator
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Dutch
  • English
  • French
  • German
  • Portuguese
  • Spanish
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Espresso maker
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Urban Spa has 2 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

The Restaurant - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

The Hotel’s small print

Also known as

  • Hotel Brussels
  • The Hotel Hotel
  • The Hotel Brussels
  • The Hotel Hotel Brussels

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests under 12 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and safety measures are currently in place.

Disinfectant is used to clean the property, and guests are provided with hand sanitizer.

For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; an acrylic shield is in place between staff and guests in main contact areas.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

Optional extras

Late check-out can be arranged for an extra charge of EUR 15 (subject to availability)

Self parking costs EUR 35 per day

Rollaway beds are available for EUR 30.0 per night

Full breakfast is offered for an extra charge of EUR 27 for adults and EUR 27 for children (approximately)

Pets are allowed for an extra charge of EUR 30 per pet (may vary based on length of stay)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Hotel

  • Are pets allowed at The Hotel?
    Yes, dogs are welcome, with a maximum weight of 22 lbs per pet. There's a charge of EUR 30 per pet, per night.
  • Is parking offered at The Hotel?
    Yes. Self parking costs EUR 35 per day.
  • What are the check-in and check-out times at The Hotel?
    You can check in from 3:00 PM to anytime. Check-out time is noon. Late check-out is available for a charge of EUR 15 (subject to availability).
  • What is there to do near The Hotel?
    Recommended spots to visit include Egmont Palace (4-min walk) and Place du Petit Sablon (6-min walk), along with Law Courts of Brussels (6-min walk) and Church of Our Blessed Lady of the Sablon (6-min walk).
  • Are there restaurants at or near The Hotel?
    Yes, there's an onsite restaurant. Nearby restaurants include Brussels Beer Project (2.5 mi).

Recent reviews

Superb 9.0 From 914 reviews

Exceptional 10.0
5 star hotel with spectacular views of Brussels
Beautiful rooms that are very well equipped and appointed. I was offered a €40 upgrade to a panorama suite with access to the guests lounge on the 24th floor. Great deal. Excellent breakfast with great selection of fresh fruits, breads and delicious juices.
Derek, ie1 night business trip
Very Good 8.0
Excellent location but service could improve
My partner and I arrived at different times. I had made the reservation but he arrived earlier. Although he had the reservation details, he wasnt allowed in the room. Out of courtesy, at least a coffee should have been offered while he was waiting after a long trip. That for the standard of the hotel and prices charged
MARIA MAGDA, ie1 night trip with friends
Exceptional 10.0
recommended
The stay in the Hotel was amazing. I had a deluxe double corner room with a spectacular city view. The bathroom was very modern and open to the room. Free mini bar and Nespresso machine were available in the room. The room was clean and a good size. The lounge on the 24 floor surprised me with variety of drinks available such as spirits, champagne , soft drinks, juices, coffee , tea and snacks and of course of a stunning city view. The breakfast was very good.
Renata, ie3 night family trip
Exceptional 10.0
Lovely hotel in Brussels
Nice staff. Really liked having a bath in the room. I will definitely stay here again.
Henry, ie1 night business trip
Exceptional 10.0
Really Lovely Hotel
Great Room, Great View, Great Hotel
richard, gb2 night business trip
Exceptional 10.0
Great
Great hotel with beautiful views and great service. Only problem is the air conditioning is not powerful enough which meant we had a bad night’s sleep. I would recommend this hotel.
Matthew, gb1 night trip
Good 6.0
The good and the less than satisfactory points
On checkin , the woman helping me seemed to ask her supervisor about offering a room upgrade since I currently have a gold member status , but it was declined. Not a big issue as I know it is not guaranteed, I know she tried to do it discreetly but I happened to observe it, which sort of sid not leave a very good first impression. A few more small things that added to the disappointment: -The wifi instructions I received didn't work so had to go back down to the lobby to get connected. -One of the coffee creams in our room was not fresh. -There was only one washcloth the first day. -The one door system for both the shower and toilet and open shower window offer no privacy if you are staying eith someone. -The table was too high to work on my laptop so had to prop it up on a pillow instead, but not convenient for working. All rather small details that did not ruin our stay but did make it less than perfect. On the positive side: -Great complinentary beverages provided in the refrigerator. -Spaccious bright room -Great view and location We got a relatively good rate and I would possibly stay again.. Still, seemingly small details do matter and need attention accordingly.
Garett, kr2 night business trip
Exceptional 10.0
Friendly staff and flexible checkin times
Bennie, za1 night family trip
Exceptional 10.0
Amazing hotel and service! Highly recommended for families.
Andrea, us3 night family trip
Good 6.0
Design hotel with limited customer service
Customer service extremely basic overall, especially at checkin (no specific greetings or warm welcome for returning customer) Hard to reach the room service for in room dining (tried 3 times). Though nice room, comfy. +design +comfy room - customer service - staff
Baptiste, us1 night business trip

The Hotel

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