2/10 Poor
30 January 2023
Awful first experience with Radisson
Terribly maintained Hotel, with water damage throughout and shocking levels of noise insulation.
We had to move rooms after night one due to an over shower bath that would not drain and flooded the bathroom. We also had really loud noisy air con, and screaming children and walking noises from the laminate floored room above.
Second room was bigger and brighter, but equally dilapidated in decor and still had poor air con, warped laminate flooring, signs of water damage throughout.
Staff were fine to move us but no real attempt to remedy the first nights awful sleep.
Lounge access is not worth any extra as canapés are just small snacks in the cafe which is accessed by anyone and checks are barely made. We ordered a drink here and got a large glass of wine, when the lounge access begun my friend ordered the same wine and the glass was half the size. So much for premium guests along with premium prices.
Location is ok but the city is so spread out really anywhere is fine to stay. Needs major overhaul and upgrading of hotel facilities. Beach front and gym looked nice but barely used due to wanting to stay out and poor weather during our stay.




Alan
Alan, 4-night trip with friends
Verified Hotels.com guest review