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All properties in San Juan, Puerto Rico
1 room, 2 adults

Caribe Hilton

4.5-star4.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Supervised childcare/activities (surcharge)
  • Connecting/adjoining rooms available
1 San Geronimo Street, San Juan, 00901, Puerto Rico

Upscale beachfront resort with spa, near Fort San Jeronimo
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Supervised childcare/activities (surcharge)
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • They hade a leakage from the ceiling above. Dirty water was dripping from the lamp and…Dec 21, 2019
  • Super nice hotel super nice staff. I stayed in the beach wing and it was beautiful. 10/10…Mar 19, 2020

Caribe Hilton

from €241
  • Room, 2 Double Beds (Beach Wing)
  • Room, 1 King Bed (Beach Wing)
  • Room, 1 King Bed, Ocean View (Beach Wing)
  • Room, 2 Double Beds, Ocean View (Beach Wing)
  • Suite, 1 Bedroom (Garden Wing)
  • Suite, 1 King Bed, Ocean View (Beach Wing)
  • Junior Studio Suite, 1 King Bed
  • Room, 2 Double Beds, Accessible (Roll-In Shower)
  • Honeymoon Suite, 1 King Bed (Wave Wing)
  • Presidential Room, 2 Bedrooms, Ocean View
  • Suite, 2 Bedrooms, Bay View (Wave Wing)
  • Suite, 2 Bedrooms, Ocean View (Wave Wing)
  • Room, 1 King Bed, Accessible (Roll-In Shower)
  • Junior Studio Suite, 1 King Bed, Accessible (Roll-in Shower)
  • Room, 2 Double Beds, Accessible, Ocean View (Roll-In Shower)
  • Room, 1 King Bed, Accessible, Ocean View
  • Room, 2 Double Beds (Wave Wing)
  • Room, 2 Double Beds, Ocean View (Wave Wing)
  • Room, 1 King Bed (Wave Wing)
  • Room, 1 King Bed, Garden View (Wave Wing)
  • Room, 2 Double Beds (Garden Wing)
  • Room, 2 Double Beds, Ocean View (Garden Wing)
  • Room, 1 King Bed (Garden Wing)
  • Room, 1 King Bed, Ocean View (Garden Wing)

What’s around Caribe Hilton

Landmarks

  • In Puerta de Tierra
  • Condado Beach - 11 min walk
  • Puerto Rico Convention Center - 19 min walk
  • Pan American Pier - 23 min walk
  • Escambron Beach - 9 min walk
  • Castillo de San Cristobal - 38 min walk
  • Fort San Jeronimo - 5 min walk
  • Third Millennium Park - 7 min walk

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 14 min drive

At a glance

Key facts

Hotel size

  • This hotel has 652 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 4 PM-6 AM
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking * on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 10 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Fitness classes on site
  • Basketball on site
  • Pilates classes on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
Working away
  • Number of meeting rooms - 24
  • Conference space
  • Conference space size (feet) - 65000
  • Conference space size (meters) - 6039
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 1949
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Grab bar - near toilet
Languages Spoken
  • English
  • German
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 27-inch LCD TV
  • Pay movies
  • Cable TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Zen Spa Oceano has 15 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

The spa is open daily.

Dining

Caribar - This beachfront cocktail bar specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Morton's The Steakhouse - This steakhouse overlooks the ocean. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Starbucks - Onsite coffee shop. Open daily.

Mojito's - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

The Ice Cream Bar - Onsite café. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Pilates classes on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby

Caribe Hilton’s small print

Also known as

  • Caribe Hilton
  • San Juan Hilton Caribe
  • Caribe Hilton San Juan Hotel San Juan
  • Hilton Hotel Caribe
  • Hilton Hotel San Juan
  • San Juan Caribe Hilton Hotel
  • Caribe Hilton Hotel
  • Caribe Hilton San Juan Resort
  • Caribe Hilton Resort San Juan
  • Caribe Hilton Resort
  • Caribe Hilton San Juan Hotel
  • Caribe Hilton San Juan
  • Resort Caribe Hilton San Juan
  • San Juan Caribe Hilton Resort
  • Resort Caribe Hilton
  • Hilton San Juan
  • Hilton Hotel Caribe
  • Caribe Hilton Resort
  • Hilton Hotel San Juan
  • Caribe Hilton San Juan
  • San Juan Caribe Hilton Hotel
  • Caribe Hilton Hotel San Juan
  • Caribe Hilton Resort San Juan
  • Caribe Hilton San Juan Hotel San Juan
  • Caribe Hilton San Juan
  • Caribe San Juan Hilton
  • Hilton Caribe San Juan
  • Hilton San Juan
  • San Juan Caribe
  • San Juan Caribe Hilton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: USD 75.00 per night

  • Resort fee: USD 43.60 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness center access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Nearby fitness center access
  • Phone calls (may be limited)
  • In-room safe
  • In-room coffee
  • Housekeeping
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Early check-in can be arranged for an extra charge of USD 75.00 (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability)

Self parking costs USD 25 per night with in/out privileges

Valet parking costs USD 32 per night with in/out privileges

Full breakfast is offered for an extra charge of USD 29.00 for adults and USD 15 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Caribe Hilton

  • Does Caribe Hilton offer free cancellation for a full refund?
    Yes, Caribe Hilton does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Caribe Hilton currently open?
    This property is closed from August 22 2020 to October 7 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Caribe Hilton?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Caribe Hilton?
    Yes. Self parking costs USD 25 per night. Valet parking costs USD 32 per night.
  • Is there a pool at Caribe Hilton?
    Yes, there are 3 outdoor pools and a children's pool.
  • Are pets allowed at Caribe Hilton?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Caribe Hilton?
    You can check in from 4 PM to 6 AM. There's a charge of USD 75.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Caribe Hilton?
    Yes, there are 10 onsite restaurants.
  • What is there to do near Caribe Hilton?
    Recommended spots to visit include Fort San Jeronimo (5-min walk) and Third Millennium Park (7-min walk), along with Luis Muñoz Rivera Park (8-min walk) and Escambron Beach (9-min walk).

Recent reviews

Superb 9.0 From 223 reviews

Very Good 8.0
Lovely spot but not enough umbrellas around the pool. They were all taken very early in the morning. The bar was great
colleen, us3 night family trip
Very Good 8.0
Great Hotel, Restaurant, not so much.
Hotel was beautiful and well kept, but the service and prices in the restaurant were horrible. We waited 15 minutes on a server and finally got up and left. Luckily there were small diners right across the street that were wonderful. Hotel 5 stars, Restaurant, 1 star.
Yvette, us1 night family trip
Very Good 8.0
A little pricey. But the overall was great.
Dionisio, us2 night trip
Very Good 8.0
Nice property but over charges for everything
The property is very nice however a few issues: food service is extremely slow. You may not get your food from any one of the restaurants until 40-1 hour later. Also there is a very high service fee per day tacked on to your bill and if you do room charge to anything they automatically place a pending hold on your credit card which messes up your card and makes it difficult at the end of your stay to figure out what’s owed vs what’s pending. I left days ago and still have pending charges. We also had issues with checking into our room which ultimately required a manager get involved. Nevertheless the property is very nice, rooms are nice, and the beach and pool area are nice. Everything is a charge though - to use their floats, tennis rackets, and paddles, which is absolutely ridiculous. Most resorts provide those to their customers as part of the resort activities. Why am I paying a resort fee but also paying for resort activity objects?! It’s nuts
us6 night family trip
Exceptional 10.0
Excellent Hotel to stay at with or without Kids
Excellent Hotel and property. Would highly recommend this for a family trip or even as a couple trip. Easy access to get all around - good restaurants on site and nearby. Downside is uber pickup is just at the end of teh property - they are not allowed to come to the main entrance but that really wasn't an issue. Room service was a bit slow - multiple times we had to go down to the front desk to get towels, other items as it took over a hour after multiple requests. Overall - we would def stay here again.
us4 night family trip
Good 6.0
Awful check-in & Garden Wing
It was awful that we were put into “Garden Wing” at check-in through we paid for “Beach Wing”. Hilton front told me it was a matter of Hotel.com, though I insisted with my reservation proof. I called Hotel.com, and Mr. Grim helped me out. He discussed with Hilton Manager and got to move me to “Beach Wing” next day. Also, the room in the “Garden Wing” was incredibly humid and smell of mold. My wife felt sick. The receipt paper on the table got soft in a day. Do not choose “Garden Wing”. Initially I was told to move between 4-6pm then my family had been waiting in the room since 3.30pm but we were finally informed and moved from 7.30pm. Those are all the negative part of the stay, and otherwise, it has been great experience. Good service and good access to nice beach and pool. “Beach Wing” was so different and did not have problem.
us5 night family trip
Exceptional 10.0
Great Caribbean get away with no passport needed
Great location, close to Old San Juan but relaxing resort vibe. Nice balance of beach front and pool areas. Multiple restaurants on site and nearby.
us5 night family trip
Good 6.0
Don't Bother....
I have stayed at the Caribe Hilton more than a dozen times. I was excited to see what 150Million dollar renovation looked like. It looks EXACTLY the same as it did before the storm! The only difference I saw was that they switched form plastic to paper straws that disintegrated in your mouth halfway thru your drink. There was no hot water in the shower most days. Requested that maintenance come a fix a few times but then gave up. Not worth 500+ a night. I will be stying at the Vanderbilt or La Concha next time.
Jennifer, us4 night business trip
Very Good 8.0
It wad nice. No continental breakfast and a breakfast for 4 came out to $85.00.
Francisco, us2 night family trip
Very Good 8.0
Stay before cruise
Loved our stay here before going on our cruise. Only issue was you couldnt bring food or alcohol up to room.
Glenda, us1 night trip

Caribe Hilton

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