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All properties in Tokyo, Tokyo (prefecture), Japan
1 room, 2 adults

Hotel New Otani Tokyo The Main

4.5-star4.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Refrigerator
  • Dry cleaning/laundry service
4-1 Kioi-cho Chiyoda-ku, Tokyo, 102-8578, Japan

Luxury hotel with 20 restaurants, near Tokyo Midtown
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Refrigerator
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Service
Fantastic service
Food
Delicious food
Amenities
Great amenities
Value
Fairly good value for money

Hotel New Otani Tokyo The Main

from €333
  • The Main Deluxe King, Non Smoking
  • The Main Deluxe Twin, Non Smoking
  • The Main Standard King, Non Smoking
  • The Main Standard Twin, Non Smoking
  • The Main Quality Double Non-smoking
  • Premium Deluxe Triple
  • Quality Semi Double Room, Non Smoking
  • Standard Triple Room, Non Smoking
  • Deluxe Triple Room, Non Smoking
  • Edo Style Single Room with“ HINOKI Bath”-Non Smoking
  • Double Run of House, Non Smoking
  • Run of Standard Room (the Main Non Smoking Only)
  • Run of Deluxe Room (the Main Non Smoking Only)
  • The Main Standard Twin, Smoking
  • The Shin-Edo Standard Double Room, Non Smoking
  • Edo Style Standard Twin Room with“ HINOKI Bath”-Non Smoking
  • The Shin-Edo Deluxe Double Room, Non Smoking
  • The Shin-Edo Deluxe Twin Room, Non Smoking
  • The Main Premium Deluxe Twin or Double, Non Smoking

What’s around Hotel New Otani Tokyo The Main

Landmarks

  • In Chiyoda
  • Tokyo Midtown - 25 min walk
  • Shinjuku Gyoen National Garden - 34 min walk
  • Tokyo Imperial Palace - 34 min walk
  • Nippon Budokan - 35 min walk
  • Roppongi Hills - 35 min walk
  • Tokyo National Olympic Stadium - 36 min walk
  • Tokyo Tower - 37 min walk

Getting around

  • Narita Intl. Airport (NRT) - 50 min drive
  • Haneda Airport (HND) - 26 min drive
  • Yotsuya Station - 12 min walk
  • Ichigaya Station - 19 min walk
  • Shinanomachi Station - 26 min walk
  • Akasaka-Mitsuke Station - 3 min walk
  • Nagatacho Station - 5 min walk
  • Kojimachi Station - 8 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 563 rooms

Arriving/leaving

  • Check-in time 2 PM-1:00 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Airport shuttle service is available at scheduled times from 7:30 AM to 9:30 PM. Fees may apply. Contact the property in advance to get details. Meals are not included in the room rate for children who stay free.
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 20

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle from 7:30 AM to 9:30 PM *

Parking

  • Free self parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 20 restaurants
  • 4 bars/lounges
  • 3 coffee shops/cafés
  • 24-hour room service
Things to do
  • Outdoor tennis courts - 3
  • Spa services on site
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Tennis on site
Working away
  • Business center
  • Meeting rooms
  • Conference space size (feet) - 269
  • Conference space size (meters) - 25
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1964
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
Things to enjoy
  • In-room massage available
  • Individually furnished
Freshen up
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Hotel New Otani Tokyo The Main’s small print

Also known as

  • Hotel New Otani
  • Tokyo New Otani Hotel
  • Hotel New Otani Tokyo Executive House ZEN & The Main Japan
  • New Otani Tokyo Garden Hotel
  • Hotel New Otani Tokyo Main
  • Hotel New Otani Main
  • New Otani Tokyo Main
  • New Otani Main
  • Hotel New Otani Tokyo
  • New Otani Tokyo The Main Tokyo
  • Hotel New Otani Tokyo The Main Hotel
  • Hotel New Otani Tokyo The Main Tokyo
  • Hotel New Otani Tokyo The Main Hotel Tokyo
  • Hotel Tokyo New Otani
  • New Hotel Otani Tokyo
  • New Otani
  • New Otani Hotel Tokyo
  • New Otani Tokyo
  • Otani Tokyo Hotel
  • Tokyo New Otani

Policies

Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Breakfast costs between JPY 4235 and JPY 6050 for adults, and JPY 2299 and JPY 3080 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of JPY 3200 per person (one-way)

Airport shuttle for children between the ages of 6 and 12 costs JPY 1600 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel New Otani Tokyo The Main

  • Does Hotel New Otani Tokyo The Main offer free cancellation for a full refund?
    Yes, Hotel New Otani Tokyo The Main does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hotel New Otani Tokyo The Main?
    Yes, there's free self parking.
  • Are pets allowed at Hotel New Otani Tokyo The Main?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel New Otani Tokyo The Main?
    You can check in from 2 PM to 1:00 AM. Check-out time is noon.
  • Are there restaurants at or near Hotel New Otani Tokyo The Main?
    Yes, there are 20 onsite restaurants. Nearby restaurants include ふくでん (1-min walk), New Kioicho Building (2-min walk), and G-TERRACE Kioicho (3-min walk).
  • Is airport shuttle service offered by Hotel New Otani Tokyo The Main?
    Yes, an airport shuttle is available from 7:30 AM to 9:30 PM at scheduled times. The charge is JPY 3200 per person one-way.

Recent reviews

Superb 9.0 From 739 reviews

Very Good 8.0
Stick to the room and avoid eating in :)
As far as Tokyo goes... At Otani you get what you pay for... convenience and comfort. Extra services, facilities and meals are a bit overpriced (and not at all good value for money) but again, that’s more to do with Tokyo than the hotel itself.
John, ie2 night business trip
Exceptional 10.0
Top class and making sure they stay so.
All round excellence at this world-famous hotel. Calm,quiet efficiency with great style. We particularly enjoyed the centuries old gardens and water features. Enormous carp of all colours are impressive too.
Brian, ie3 night romance trip
Exceptional 10.0
Repeat Guest and Enjoyed the Edo Room
I enjoyed the Edo room because of the unique Hinoki soaking tub. The hotel provided instructions on how to use it, as well as some complimentary sake to enjoy after the bath. This was just what I needed after my long flight from the United States. This is not my first time staying at the New Otani. I have stayed in the Garden Tower before and always find the staff pleasant, the rooms clean, and the breakfast enjoyable. I visited the Tower buffet breakfast and had a wonderful view of Mt. Fuji as I ate breakfast. I also appreciate the gym in the Main Tower. Many hotels charge for use but New Otani doesn't. Also, they've added some weight equipment and a squat rack machine since I was last here in April 2019. Definitely give it a try!
Lauren, us1 night business trip
Exceptional 10.0
Amazing start to our honeymoon
Such an amazing place. This was the start of our honeymoon and we started in style in one of the Edo rooms. The whole hotel is huge and immaculate. The service is incredible, but you are best to go downstairs if you have any complicated requests (we needed help with luggage forwarding, they have this service here but couldn't help by telephone.) We ate at one of the many restaurants which was lovely. It is a short walk to a tram / train stop. The gardens are also lovely. The only thing I would criticise is that check in and out is very slow. Also please note that all hotels in Japan do not allow early check in, including this one.
Sarah, gb4 night trip
Exceptional 10.0
Lovely facility
Beautiful facility with a very accommodating staff
Suzanne, us3 night business trip
Exceptional 10.0
We always stay at the New Otani - I have been staying there since the mid-90s - the property is beautiful, the service is exquisite and friendly - it feels like you are staying on an elegant ocean liner —- From a practical standpoint, you can’t be more centrally located - and there is a superb small market in the lowest level of the hotel —- The Concierge is superb! They are super sweet and helpful - they follow up with you on your questions, they have incredible information about things and can book anything you need —-
us1 night family trip
Exceptional 10.0
Great accommodations and service
Very nice hotel located in heart of Tokyo with great restaurants and shopping centers nearby.
SLAWOMIR, us7 night business trip
Exceptional 10.0
Food from room service was only warm and service at Trader Vic could improve - I have to get up from my table to search for help and the butter I asked for never arrived. On the other hand, The help I received with my luggages when I checked out was excellent!
Priscilla, hk13 night business trip
Exceptional 10.0
Nice and clean
I’m happy w/my partner to stay here and service is good all staff is friendly.the Sky loadge is Romantic to having a dinner there.
Marie, jp1 night romance trip
Very Good 8.0
Comfortable
Very nice
Jonathan, il3 night romance trip

Hotel New Otani Tokyo The Main

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