Sonesta ES Suites Cincinnati - Sharonville West
- Free WiFi and free parking
I feel bad writing a poor review because the staff was friendly. However the maintenance…
The upstairs toilet had very low pressure One remote had missing batteries Smelled…
Sonesta ES Suites Cincinnati - Sharonville West
from €88- Suite, 2 Bedrooms, Fireplace (Loft)
- Studio Suite, 1 King Bed
The manager
Speaks: English, Spanish.
FAQs for Sonesta ES Suites Cincinnati - Sharonville West
Does Sonesta ES Suites Cincinnati - Sharonville West offer free cancellation for a full refund? Yes, Sonesta ES Suites Cincinnati - Sharonville West does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Sonesta ES Suites Cincinnati - Sharonville West? This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners. Is parking offered on site at Sonesta ES Suites Cincinnati - Sharonville West? Yes, there's free self parking. Is there a pool at Sonesta ES Suites Cincinnati - Sharonville West? Yes, there's a seasonal outdoor pool. Are pets allowed at Sonesta ES Suites Cincinnati - Sharonville West? Yes, pets are welcome, with a limit of 2 per room. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees. What are the check-in and check-out times at Sonesta ES Suites Cincinnati - Sharonville West? You can check in from 4 PM - 6 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available. Are there restaurants at or near Sonesta ES Suites Cincinnati - Sharonville West? Yes. Nearby restaurants include Vincenzo's (6-min walk), Bluebird Bakery (2 mi), and Grand Finale Restaurant (2.5 mi). What is there to do at Sonesta ES Suites Cincinnati - Sharonville West and nearby? Practice your swing on the tennis courts. Additional recreation onsite includes basketball and volleyball. Enjoy amenities like a seasonal outdoor pool, a 24-hour fitness center, and a picnic area.
Recent reviews
Very Good 8.4 From 517 reviews
My stay could have been a 10 if it wasn’t for a few issues. I was disappointed that I did not get all the channels on the TV and the bathroom sink was stopped up. There was also some sticky pink stuff in the sink. Otherwise it was fairly clean the beds were comfortable and I like that it’s like a little apartment. Parking was great. I would stay again however I will be reviewing the room first and discussing any issues with the reception if needed.
One of the worst stays ever. This hotel was like staying in a section-8 project. Should have been torn down 20 years ago...photos upon request!
Close to restaurants and shopping I didn’t like no room service daily
My stay was nice no issues but I was a little disappointed in my room was not what was pictured on the website
Our weekend stay was amazing we did a Birthday dinner for one of our brother. A small gathering with our family. We experience a little hiccup but nothing we couldn't handle or a inconvenience to us.
My stay was excellent and enjoyable. There's a lot of different restaurants and other outings your family can do.
Very clean, quiet. No drama outside. Nice weekend getaway
We travel often for work and spend a lot of time in hotels. This place is a dump. After my experience at this location, I will never stay at a Sonesta property ever again. When we pulled up to the main office, security was attempting to break up a party next door. It was obvious the lone female security guard was overwhelmed with the crowd outside, because as we pulled away to head to our room two police cruisers rolled up. The parking lot was packed and it was difficult to find a spot to park. Trash littered the lots and sidewalks- including used masks. Fairly disgusting and unsanitary considering Covid-19. Once we got to our room I observed a hole punched in the closet, dirty carpets, residue on some of the counters, and worst of all- stains on the bedding. Frankly, it freaked me out and made it difficult to get to sleep (even after removing the offending comforter). The blanket that was provided for the pull out couch was threadbare. Had we not arrived so late and been so exhausted, we would have turned around and left. Our room looked nothing like the company’s advertisement photos. It was old and dingy with plastic couch and chair cushions. It was obvious that this property is in desperate need of an update to its interiors. Best of all, they charged us twice! The second time at a significantly higher rate! They say the assistant manager will reverse the charges- but he wasn’t actually there for us to speak to him directly. If you are contemplating staying here, don’t!
Pictures deceiving, advertisement deceiving. I will never visit Sonesta again and will not recommend.
The service was great and the room was very comfortable