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1 room, 2 adults

Swissotel - Chicago

4.5-star4.5 stars
323 E Wacker Dr, Chicago, IL, 60601, United States of America

Luxury hotel with 2 bars/lounges, near Chicago Riverwalk
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 5,642 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Room
Great room
Cleanliness
Clean
Bar
Standard bar

Swissotel - Chicago

from €73
  • Classic Room, 2 Double Beds, City View
  • Classic Room, 1 King Bed, River View
  • Classic Room, 2 Double Beds, River View
  • Classic Room, 1 King Bed, Lake View (Lake View)
  • Classic Room, 2 Double Beds, Lake View
  • Premier Corner Room, 1 King Bed, City View
  • Premier Corner Room, 1 King Bed, City View
  • Classic Room, 1 King Bed, City View
  • Executive Suite, 1 King Bed, City View
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View
  • Swiss Pinnacle, Room, 2 Double Beds, Non Smoking, City View
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View
  • Swiss Pinnacle, Room, 2 Double Beds, Non Smoking, River View
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View
  • Swiss Pinnacle, Room, 2 Double Beds, Non Smoking, Lake View

What’s around Swissotel - Chicago

Landmarks

  • In The Loop
  • Chicago Riverwalk - 3 min walk
  • Grant Park - 7 min walk
  • Tribune Tower - 8 min walk
  • Chicago Theatre - 10 min walk
  • Chicago Cultural Center - 11 min walk
  • Millennium Park - 12 min walk
  • Wrigley Building - 13 min walk

Getting around

  • Chicago, IL (ORD-O'Hare Intl.) - 33 min drive
  • Chicago, IL (MDW-Midway Intl.) - 26 min drive
  • Chicago, IL (PWK-Chicago Executive) - 42 min drive
  • Millennium Station - 9 min walk
  • Chicago Van Buren Street Station - 18 min walk
  • Chicago Museum Campus-11th Street Station - 27 min walk
  • Randolph-Wabash Station - 11 min walk
  • State Station - 11 min walk
  • Lake Station - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 661 rooms
  • This hotel is arranged over 43 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 1 per room (up to 25 lbs)

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Spa services on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1988
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Palm - This restaurant serves breakfast, lunch, and dinner.

Amuse - This lobby lounge serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Onsite venue #3 - This restaurant serves breakfast only. Open daily.

Swissotel - Chicago’s small print

Also known as

  • Chicago Swissotel
  • Swissotel - Chicago Hotel Chicago
  • Swissotel Chicago
  • Swissotel Chicago Hotel
  • Swissotel Hotel Chicago
  • Chicago Swissotel Hotel
  • Swissotel Chicago Hotel Chicago
  • Swissotel
  • Swissotel - Chicago Hotel
  • Swissotel - Chicago Chicago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Pet deposit: USD 250.00 per stay

  • Resort fee: USD 20 per accommodation, per night

Resort fee inclusions:

  • Health club access
  • Fitness center access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 57 per night

Valet parking costs USD 70 per night with in/out privileges

Rollaway beds are available for USD 50 per day

Breakfast costs between USD 5 and USD 22 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per night

WiFi is available in guestrooms for USD 14.95 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for USD 14.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.6 From 1,703 reviews

Exceptional 10.0
Great location, excellent service, and an amazing view.
ie1 night trip
Very Good 8.0
Enjoyable
Enjoyed are stay here but wasn’t given the room we originally booked with river view but room was changed . Disappointed the pool was closed and no information regarding it . Other than that all was good and great view of the lake .
Patrick, ie2 night trip with friends
Exceptional 10.0
Would stay here again.
Good location. Helpful staff. Comfortable bed. Hall carpets dated. Good value.
us2 night trip
Good 6.0
Disappointing check-in, good room.
Check-in experience was disappointing. I dropped off my luggage and was promised that the room would be ready by 1PM and I will get a text. It was 4PM when I reached there (did not get any text) and I was told that the room was not ready yet. They asked me to wait 10 mins, but did not get any text 40 mins later. Mind that, no coffee or refreshment was offered while I wait, paid $6.50 at The Palm for coffee. I was exhausted and had to be somewhere at 6PM, needed to freshen up before I go. Out of frustration I went to the check-in counter, I was told that the room was just ready and gave me the keys. Took an entire 1 hour for checkin. I planned according to the time they provided which did not happen. Ultimately did not go to the program at 6PM. This encounter was sure disappointing, will probably prefer Radison Blu next door the time I visit Chicago. The staff was ok, not great. Generally, they need to be more hospitable. The room was great, clean but felt that they need upgrade. Bathroom clean and nice. Lenin comfortable. No pool, again disappointing. Overall: I would not go back here unless they offer great price. 6/10
Shubham, us1 night trip
Exceptional 10.0
Very pleasant hotel. Good location. Room is spacious, clean and quiet. Good value for your money for a downtown Chicago hotel. Only thing to be aware is the cost of valet parking - $70 per day
us2 night trip

Swissotel - Chicago

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