Skip to main content.
All properties in Chicago, Illinois, United States of America
1 room, 2 adults

Swissotel - Chicago

4.5-star4.5 stars
323 E Wacker Dr, Chicago, IL, 60601, United States of America

Luxury hotel with 2 bars/lounges, near Chicago Riverwalk
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 5,604 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Room
Great room
Cleanliness
Clean

Swissotel - Chicago

from €170
  • Classic Room, 2 Double Beds, City View
  • Classic Room, 1 King Bed, River View
  • Classic Room, 2 Double Beds, River View
  • Classic Room, 1 King Bed, Lake View (Lake View)
  • Classic Room, 2 Double Beds, Lake View
  • Premier Corner Room, 1 King Bed, City View
  • Premier Corner Room, 1 King Bed, City View
  • Classic Room, 1 King Bed, City View
  • Executive Suite, 1 King Bed, City View
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View
  • Swiss Pinnacle, Room, 2 Double Beds, Non Smoking, City View
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View
  • Swiss Pinnacle, Room, 2 Double Beds, Non Smoking, River View
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View
  • Swiss Pinnacle, Room, 2 Double Beds, Non Smoking, Lake View

What’s around Swissotel - Chicago

Landmarks

  • In The Loop
  • Chicago Riverwalk - 3 min walk
  • Grant Park - 7 min walk
  • Tribune Tower - 8 min walk
  • Chicago Theatre - 10 min walk
  • Chicago Cultural Center - 11 min walk
  • Millennium Park - 12 min walk
  • Wrigley Building - 13 min walk

Getting around

  • Chicago, IL (MDW-Midway Intl.) - 17 min drive
  • Chicago, IL (ORD-O'Hare Intl.) - 29 min drive
  • Chicago, IL (PWK-Chicago Executive) - 38 min drive
  • Millennium Station - 9 min walk
  • Chicago Van Buren Street Station - 18 min walk
  • Chicago Museum Campus-11th Street Station - 27 min walk
  • Randolph-Wabash Station - 11 min walk
  • State Station - 11 min walk
  • Lake Station - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 661 rooms
  • This hotel is arranged over 43 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 1 per room (up to 25 lbs)

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Spa services on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1988
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Braille or raised signage
  • Assistive listening devices available
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Palm - This restaurant serves breakfast, lunch, and dinner.

Amuse - This lobby lounge serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Onsite venue #3 - This restaurant serves breakfast only. Open daily.

Swissotel - Chicago’s small print

Also known as

  • Chicago Swissotel
  • Swissotel - Chicago Hotel Chicago
  • Swissotel Chicago
  • Swissotel Chicago Hotel
  • Swissotel Hotel Chicago
  • Chicago Swissotel Hotel
  • Swissotel Chicago Hotel Chicago
  • Swissotel
  • Swissotel - Chicago Hotel
  • Swissotel - Chicago Chicago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Pet deposit: USD 250.00 per stay

  • Resort fee: USD 20 per accommodation, per night

Resort fee inclusions:

  • Health club access
  • Fitness center access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 57 per night

Valet parking costs USD 70 per night with in/out privileges

Rollaway beds are available for USD 50 per day

Breakfast costs between USD 5 and USD 22 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per night

WiFi is available in guestrooms for USD 14.95 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for USD 14.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

Continue searching for Chicago, Illinois, United States of America

Recent reviews

Fabulous 8.6 From 1,482 reviews

Exceptional 10.0
Great location, excellent service, and an amazing view.
ie1 night trip
Very Good 8.0
Enjoyable
Enjoyed are stay here but wasn’t given the room we originally booked with river view but room was changed . Disappointed the pool was closed and no information regarding it . Other than that all was good and great view of the lake .
Patrick, ie2 night trip with friends
Very Good 8.0
Great location but service could be better.
The hotel is beautiful and the location is perfect for spending a couple of days in downtown Chicago. My only complaint is the concierge service "free coffee from 5 am - 6 am". Who is getting the coffee at that time? And yes, we did have the coffee packets in our room but 1) that coffee always turns out way weaker than I need it to be and 2) on our second day we got new coffee but not new or clean coffee cups. This just seemed weird.
Jessica, us2 night trip
Exceptional 10.0
Great location, professional friendly staff
My friend & I came up for a girls trip on the way to a wedding in Madison, Wisconsin. We both used to live in Chicago & were excited to be back & spenda few nights. Our flights arrived very early putting us at the hotel about 9 am. We were expecting to just drop our bags off, assuming a room would not yet be ready. Not only did they give us an early check in which was a HUGE life saver, but our room was also upgraded. After freshening up in our room, we went down to have breakfast in the restaurant inside the hotel which was fantastic-great food & service. Our room was huge, plenty of space for both of us to get ready. We had great views & everything was very clean. All of the staff was very friendly & helpful. I even had an issue with the credit card I put the room on & they could not have handled it any better. My only complaint is that we were woken up my housekeeping both mornings wanting to clean our room at 8-9 am. Would definitely recommend staying at this hotel!
Brittany, us2 night trip
Exceptional 10.0
great stay for the Chicago Jazz Festival
Stayed at the Swiss Hotel for the Jazz Fest. It was a short walk to the fest in Millennium Park. The river walk and Lake Shore East Park are treasures right out the door. Also right out the door is great place to see the fireworks at Navy Pier.
Robert, us2 night trip

Swissotel - Chicago

Is the description of this hotel not correct? Tell us