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Atlantica Caldera Palace - All Inclusive

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4 outdoor pools, pool umbrellas, pool loungers
On the beach, black sand
4 outdoor pools, pool umbrellas, pool loungers
4 outdoor pools, pool umbrellas, pool loungers
Double or Twin Room, Sea View | Balcony

Overview of Atlantica Caldera Palace - All Inclusive

Atlantica Caldera Palace - All Inclusive

5.0 star property
Hersonissos beachfront property with 7 restaurants, spa

10.0/10 Exceptional

5 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
ANALIPSI, Hersonissos, 70014

Room options

About this area

What's nearby

  • On the beach
  • Star Beach Water Park - 17 min drive
  • Stalis Beach - 19 min drive
  • Heraklion Port - 28 min drive
  • Palace of Knossos - 30 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 19 min drive

Restaurants

  • Familia - 2 min walk
  • Marina - 5 min walk
  • ATHINA Snack-Bar - 6 min walk
  • Asterias - 8 min walk
  • Tritonas Restaurant - 9 min walk

About this property

Atlantica Caldera Palace - All Inclusive

Atlantica Caldera Palace - All Inclusive is a great choice for your beach stay in Hersonissos. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in Swedish massages, facials and body treatments. Main Restaurant, one of 7 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious property include 4 poolside bars, a fitness centre and a snack bar/deli.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, German, Greek, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Health First (Greece)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for lunch
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 411 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free supervised childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 7 restaurants
  • 4 bars/lounges
  • 4 poolside bars
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Water slide
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Yoga classes

Working away

  • Business centre
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Fitness centre
  • 4 outdoor pools
  • Full-service spa
  • Water slide

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Languages

  • English
  • French
  • German
  • Greek
  • Russian

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Services include sports massages, Swedish massages, facials and body treatments. The spa is open daily.

Dining

Main Restaurant – This buffet restaurant serves breakfast, lunch and dinner.
Five Flavor Thai – This restaurant specialises in Thai cuisine. Open daily.
Tex Mex – This restaurant specialises in Tex-Mex cuisine. Open daily.
Red Saffron Tavern – On-site restaurant. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

Renovations and closures

The property is closed between 1 November and 30 April.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for lunch.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Atlantica Caldera Palace - All Inclusive Hersonissos
Atlantica Caldera Palace - All Inclusive All-inclusive property

Frequently asked questions

Is Atlantica Caldera Palace - All Inclusive currently open?
The property is closed between 1 November and 30 April.
Does Atlantica Caldera Palace - All Inclusive offer free cancellation for a full refund?
Yes, Atlantica Caldera Palace - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Atlantica Caldera Palace - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Atlantica Caldera Palace - All Inclusive?
Yes, there are 4 outdoor pools.
Are pets allowed at Atlantica Caldera Palace - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Atlantica Caldera Palace - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Atlantica Caldera Palace - All Inclusive?
You can check in from 3:00 PM - anytime. Check-out time is 10:30 AM. Contactless social distancing and check-out are available.
What is there to do at Atlantica Caldera Palace - All Inclusive and nearby?
On-site recreation at Atlantica Caldera Palace - All Inclusive includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Atlantica Caldera Palace - All Inclusive also has 4 poolside bars and 4 bars, as well as a fitness centre and a garden.
Are there restaurants at or near Atlantica Caldera Palace - All Inclusive?
Yes, there are 7 on-site restaurants, featuring Thai cuisine. Nearby restaurants include marina (5-min walk), ATHINA Snack-Bar (6-min walk) and Asterias (8-min walk).
Does Atlantica Caldera Palace - All Inclusive have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Atlantica Caldera Palace - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.

Overall score and ratings

10.0

Exceptional

10.0/10

Cleanliness

9.5/10

Staff & service

10.0/10

Amenities

10.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Just arrived back from an amazing stay at Atlantica Caldera Palace. The staff at this hotel are the best there is, nothing is too much trouble. A special mention to Alyssa for the special welcome she arranged for us when we arrived. To all the guys at the Guru Bar. Also Nicole on Thursday evening. She was fantastic and definitely made the night a great night for everyone. We stayed a week and from the reviews from others I can honestly say they didn't stay in the same place as us. All the A la carte and the main restaurant were excellent, always fresh and very tasty. We loved this hotel so much that we are already looking to re-book for next year.
Alison, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Loved the direct access to the beach and all of the amazing views and scenery!
debra, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Haim, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

Loved the room - we had a family suite with private pool. the adult areas (bar, pools) were lovely and quiet and we really liked the adults only breakfast in the Greek restaurant.
Alison Jane, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

חוויה מדהימה
מלון הכל כלול מעולה, המסעדות מעולות (נדרש להירשם מראש לאלו שמגישים תפריט), החדר אוכל המרכזי מגיש את האוכל הכי טוב לטעמנו, אין מה לעשות בקרבת המלון (במרחק הליכה) אך יש במלון בלי סוף בריכות וחוף ים מעולה ככה שלנו לא היה צורך, השתיה החריפה מגוונת ויש הכל (גם בהכל כלול), הצוות מאוד נחמד ושירותי, המלון מוכוון לקהל הבריטי כך שצוות הבידור וההפעלות לילדים הוא אנגלי, יש שירותי שמרטפות והפעלה לילדים בין 3-7 ופעילות ללא הורים עד גיל 12 (צריך להירשם מראש), המלון עצום ויש חדרים מבודדים ומרוחקים כך שכדאי לברר אם החדר קרוב לבריכות המרכזיות. ממליץ מאוד על המלון אנחנו היינו 4 לילות - זוג וילדה בת 2
4-night family trip
Verified Hotels.com guest review