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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

Hotel Barro Negro

3-star3 stars
Av.Tulum MZA 33 LT 2, Entre Av.Quinta y Pino Suarez, Tulum, QROO, 77760, Mexico

3-star Tulum hotel with outdoor pool
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • The room smelt really moldy and I woke up with a headache. You have to wait for security…Feb 11, 2021
  • location is pretty bad, very far from the main area of town. the hotel is built out of…Dec 27, 2020

Hotel Barro Negro

from €57
  • Standard Double Room, 2 Double Beds
  • Basic Room, 1 King Bed
  • Deluxe Double Room, 2 Double Beds
  • Economy Room, 1 King Bed

What’s around Hotel Barro Negro

Landmarks

  • Tulum National Park - 2.4 mi / 3.9 km
  • Tulum Mayan Ruins - 3.5 mi / 5.6 km
  • Gran Cenote - 3.9 mi / 6.2 km
  • Tulum Beach - 4 mi / 6.4 km
  • Tulum Monkey Sanctuary - 5.4 mi / 8.7 km
  • Sian Ka'an Biosphere Reserve - 6.9 mi / 11.1 km
  • Soliman Bay - 9 mi / 14.5 km
  • Nopalitos Lagoon - 10.8 mi / 17.4 km

At a glance

Key facts

Hotel size

  • This hotel has 21 rooms

Arriving/leaving

  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Things to do
  • Outdoor pool
  • Free pool cabanas
  • Bicycle rentals on site
  • Pool sun loungers
  • Pool umbrellas
Services
  • 24-hour front desk
  • Luggage storage
Facilities
  • Garden
  • Terrace
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • Access via exterior corridors

Hotel Barro Negro’s small print

Also known as

  • Barro Negro Tulum
  • Hotel Barro Negro Tulum
  • Barro Negro
  • Hotel Hotel Barro Negro Tulum
  • Tulum Hotel Barro Negro Hotel
  • Hotel Hotel Barro Negro
  • Hotel Barro Negro Hotel
  • Hotel Barro Negro Tulum
  • Hotel Barro Negro Hotel Tulum

Policies

This property does not have elevators.

Guests can rest easy knowing there's a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards and cash.

Optional extras

Late check-out can be arranged for an extra charge of USD 20 (subject to availability)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Barro Negro

  • Does Hotel Barro Negro offer free cancellation for a full refund?
    Yes, Hotel Barro Negro does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Barro Negro?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Barro Negro?
    Yes, there's free self parking.
  • Is there a pool at Hotel Barro Negro?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel Barro Negro?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Barro Negro?
    You can check in from 3:00 PM - 10:00 PM. Check-out time is noon. Late check-out is available for a charge of USD 20 (subject to availability).
  • Are there restaurants at or near Hotel Barro Negro?
    Yes. Nearby restaurants include El Camello Jr (10-min walk) and Los Aguachiles Tulum (10-min walk).
  • What is there to do at Hotel Barro Negro and nearby?
    Hotel Barro Negro has an outdoor pool and a garden.

Recent reviews

Very Good 8.0 From 82 reviews

Exceptional 10.0
Very modern and nice place I’d stay here again
Kimberly, us1 night trip with friends
Exceptional 10.0
Great place for the price
Nakary, us1 night trip
Very Good 8.0
not bad, not great.
The hotel is beautifully set up. Management though not the greatest. No one speaks English at all! If you don’t check in before 7pm it will be a long process trying to get into your room. Although security guard that is there from 7pm to 7am doesn’t speak English he was amazing! They have no irons in the rooms and only give 2 towels for a room that has 2 beds. Beds were a little too firm for my liking but still overall good value.
Thomas, us1 night trip with friends
Fair 4.0
You get what you pay for
I seldom stay below a 3 star hotel so maybe my expectations are different. The check in staff left at 5 but I arrived at 7, so I emailed the staff in advance to arrange . The staffs that were there to check me in did not speak English. Did not know who I was or that I had a reservation. Assigned me to a different room than what was previously communicated to me. Checked in the room is a lot smaller than shown in pictures. Pool looks dirty. Towel had stains. No hair dryer. Did not give us the key to the safe so we ended up have to swap room . The shower water was leaking out from the room next to us. It was disgusting. Imagine stepping on someone else’s shower water.
Sophia, us1 night trip
Exceptional 10.0
Janet and Team rock!!!
Fantastic stay from checkin to checkout Janet and staff were fantastic I can’t rave enough of this place. Not on the beach like my previous trips but I’m coming back in August just because I had such a great experience.
Marcos, us3 night trip with friends
Exceptional 10.0
Excellent
Great stay, very modern
Callum, gb1 night trip with friends
Exceptional 10.0
Lovely hotel with very kind staff
us7 night trip
Very Good 8.0
Had a couple of minor things that were taking care of WiFi was not that great and A faint smell of mildew overall the place was very comfortable very nice setting close by to the center of town as I had a car to move around would not mind going back again
Salomon, us2 night trip
Exceptional 10.0
Happy with my stayed perfect hotel near downtown Tulum. Customer service & Staff members were very nice & friendly. Also felt very welcomed & hotel was very clean at all times. Well come back!!
Veronica, us4 night romance trip
Poor 2.0
Overbooked NYE Disaster
We arrived at 3.00pm on New Years Eve to be told they did not have our reservation. There was no explanation given, just that our reservation had disappeared from their booking system. The receptionist blamed the booking agent and Hotels.com. After a lot of repetitive chat w booking agent, she advised we call Hotels.com. Our friends were also supposed to stay at the hotel & booked directly through their website. Their reservation had also magically disappeared from their system. Again, there was a lot of back and forth with the illusive booking agent who we later found out was located in Miami. The receptionist then told us that it had been happening all week!! There was a least two other couples who this also happened to on New Years Eve. Luckily Hotels.com were able to relocate us after a long & expensive call at my own cost 3+ hours later. My friends didn't have as much luck and were bounced around from place to place after numerous phone calls & a lot of resistance on the booking agent's behalf. The receptionist also told us it was her first week on the job, she had no access to any reservations on the computer & that she called the manager/boss & they would not come back. It was a very unfair situation for her and handled very unprofessionally on the whole. For the duration we were there (over 4 hours) we had to use the staff toilet which was an unfinished smelly toilet in the storage room. Very unfair for the staff to use when they advertise nice modern guest rooms.
ca6 night trip

Hotel Barro Negro