Skip to main content.
All properties in Isla Mujeres, Quintana Roo, Mexico
1 room, 2 adults

Bahía Tolok

3.5-star3.5 stars
Av Rueda Medina Prolongación aeropuerto, Sm 88, Mz 2, Lote 7, Isla Mujeres, QROO, 77400, Mexico

3.5-star hotel with spa, near Garrafon Natural Reef Park
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • Spacious, clean beautiful rooms with tall ceilings to feel extra airy. We loved…Jan 29, 2021
  • This was a great hotel! We stayed over the New Year’s holiday, so there was some music…Dec 31, 2020

Bahía Tolok

from €68
  • Comfort Apartment, 2 Double Beds, Balcony, Sea View
  • Comfort Studio, 1 Double Bed, Accessible, Kitchen
  • Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View
  • Standard Double Room, Multiple Beds
  • Family Room, Terrace, City View
  • Deluxe Apartment, 2 Bedrooms, Terrace, Sea View
  • Junior Suite, 1 King Bed, Garden View, Sea Facing
  • Basic Room, 1 King Bed, Refrigerator

What’s around Bahía Tolok

Landmarks

  • Norte Beach - 25 min walk
  • Garrafon Natural Reef Park - 2 min walk
  • Terminal Marítima Isla Mujeres - 16 min walk
  • Crayola House - 22 min walk
  • Parador Fotográfico - 22 min walk
  • Cocal Beach - 24 min walk
  • Aztlán Galería - 25 min walk
  • Mundaca House - 40 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 37 min drive
  • Airport pick-up service

At a glance

Key facts

Hotel size

  • This hotel has 11 rooms

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
The front desk is open daily from 6:00 AM - 11:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Full-service spa
  • Kayaking on site
  • Snorkeling nearby
  • Pool umbrellas
Services
  • Front desk (limited hours)
  • Luggage storage
  • Wedding services
Facilities
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Raised toilet seat
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 50-inch flat-screen TV
  • First-run movies
  • Netflix
  • Pay movies
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages.

The spa is open daily.

Dining

BAHIA TOLOK - This beachfront coffee shop serves breakfast, brunch, lunch, and light fare. A children's menu is available.

Bahía Tolok’s small print

Also known as

  • Bahía Tolok Isla Mujeres
  • Bahía Tolok Hotel
  • Bahía Tolok Isla Mujeres
  • Bahía Tolok Hotel Isla Mujeres
  • Aparthotel Bahía Tolok Isla Mujeres
  • Bahía Tolok Aparthotel Isla Mujeres
  • Isla Mujeres Bahía Tolok Aparthotel
  • Bahía Tolok Aparthotel
  • Aparthotel Bahía Tolok

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 8:00 AM to 8:00 PM.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: MXN 1000.0 per night

  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

Optional extras

Credit card charges are subject to an extra charge of 5 percent

Rollaway beds are available for MXN 400 per night

Continental breakfast is offered for an extra charge of MXN 110 per person (approximately)

Airport shuttle service is offered for an extra charge of MXN 2300 per person

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Bahía Tolok

  • Does Bahía Tolok offer free cancellation for a full refund?
    Yes, Bahía Tolok does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered on site at Bahía Tolok?
    Yes, there's free self parking.
  • Is there a pool at Bahía Tolok?
    Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Are pets allowed at Bahía Tolok?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Bahía Tolok?
    You can check in from 3:00 PM - 11:30 PM. Check-out time is noon.
  • Are there restaurants at or near Bahía Tolok?
    Yes. Nearby restaurants include Green Verde (11-min walk), Kash Keken Chuc (13-min walk), and Lolo Lorena (13-min walk).
  • Is airport shuttle service offered by Bahía Tolok?
    Yes, a shuttle from the airport to the hotel is available. The charge is MXN 2300 per person.
  • Is there an onsite casino at Bahía Tolok?
    No, this hotel doesn't have a casino, but Dubai Palace Casino (20-min drive) is nearby.
  • What is there to do at Bahía Tolok and nearby?
    Have fun during the warmer months with activities such as kayaking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Bahía Tolok also has a picnic area and a garden.

Recent reviews

Superb 9.0 From 28 reviews

Exceptional 10.0
Great little place to stay
Jason, ca1 night trip with friends
Exceptional 10.0
Awesome stay!
Great spot, good food, AMAZING staff that was super helpful. The pool is super nice as well, and the price is just right! Only thing is WiFi could be stronger
Jason, us1 night trip with friends
Exceptional 10.0
Place was great ! I would definitely recommend it and stay here again
us1 night family trip
Very Good 8.0
Could have been a 10/10
Carefully chose this place b/c of customer service reviews not present at the time of our arrival. We called ~ 2pm from ferry & were told, "come on over". We arrived & our room wasn't ready. We were 1 of 2-3 guests total at the hotel. We were asked to sit & wait in extreme heat for 45 minutes, without being offered a cold beverage or a place with shade. We asked if we could purchase a beverage & were told bar was closed (bartender sick). Didn't mention restaurant next door. Don't arrive before 3pm! Magically at 3 pm our room was available. This Made us feel like we were suffering in the heat due to check in time. Would rather have been told when we called so that we could have had a long lunch or drinks somewhere instead. Unacceptable! When we got in the room the refrigerator/mini bar had been restocked with warm beer. Shop for your golf cart. The roof of the cart #10 needs some bolts. The property itself is quite pretty with super attention to detail with exception of cheap white towels (some stained) & plastic waste basket in bathroom (honeymoon suite). The chic boutique impression is almost complete. In room a/c worked great & breakfast was good. We discovered a great restaurant called Sunset Grill next door with super friendly owners & good food. We do recommend this place & think next time will be better.
David, us2 night trip
Exceptional 10.0
Wonderful place!
The place is beautiful. Service is over the top and the location is perfect! We’ll be back! It’s idyllic.
us4 night trip
Exceptional 10.0
Perfect place!
Staying at this hotel was a dream. It's got a cute little private beach. There's quite a bit of seaweed in the water but you get past it quickly. The salt water pool was the perfect temp and often we were the only people in the pool or the ocean. There's a bar/cafe onsite. Delicious piña coladas. (Be careful 😁) The staff was amazing. If we wanted something to eat or drink that wasn't on the menu they went out of their way to get it done. The room was great. Bed is super comfy. We rented a good cart one day and drove all around the island and get our shopping in. That was tons of fun. It's not right in the centro but I like that. Is absolutely stay here again.
Heather, us4 night family trip
Exceptional 10.0
The way that it looked so unique! Also the staff is so helpful and nice.
Trevin, us7 night family trip
Exceptional 10.0
It’s like an oasis. It’s in the perfect location on the island and the staff are just wonderful!!! We will be back in December!!!!
us8 night family trip
Exceptional 10.0
A little piece of paradise inside paradise.
This hotel is excellent. The perfect distance away from the busy and noisy area. Right in the beach in a very secluded way. I can’t recommend this hotel enough. The staff were excellent the rooms were spacious and the grounds were well kept and perfectly clean. Well done to the owners of this hotel. Simply beautiful place to stay.
clive, au4 night trip
Exceptional 10.0
More Than Just a Hotel!
Hotel Bahia Tolok is not just a hotel, it’s an experience of family. It’s truly hard to describe the first class treatment by Wilberth and other staff. From our initial experience the service and friendliness was terrific. The rooms were large and very comfortable.The beds were very comfortable in both rooms. My family of four which includes two teenagers - truly enjoyed the experience and we highly recommend to anyone planning to stay on the island. It it situated midway between the north and south parts of island and is very quiet at night. During our stay, we had an opportunity to interact with the owners - again they were representative of the first class treatment exhibited by their staff. Thank you Wilberth!
Alfredo, us8 night family trip

Bahía Tolok