Grafenberg Resort by Alpeffect Hotels offers a haven of relaxation with its spa, sauna, and steam room. Unwind at the bar or challenge friends in the arcade/game room. With an indoor pool, luggage storage and 24-hour front desk nearby Volandia Museum of Flight.
Grafenberg Express Ski Lift - 13 min drive - 4.8 km
Getting around
St. Johann im Pongau Station - 15 min drive
Mitterberghütten Station - 17 min drive
Altenmarkt im Pongau Station - 18 min drive
Restaurants
Grossunterbergalm - 26 min drive
Gipfelstadl - 35 min drive
Hachaualm - 23 min drive
Kogelalm - 35 min drive
Onkel Tom's Hütte - 10 min drive
About this property
Grafenberg Resort by Alpeffect Hotels
Grafenberg Resort by Alpeffect Hotels is a great choice for a stay in Wagrain. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. An indoor pool and a bar/lounge are other highlights, and apartments offer conveniences such as fridges and microwaves.
All-inclusive details
All-inclusive room rates at Grafenberg Resort by Alpeffect Hotels are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
At a glance
DONE
Property size
10 apartments
DONE
Arriving/Leaving
Check-in start time: 3:30 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:00 AM
Contactless check-out
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered on-site self-parking (EUR 5 per night)
On-site parking is limited
Height restrictions apply for on-site parking
VPN_KEY
Other information
Smoke-free property
Property amenities
Ski
Close to a ski area, ski runs and ski lifts
Ski storage
Ski shuttle nearby
Pool/Spa
Indoor pool
Sauna
Steam room
Full-service spa
Massages
Internet
Free WiFi
Parking and transport
Covered self parking on site (EUR 5 per night)
Limited on-site parking
Height restrictions apply for on-site parking
Ski shuttle nearby
Kitchen
Fridge
Stovetop
Microwave
Oven
Dishwasher
Coffee/tea maker
Cookware/dishes/utensils
Dining
Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 20 for adults and EUR 20 for children
1 restaurant
1 bar
Bedrooms
Bed sheets provided
Bathrooms
Shower
Free toiletries
Towels provided
Living spaces
Living room
Dining room
Sitting area
Entertainment
LED TV with cable service
Games room
Outdoor areas
Balcony
Terrace
Comfort
Heating
Pets
No pets allowed
Suitability/Accessibility
Smoke-free property
Services and conveniences
Limited housekeeping
Luggage storage
24-hour front desk
Safety features
Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
Window guards
General
10 rooms
Special features
Spa
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages.
Fees & policies
Refundable deposits
Deposit: EUR 200.0 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 0.50 per person, per night. This tax does not apply to children under 15 years of age.
Tourism fee: EUR 3.95 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 20 for children
Parking
Covered self-parking costs EUR 5 per night
Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Host has indicated that there is a carbon monoxide detector on the property.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Also known as
Grafenberg Resort
Grafenberg By Alpeffect Hotels
Grafenberg Resort by Alpeffect Hotels Wagrain
Grafenberg Resort by Alpeffect Hotels Aparthotel
Grafenberg Resort by Alpeffect Hotels Aparthotel Wagrain
Frequently asked questions
Is there a pool at Grafenberg Resort by Alpeffect Hotels?
Yes, there's an indoor pool.
Are pets allowed at Grafenberg Resort by Alpeffect Hotels?
Sorry, pets aren't allowed.
Is parking offered on site at Grafenberg Resort by Alpeffect Hotels?
Yes. Self-parking costs EUR 5 per night. Parking spaces may be limited.
What are the check-in and check-out times at Grafenberg Resort by Alpeffect Hotels?
Check-in start time: 3:30 PM; check-in end time: 7:00 PM. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.
What is there to do at Grafenberg Resort by Alpeffect Hotels and nearby?
Have fun with nearby winter activities such as downhill skiing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Grafenberg Resort by Alpeffect Hotels also has a sauna and a steam room, as well as an arcade.
Are there restaurants at or near Grafenberg Resort by Alpeffect Hotels?
Yes, there's an on-site restaurant.
Does Grafenberg Resort by Alpeffect Hotels have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, cookware and a fridge.
Does Grafenberg Resort by Alpeffect Hotels have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Grafenberg Resort by Alpeffect Hotels like?
Grafenberg Resort by Alpeffect Hotels is a short 4-minute walk from Grafenberg Cable Car and 6 minutes' walk from Wasserwelt Amade.
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Reviews
Grafenberg Resort by Alpeffect Hotels Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.8
Amenities
9.0
Staff & service
8.4
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
2 Aug 2024
Amazing family friendly property in the heart of gorgeous Alps. Rooms are very spacious and well equipped, staff was very friendly and the dining was amazing. There are countless hiking / family activity options in a close proximity. We definitely want to come back again perhaps in the winter to enjoy skiing. Wholeheartedly recommended!
Miroslav
Miroslav, 5-night trip
Verified
8/10 Very good
25 Aug 2024
1. Very nice and helpful staff at the reception. Employees at the restaurant cannot really communicate or answer questions unfortunately (other than the lovely woman in breakfast) 2. Very nice, large, clean, comfortable rooms 3. Food was mostly good, large choice of salads and vegetables 4. The pool is nice BUT slippery and dangerous. It will end badly if not taken care of 5. No outside area for kids at all, and the indoor room is not nice at all 6. Area is beautiful, just in front of the cable car, nice views, nice river
Hadar
Hadar, 7-night trip
Verified
10/10 Exceptional
17 Aug 2024
This was our first time visiting Austria and we were not disappointed! As a family of four with two children age 6 and 10 the location of the hotel and the facilities offered by the hotel was second to none. Specifically the included pool pass to the local water park was outstanding. The safe environment of the hotel and the local area meant it was the first time we felt that we could leave the kids somewhat unattended and meant we could properly relax. All local amenities are in walking distance, (snow lifts, walks up the mountains, local shops). Staff were very friendly and helpful throughout our stay. The room was clean and tidy with ample space, two separate bathrooms was a welcomed surprise! We did the all inclusive option but there is plenty of utilities to do self catering if you prefer (oven, hob, fridge, freezer etc). Perhaps the only negative, but this is probably the case with all holidays, the all inclusive option was very good but the buffet did get a bit tedious towards the end. One recommendation for the hotel would be to improve their coffee and offer oat milk, but that is because we are coffee snobs. All in all this was such an amazing experience and would we come back……it’s a huge yes from us!
Craig
Craig, 7-night trip
Verified
6/10 Good
11 Jul 2025
All inclusive mad var rigtigt god
Værelse normal standard
Pool/sauna ret kedelig
Michael
Michael, 7-night trip
Verified
10/10 Exceptional
29 Jul 2024
Super god oplevelse af 2 dages ophold
Meget renligt hotel. Ligger OK centralt, god service
Nick
Nick, 2-night trip
Verified
10/10 Exceptional
8 Jul 2024
Super hotel i lækre omgivelser
Super hyggeligt hotel!
Michael Peter
Michael Peter, 1-night trip
Verified
10/10 Exceptional
3 Sept 2023
Sehr sauber und nettes Personal.
Das Essen ist hervorragend.
Uwe
Uwe, 5-night trip
Verified
10/10 Exceptional
17 Jul 2023
Godt familie hotel
God beliggenhed, rene og store lejligheder, venlig betjening
Jesper
Jesper, 1-night trip
Verified
8/10 Very good
6 Jul 2023
Abschließend kann ich dem Grafenberg-Resort für unsere Zeit dort 4 von 5 Sternen geben und ist an den Erwartungen angelehnt, die wir vor Reiseantritt hatten.
Wie die Einschätzung zu Stande kommt gebe ich hier an:
Zimmer absolut sauber und groß. Werden halt nicht jedes Jahr gestrichen. Wer sich daran stört, bitte… Betten gefühlt tatsächlich etwas durchgelegen. Spar-Bereich mit einem Pool und 2 Saunen überschaubar. Für Zwischendurch aber voll ok, wir machen ja keinen Hotelurlaub. Um den Pool alles sehr glatt (RUTSCHGEFAHR) mit Schlappen aber kein Problem, die man aus hygienischen Gründen schon tragen sollte. Dampfsauna war zu unserer Zeit viel zu heiss oder gar nicht richtig in Betrieb. Generell könnte man den Saunabereich auch vor 15.30 Uhr öffnen bzw. nach dem Wetter ausrichten.
Essen war sehr gut und mit ausreichender Auswahl. Mittags gibt es „lediglich“ Suppe, aber das wusste man ja vorher und ist aufgrund der Lage verständlich und auch völlig in Ordnung.
Getränke nicht original (Cola/Fanta usw) aber auch hier für uns kein Grund zum meckern.
Wer sich hier stört, sollte vielleicht einmal das Preis-Leistungsverhältnis auf den Prüfstand stellen und sich im Hilton einmieten.
Service außerordentlich klasse. Das Personal war immer freundlich, hilfsbereit und zu jederzeit bemüht uns den Aufenthalt so gut wie möglich zu gestalten.
Wir (Familie mit 2 Kindern) wollten Aktivurlaub machen und die Gegend erkunden. Das ist im Grafenberg-Resort sehr gut machbar.
Matthias
Matthias, 11-night trip
Verified
10/10 Exceptional
31 Aug 2021
Es war ein super toller Familienurlaub, die Zimmer waren super groß es gab zwei separate Zimmer mit Bad. Am Essen konnte man auch nichts aussetzen es war abwechslungsreich und für jeden was dabei
Claudia
Claudia, 7-night trip
Verified
2/10 Poor
20 Aug 2021
Leider ließ die Sauberkeit und die Umsetzung der Coronaregeln sehr zu wünschen übrig. Im ersten Zimmer fanden wir ein Schlafsofa vor, dass nach Urin roch, im Ersatzzimmer, dass angeboten wurde nachdem kein Putzpersonal mehr zur Verfügung stand, begrüßte uns in der Toilette die große Hinterlassenschaft des Vorgängers. Diese Sauberkeitsmängel sind besonders während Corona nicht akzeptabel und hätten bei der Reinigung auffallen müssen. Da fragt man sich schon ob/wie in diesem Hotel geputzt wird.
Sascha
Sascha, 5-night trip
Verified
10/10 Exceptional
11 Aug 2021
Onze eerste keer in Oostenrijk. En we vonden het fantastisch. Onder meer door het verblijf in het grafenberg resort. Bij aankomst zijn we vriendelijk onthaald. Het appartement was proper en alle voorzieningen zijn aanwezig. De grote ramen in het appartement geven een extra ruim gevoel. Het eten was lekker en voldoende variatie. Het was een fijn, proper en kindvriendelijk verblijf. Wij komen zeker nog terug.
Verified traveller
4-night trip
Verified
10/10 Exceptional
8 Sept 2020
top
au top, malgrè les conditions sanitaires la piscine et le spa étaient réservés à l'avance et des gants en plastique étaient proposés pour le buffet
Jean guy
Jean guy, 2-night trip
Verified
10/10 Exceptional
1 Aug 2020
The rooms (more appartments) are huge, 10p can sleep here although that might be somewhat crowded. The hotel is opposite the funicular railway which connects walkways in the mountains between Flachau, Wagrain and St Johan. Especially fun for families with kids, there is a lot to do!
The food is great and so is the staff. COVID-19 measurements in the restaurant: it’s buffet style and everyone uses a plastic glove on one hand so no one touches anything. The staff wears facemasks. The guests wears them, depending on where they are from. It’s not mandatory in the restaurant.
The WiFi is great everywhere and extremely fast. The mattresses are very (!) hard and the water pressure in the showers is low. We missed a fitness room and there are no massages possible in these COVID-19 times, but if you really want to, you can go to the sporthotel opposite, they also offer this to guests from other hotels.
If you’re hesitating: don’t! It’s a wonderful hotel in a beautiful area with lots to do! We stayed here for two weeks in the summer, but would have loved to stay a lot longer.
Verified traveller
14-night trip
Verified
8/10 Very good
27 Jul 2020
Gezin met kids
Grafenberg Resort is een mooi hotel. De appartementen zijn ruim, het is prettig om (als je met een gezin bent) apart van de kinderen te kunnen slapen. De keuken is ook ruim en je hebt een eethoek plus hoekbank. Wij zaten op de begane grond en hadden buiten een terras. Dit was wel open dus onze 2-jarige dochter kon zo weglopen, dit was een minpunt dat het niet afgesloten was. Andere kamers hebben een balkon. Daarnaast vonden wij de bedden niet super. Wel op elke kamer nog een TV. Ook hadden we 2 badkamers, erg prettig.
Het eten was voldoende tot prima. Verschillend per dag en smaak. Maar ruime keuze.
Binnen is een zwembad, voor een paar baantjes trekken prima maar je hebt ook een gastenkaart om gratis te zwemmen in Wasserwelt, een aanrader!
De omgeving van Wagrain is fantastisch, je loopt van het hotel zo naar de Grafenberg bergbahn. Hierboven is het voor de kinderen ook fantastisch om te lopen en te spelen.
Debora
Debora, 7-night trip
Verified
8/10 Very good
16 Jul 2020
Das Personal war sehr freundlich und hilfsbereit.
Nada
Nada, 6-night trip
Verified
10/10 Exceptional
11 Aug 2019
Ideal für Familienurlaub! Die Zimmer sind sehr schön! Vor allem sind sie leise, kein Lärm aus den anderen Zimmern oder dem Gang zu hören. Das Personal war ausgesprochen freundlich, hilfsbereit und zuvorkommend!