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AZ Hotel & Serviced Apartments

Photo gallery for AZ Hotel & Serviced Apartments

Aerial view
Standard King Room | In-room safe, individually decorated, individually furnished, desk
Standard King Room | In-room safe, individually decorated, individually furnished, desk
Apartment, 3 Bedrooms | Living area | 35-inch LED TV with satellite channels, TV, streaming services
Standard Twin Room | In-room safe, individually decorated, individually furnished, desk

Overview of AZ Hotel & Serviced Apartments

AZ Hotel & Serviced Apartments

3.5 star property
Central hotel with 24-hour fitness, connected to a shopping centre, near An'Nur Jamek Mosque

8.4/10 Very good

15 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
The price is €57
Price available on 05/02/2023
Map
Jalan Mustapha, Labuan, 87000

Room options

About this area

What's nearby

  • Heart of Labuan

Getting around

  • Labuan (LBU) - 3 min drive
  • Free airport shuttle
  • Beach shuttle (surcharge)

Restaurants

  • Restaurant Tambah Nasi - 3 min walk
  • Island Food Garden & Cafe - 4 min walk
  • Lido Cafe - 4 min walk
  • Marrybrown - 5 min walk
  • Fratini's - 5 min walk

About this property

AZ Hotel & Serviced Apartments

AZ Hotel & Serviced Apartments is only 1.3 mi (2.1 km) from the airport and offers a free shuttle (available 24 hours). Guests can visit the 24-hour fitness centre for a workout, and freebies such as WiFi and self-parking are added perks.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 95 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 11:30 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle on request (available 24 hours a day)*

Off-site

  • Beach shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:30 AM–9:00 AM
  • Room service

What to do

  • Beach shuttle (surcharge)
  • Beach nearby

Working away

  • Meeting room
  • Conference centre (806 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Beach shuttle (surcharge)

Facilities

  • 1 building/tower
  • Built in 2018
  • 24-hour fitness centre
  • Shopping centre on site

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Malay

Room amenities

Be entertained

  • 35-inch LED TV
  • Premium satellite channels
  • Streaming services

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: MYR 150 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • To-go breakfast is offered for an extra charge of approximately MYR 19 for adults and MYR 19 for children
  • Beach shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

<p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Az & Serviced Apartments
AZ Hotel & Serviced Apartments Hotel
AZ Hotel & Serviced Apartments Labuan
AZ Hotel & Serviced Apartments Hotel Labuan

Frequently asked questions

Does AZ Hotel & Serviced Apartments offer free cancellation for a full refund?
Yes, AZ Hotel & Serviced Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at AZ Hotel & Serviced Apartments?
As of 4 February 2023, prices found for a 1-night stay for 2 adults at AZ Hotel & Serviced Apartments on 5 February 2023 start from €57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at AZ Hotel & Serviced Apartments?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at AZ Hotel & Serviced Apartments?
Sorry, pets aren't allowed.
Is parking offered on site at AZ Hotel & Serviced Apartments?
Yes, there's free self parking.
Is an airport shuttle service offered by AZ Hotel & Serviced Apartments?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at AZ Hotel & Serviced Apartments?
You can check in from 2:00 PM - 11:30 PM. Check-out time is noon.
What is there to do at AZ Hotel & Serviced Apartments and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near AZ Hotel & Serviced Apartments?
Yes. Nearby restaurants include Restaurant Tambah Nasi (3-min walk), Island Food Garden & Cafe (4-min walk) and Lido Cafe (4-min walk).
What's the area around AZ Hotel & Serviced Apartments like?
AZ Hotel & Serviced Apartments is a short 3-minute drive from Labuan (LBU) and 6 minutes' walk from An'Nur Jamek Mosque.

Reviews

8.4

Very good

8.7/10

Cleanliness

8.5/10

Staff & service

8.3/10

Amenities

8.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Mohd Shariffudin, 1-night trip
Verified Hotels.com guest review

6/10 Good

Average hitel for an average price
Hotel was fine but basic. It was clean and reasonably comfortable but hardly any tv channels worked
2-night business trip
Verified Hotels.com guest review

4/10 Fair

There were awful maintenence works during my stay. Everyday, since the early morning I've reached hotel stuff many times and asked them to stop that, but nobody cares. They just do not think about their clients. I was very disappointed. Those drills and hummers do not allow you to stay in your room during the day time. And also they do not have any fridges in the room. So be prepared. Room was pretty nice, but is was also full of ants.
Dmitry, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Clean room & great receptionist. Good checkout
1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Good, so far so good nice sleep
2-night business trip
Verified Expedia guest review

6/10 Good

My room wasn't make up for the first nite.
3-night business trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

City centre area
1-night business trip
Verified Expedia guest review

10/10 Exceptional

Abdul Rashid, 6-night business trip
Verified Hotels.com guest review