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Santa Catalina, a Royal Hideaway Hotel

5.0 star property
Luxury hotel with 2 restaurants, near Las Alcaravaneras Beach

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Santa Catalina, a Royal Hideaway Hotel

Photo gallery for Santa Catalina, a Royal Hideaway Hotel

Body treatments, facials, massages
Gym
Minibar, in-room safe, blackout curtains, free WiFi
2 restaurants, lunch served
Lobby sitting area

Overview of Santa Catalina, a Royal Hideaway Hotel

9.2

Superb

Property highlights

  • Restaurant
  • Bar
  • Pool
  • Spa
  • Free WiFi
  • Gym
Map
Calle Leon Y Castillo, 227, Las Palmas de Gran Canaria, Gran Canaria, 35005
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 3 bars/lounges
  • Breakfast available
  • Health club
  • Beach towels
  • Self parking
  • 24-hour room service
  • Spa services
  • Conference centre
  • 6 meeting rooms
  • Terrace
Feel at home
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

View all photos for Suite

Minibar, in-room safe, blackout curtains, free WiFi

Suite

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 30 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Family)

Minibar, in-room safe, blackout curtains, free WiFi

Deluxe Room (Family)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Premium)

Junior Suite (Premium)

Junior Suite (Premium)

  • 32 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Junior Suite (Deluxe)

Junior Suite (Deluxe)

  • 32 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Deluxe)

Minibar, in-room safe, blackout curtains, free WiFi

Deluxe Room (Deluxe)

  • 24 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 45 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room ((Family) 2 Adults + 1 Child)

Minibar, in-room safe, blackout curtains, free WiFi

Deluxe Room ((Family) 2 Adults + 1 Child)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Superior)

Deluxe Room (Superior)

Deluxe Room (Superior)

  • 24 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | Terrace/patio

Royal Suite

  • 48 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • Heart of Las Palmas de Gran Canaria
  • Las Canteras Beach - 31 min walk
  • Gran Canaria Marina - 3 min drive
  • Santa Catalina Park - 3 min drive
  • Port of Las Palmas - 8 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 34 min drive

Restaurants

  • Restaurante Embarcadero - 13 min walk
  • Restaurante Allende - 4 min drive
  • Fuji - 5 min drive
  • Sailors Bar - 11 min walk
  • Tasca Galileo - 4 min drive
Map

About this property

Santa Catalina, a Royal Hideaway Hotel

Santa Catalina, a Royal Hideaway Hotel puts you within a 10-minute drive of Port of Las Palmas and Las Canteras Beach. Guests can indulge in massages, facials or body treatments, and Muxgo, one of 2 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a health club and a 24-hour fitness centre.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 204 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 20 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • 2 restaurants
  • 3 bars/lounges
  • 24-hour room service
  • Snack bar/deli

What to do

  • Beach nearby

Working away

  • 6 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1890
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • Swimming pool
  • Spa services
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Dining

Muxgo – Overlooking the pool, this fine-dining restaurant serves lunch and dinner.
Poemas by Hermanos Padrón – This fine-dining restaurant serves lunch and dinner. 1-star Michelin rating. Reservations are required. Open selected days.
1890 La Bodeguita – Overlooking the garden, this tapas bar serves lunch and dinner. Open daily.
Bar Carabela – On-site piano bar. Open daily.
Alis Rooftop(Only adults) – This cocktail bar overlooks the ocean and garden. Open selected days.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 35 for adults and EUR 30 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Spa access is available for an extra charge of EUR 15 per day

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Self-parking costs EUR 20 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility, while guests under 18 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Santa Catalina Las Palmas De Gran Canaria
Santa Catalina Royal Hideaway Hotel Las Palmas de Gran Canaria
Santa Catalina Las Palmas De Gran Canaria
Santa Catalina
Santa Catalina Royal Hideaway Hotel
Santa Catalina Royal Hideaway Las Palmas de Gran Canaria
Santa Catalina Royal Hideaway
Santa Catalina a Royal Hideaway Hotel
Santa Catalina a Royal Hideaway Hotel 5*GL
Santa Catalina, a Royal Hideaway Hotel Hotel

Frequently asked questions

Does Santa Catalina, a Royal Hideaway Hotel offer free cancellation for a full refund?
Yes, Santa Catalina, a Royal Hideaway Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Santa Catalina, a Royal Hideaway Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Santa Catalina, a Royal Hideaway Hotel?
Yes, there's a pool.
Are pets allowed at Santa Catalina, a Royal Hideaway Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Santa Catalina, a Royal Hideaway Hotel?
Yes. Self-parking costs EUR 20 per day. Parking spaces may be limited.
What are the check-in and check-out times at Santa Catalina, a Royal Hideaway Hotel?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Santa Catalina, a Royal Hideaway Hotel?
No, this hotel doesn't have a casino, but Casino Las Palmas (4-min drive) is nearby.
What is there to do at Santa Catalina, a Royal Hideaway Hotel and nearby?
Santa Catalina, a Royal Hideaway Hotel has 3 bars and a 24-hour fitness centre, as well as spa services and a garden.
Are there restaurants at or near Santa Catalina, a Royal Hideaway Hotel?
Yes, there are 2 on-site restaurants, featuring garden views.
What's the area around Santa Catalina, a Royal Hideaway Hotel like?
Santa Catalina, a Royal Hideaway Hotel is in the heart of Las Palmas de Gran Canaria, a short 13-minute walk from Las Alcaravaneras Beach and 19 minutes' walk from Gran Canaria Marina.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Beautiful hotel everything you could wish for absolutely faultless! The guy at the reception desk was really welcoming and helpful. Thank you for a wonderful stay!
Elaine, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

William, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful, wonderful, wonderful
Wonderful, relaxing and newly renovated.
Norka, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Relaxing, historical and true comfort
A wonderful hotel, very pleasing spaces, kind and warm staff. The only feedback I would give is to re-charge the room fridge more often , otherwise all the service is lovely and the hotel a true gem.
Norka, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel. Amazing room (the Royal Suite), staff and service. A few minor issues that were efficiently resolved via the concierge. The meal at Poem Mitchelin star was a highlight. The lifeguard in the pool area was extremely attentive and helpful. We would definitely stay here again. A very relaxing stay.