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Crowne Plaza Dubai Apartments, an IHG Hotel

Photo gallery for Crowne Plaza Dubai Apartments, an IHG Hotel

Exterior
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas
Minibar, in-room safe, soundproofing, free cots/infant beds
Minibar, in-room safe, soundproofing, free cots/infant beds

Overview of Crowne Plaza Dubai Apartments, an IHG Hotel

Crowne Plaza Dubai Apartments, an IHG Hotel

5.0 star property
Luxury hotel with spa, near Museum of the Future

7.8/10 Good

99 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
Map
Sheikh Zayed Al Nahyan Road, Dubai

Room options

About this area

What's nearby

  • In Trade Center
  • Dubai World Trade Centre - 20 min walk
  • Dubai Aquarium & Underwater Zoo - 37 min walk
  • Dubai Mall - 38 min walk
  • Burj Khalifa - 40 min walk
  • La Mer - 10 min drive
  • Dubai Fountain - 12 min drive
  • Dubai Creek - 8 min drive
  • Dubai Cruise Terminal - 17 min drive
  • BurJuman Mall - 16 min drive
  • City Centre Deira - 16 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 18 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 41 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 47 min drive
  • Emirates Towers Station - 7 min walk
  • Financial Centre Station - 15 min walk
  • Al Jafiliya Station - 25 min walk
  • Free beach shuttle

Restaurants

  • Elevation Burger - 2 min walk
  • Fibber Magee’s - 4 min walk
  • Jashan - 4 min walk
  • Tresind - 5 min walk
  • Celsius Restaurant - 5 min walk

About this property

Crowne Plaza Dubai Apartments, an IHG Hotel

Crowne Plaza Dubai Apartments, an IHG Hotel puts you within a 10-minute drive of Dubai Mall and Dubai Aquarium & Underwater Zoo. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy, and Al Fresco, one of 4 restaurants, serves Italian cuisine and is open for lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a 24-hour health club. Fellow travellers like the helpful staff. Public transportation is close by: Emirates Towers Station is only 7 minutes on foot.

Languages

Arabic, Chinese (Mandarin), English, Filipino, German, Hindi, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 568 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The check-in location differs from the property location; to check in, go to Lobby level in the hotel tower.
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Reception is located on the lobby level of the hotel tower.
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21
  • Local laws may restrict unmarried guests from sharing a room

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • On-site parking includes off-street options

Off-site

  • Free beach shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Children's menu

What to do

  • Free beach shuttle
  • Bike rentals nearby

Working away

  • Business centre
  • 15 meeting rooms
  • Computer station
  • Conference centre (3961 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1994
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Arabic
  • Chinese (Mandarin)
  • English
  • Filipino
  • German
  • Hindi
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Dressing gowns

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired Internet

Food and drink

  • Champagne service
  • Stovetop
  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Crowne Fitness has 5 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Al Fresco – This restaurant specialises in Italian cuisine and serves lunch and dinner. A children's menu is available.
Harvesters – On-site theme restaurant. Open daily.
Al Dana – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
Trader Vics – On-site theme restaurant. Open daily.
Cappuccino's – This café serves breakfast, lunch, dinner and light fare. Open 24 hours. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Wired Internet access is available in guest rooms for AED 80 per day (rates may vary)
  • Wired Internet access is available in public areas for AED 80 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of AED 125 for adults and AED 63 for children (approximately)

Children & extra beds

  • Rollaway beds are available for AED 150.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Crowne Plaza Dubai Apartments
Crowne Plaza Dubai Apartments, an IHG Hotel Hotel
Crowne Plaza Dubai Apartments, an IHG Hotel Dubai
Crowne Plaza Dubai Apartments, an IHG Hotel Hotel Dubai

Frequently asked questions

Does Crowne Plaza Dubai Apartments, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Dubai Apartments, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Dubai Apartments, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Dubai Apartments, an IHG Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Crowne Plaza Dubai Apartments, an IHG Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Crowne Plaza Dubai Apartments, an IHG Hotel?
Yes, there's free self and valet parking. Parking spaces may be limited.
What are the check-in and check-out times at Crowne Plaza Dubai Apartments, an IHG Hotel?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Crowne Plaza Dubai Apartments, an IHG Hotel and nearby?
Have fun with nearby activities such as cycling and swimming. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Crowne Plaza Dubai Apartments, an IHG Hotel also has a 24-hour health club and a sauna.
Are there restaurants at or near Crowne Plaza Dubai Apartments, an IHG Hotel?
Yes, there are 4 on-site restaurants, featuring Italian cuisine. Nearby restaurants include Fibber Magee’s (4-min walk), Jashan (4-min walk) and Tresind (5-min walk).
Does Crowne Plaza Dubai Apartments, an IHG Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Crowne Plaza Dubai Apartments, an IHG Hotel like?
Crowne Plaza Dubai Apartments, an IHG Hotel is in Trade Center, a short 7-minute walk from Emirates Towers Station and 13 minutes' walk from Dubai International Convention and Exhibition Centre.

Overall score and ratings

7.8

Good

8.3/10

Cleanliness

8.4/10

Staff & service

8.1/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

2/10 Poor

Ahmed, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alexander, 1-night trip
Verified Hotels.com guest review

4/10 Fair

EMAD, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very good
Hotel room was good RESTURANT r good and pleasant stay
Mujahid, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Front desk staff took too long to attend, people cut in line and fd staff dont care. Fire alarm went off at 4am one night because of technical issue. Bathroom flush in the half bath didnt flush properly. Housekeeping, sometimes leave 2 towels, 3 towels and somedays 4 towels. There were 4 of us and lots of times we had to get extra towels. We even tipped as much as we could but very disappointed in housekeeping staff. Belal hassan at fd and massmo at breakfast time, as well as most of the valet staff were outstanding!
Shaneef, 10-night family trip
Verified Expedia guest review

8/10 Very good

Henry, 8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel in heart of Dubai.
Room was enough big, kitchen was enough . Very clean . Internet access was good . Staff were friendly especially in reception although in entry nobody help me. Overal was very nice 👌 . Hotel has a pool in front of Dubai future museum that you can make unique photo. Thank hotels.com for special prices. Location is very nice and you can walk in a live street
AmirReza, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

This was my first trip outside the country in years. I found the hotel online and the description was accurate. It met our needs for a "honeymoon."
William, 14-night romance trip
Verified Expedia guest review

8/10 Very good

the people are very nice and approachable, the phone system and the convenience of access to computer is not as easy as it should, they should have a place for customer to access their emails and computer and printers to be able to print. need to have more covered area to cool off in the pool area, specially during the summer time.
Benjamin Tagata, 7-night family trip
Verified Expedia guest review

8/10 Very good

I love our view of the Museum of the future from every room! Amazing!
Mildred, 7-night family trip
Verified Expedia guest review