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1 room, 2 adults

W Chicago - Lakeshore

4.5-star4.5 stars
644 N Lake Shore Dr, Chicago, IL, 60611, United States of America

Luxury hotel with spa, near Navy Pier
  • Free WiFi in lobby
  • Collect nightsYou can collect™ Rewards nights here
From 2,112 reviews

TripAdvisor Traveller Rating

Great location
Fantastic service
Great room
Food is all right

W Chicago - Lakeshore

from €131
  • Wonderful Room, Room, 1 King Bed, City View
  • Spectacular Room, Room, 1 King Bed, Lake View
  • Wonderful Room, Room, 2 Double Beds, City View
  • Spectacular Room, Room, 2 Double Beds, Lake View
  • Fabulous Room, Room, 1 King Bed, Lake View
  • Fabulous Room, Room, 2 Double Beds, Lake View
  • Suite, 1 Bedroom, Lake View (SW-M)

What’s around W Chicago - Lakeshore


  • In Near North Side
  • Navy Pier - 8 min walk
  • Chicago Children's Museum - 8 min walk
  • Chicago Water Tower - 12 min walk
  • Chicago Riverwalk - 12 min walk
  • Water Tower Place - 13 min walk
  • Tribune Tower - 14 min walk
  • John Hancock Center - 14 min walk

Getting around

  • Chicago, IL (MDW-Midway Intl.) - 17 min drive
  • Chicago, IL (PWK-Chicago Executive) - 31 min drive
  • Millennium Station - 22 min walk
  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Museum Campus-11th Street Station - 3 min drive
  • Chicago Station (Red Line) - 16 min walk
  • Grand Station (Red Line) - 16 min walk
  • Chicago Station (Brown Line) - 23 min walk

At a glance

Key facts

Hotel size

  • This hotel has 520 rooms
  • This hotel is arranged over 33 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others


  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)

  • Pets allowed *

  • Up to 40 lbs


  • Free WiFi in public areas

  • WiFi in rooms *



  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Water skiing nearby
  • Fitness facilities
  • Health club
Working away
  • Business center
  • Number of meeting rooms - 18
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Elevator/lift
  • Accessible bathroom
  • Roll-in shower
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Cookware, dishware, and utensils
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Bliss has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.


Current - This restaurant specializes in Italian cuisine and serves breakfast, brunch, and dinner.

The Living Room Bar - This bar serves lunch and dinner. Open daily.

W Chicago - Lakeshore’s small print

Also known as

  • Chicago W
  • W Lakeshore Hotel Chicago
  • w Chicago Lakeshore Hotel Chicago
  • w Hotels Chicago
  • W Chicago Lakeshore Hotel
  • Lakeshore Hotel
  • Lakeshore
  • Chicago W Lakeshore
  • Lakeshore W
  • Lakeshore W Chicago
  • W Chicago
  • W Chicago Lakeshore
  • W Lakeshore
  • W Lakeshore Chicago
  • W Lakeshore Hotel


Debit cards presented at check-in are debited USD 200. Unused funds can take up to 30 days to be released by the guest's financial institution. The property is not responsible for any fees incurred as a result. For more details, please contact the property using the information on the reservation confirmation received after booking.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: USD 200.00 per stay

Pet deposit: USD 100.00 per stay

Optional extras

Valet parking costs USD 68.00 per day with in/out privileges

Buffet breakfast is offered for an extra charge of USD 20 per person (approximately)

Pets are allowed for an extra charge of USD 25 per pet, per night

WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.2 From 1,017 reviews

Very Good 8.0
Great hotel overall.
Really liked this hotel due to the great location (next to Navy Pier) where you can easily access the best parts of the city center, Navy Pier, the beach next to it, etc. An easy walk to Millennium park as well. The rooms were nice, clean, and no issues at all. Service was prompt and courteous. The lake view was fantastic, although the windows could use some washing (spider webs and a bunch of spiders, egg sacks, etc. at the top of the windows somewhat detracted from the view). Only issue really was that the four elevators are very small and cannot accommodate enough people, leading to queues to get in the elevator in the lobby that aren't terrible but not what you expect from a decent hotel. Oh, and we could not get any cell signal (T-mobile), probably because we had east (lake) facing rooms so wifi was necessary. For some reason, we were not charged for it even though it was supposed to only be free for Bonjoy members who booked directly with the hotel. Special bonus does to the overall quietness of the room, which may have been luck but we didn't hear a peep from up, down, or sides any of our three nights there. We'll definitely be back next time we head to Chicago!
Philip, usFamily trip
Good 6.0
Not what was expected and got downgraded
So we booked 2 months in advance for the Spectacular Lakeview room. When we checked in they said it's not guaranteed. It does NOT state that when we made the reservation through They tried to accommodate us with room internet, room credit of $75 and food at 50% off only. However we don't think it was sufficient in the amounts since not getting the room with the view we paid for specifically because that is what we wanted when booking this room at this hotel. We arrived from a 6am flight meaning we were up since 3:30am. Their "blackout" curtains are really since the way they have it set light comes through the top and bottom. Making it uncomfortable when we were trying to take a nap from the flight. They did offer packaging tape to tape up the top folded sheet. Which we attempted to do and did help enough. Just said considering the type of hotel it's supposed to be. And the fiasco of NOT getting the room we booked in advance for and still charging us $48.89. You think they would comp that since the credits were only @ $105 they gave. Instead of comping a meal with the room credit of $75, they just gave a discount which ended up having a balance of $48.89. Contacted about this issue.
usFamily trip
Fair 4.0
Not the W!!!
This hotel use to be a Hoilday inn. And they changed it into a W!!!! The condition of the rooms are terrible! I have stayed in Whotels and this needs a make over
Noble, usBusiness trip
Very Good 8.0
Great location but otherwise sort of lacking
Great location with very nice views of Lake Michigan. The bathroom was in a slight state of disrepair. Parking is super expensive all around the hotel. Multiple occasions of a 10+ minute wait for elevators. Tried the restaurant with hungry kids and waited a good 10 minutes for service in the restaurant at night and just left to head elsewhere.
usFamily trip
Very Good 8.0
Clean, but.....
The hotel was very clean in general. However, there were a few areas that were not so clean: I.e., the partition window between the bedroom and the bathroom and the pool pretty much grossed me out. Other than that, it was a comfortable stay with an ideal location. I would visit again but would steer clear from the old, nasty pool.
Tiffany, usFamily trip

W Chicago - Lakeshore

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