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Amway Grand Plaza, Curio Collection by Hilton, Grand Rapids

4 stars
187 Monroe Ave NwGrand RapidsMI49503United States of America, ‏01 65 69 437
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Excellent4.5 / 5
Location
Great location
Service
Fantastic service
Wellness Area
Great wellness & sports facilities
Value for money
Poor value for money
669See all 669 Hotels.com reviews
From 1,211 reviewsTripAdvisor Traveller Rating

Amway Grand Plaza, Curio Collection by Hilton, Grand Rapids

Hotel Info: 01 65 69 441

from €223
  • Executive Suite, 1 King Bed, Non Smoking (Plaza)
  • Room, 1 King Bed, Non Smoking, River View
  • Grand Suite, Multiple Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking
  • Executive Suite, Tower
  • Luxury Suite, 1 King Bed, Non Smoking (Plaza)
  • Luxury Suite, 1 King Bed, Non Smoking, Tower
  • Junior Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, River View
  • Superior Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, River View
  • Classic Room, 2 Queen Beds, Non Smoking
  • Room, 1 Queen Bed, Non Smoking (Pantlind)
  • Classic Room, 1 King Bed
  • Standard Room
  • Room, 2 Queen Beds, Non Smoking
  • Concierge Level
  • Concierge Room, 1 King Bed
  • Room, 1 King Bed (Concierge floor)
  • Room, 2 Queen Beds (Concierge floor)
  • Room, 2 Queen Beds, Non Smoking, River View
  • Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

At a glance

Key facts

Hotel size

  • This hotel has 682 rooms
  • This hotel is arranged over 27 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Extra people

  • Rollaway beds available, charges may apply*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

  • RV/bus/truck parking

Other information

  • Smoke-free property

Also known as

  • Amway Grand Plaza
  • Amway Grand Plaza Curio Collection Hilton Hotel Grand Rapids
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Policies

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Children under 18 years old are not allowed in the spa without adult supervision.

Parking height restrictions apply.

Optional extras

Self parking costs USD 19 per night with in/out privileges

Valet parking costs USD 29 per night with in/out privileges

Refrigerators are available for USD 15 per stay

Rollaway beds are available for USD 15 per night

Breakfast costs between USD 10 and USD 15 per person (approximately)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Basketball on site
  • Racquetball/squash on site
  • Golfing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Tennis on site
  • Number of spa tubs - 2
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space size (feet) - 47120
  • Conference space size (meters) - 4378
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The Spa and Salon has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Ruths Chris Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

Cygnus27 - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

The Kitchen - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

GP Sports - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

The Kitchen Counter - This restaurant serves breakfast and lunch.

Recreation

On Site

  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Tennis on site
  • Basketball on site
  • Racquetball/squash on site

Nearby

  • Golfing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Amway Grand Plaza, Curio Collection by Hilton, Grand Rapids’s small print

Also known as

  • Amway Grand Plaza
  • Amway Grand Plaza Curio Collection Hilton Hotel Grand Rapids
  • Amway Grand Plaza Curio Collection Hilton Hotel
  • Amway Grand Plaza Curio Collection Hilton Grand Rapids
  • Amway Grand Plaza Curio Collection Hilton
  • Amway Hotel
  • Amway Hotel Grand Plaza
  • Grand Plaza Amway
  • Amway Grand Plaza Rapids
  • Hotel Amway Grand Plaza
  • Amway Grand Plaza Hotel Grand Rapids
  • Amway Grand Plaza Hotel
  • Amway Grand Plaza Grand Rapids

Policies

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Children under 18 years old are not allowed in the spa without adult supervision.

Parking height restrictions apply.

Optional extras

Self parking costs USD 19 per night with in/out privileges

Valet parking costs USD 29 per night with in/out privileges

Refrigerators are available for USD 15 per stay

Rollaway beds are available for USD 15 per night

Breakfast costs between USD 10 and USD 15 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 669 reviews

Amway Grand Plaza, Curio Collection by Hilton, Grand Rapids
Excellent4.0 / 5
Disappointed
This review is only about my most recent stay. We were in town for an event requiring an overnight stay. Hostess recommended the Amway Grand. Arriving just before Midnight, Valet service was great, Lobby service was great and then we entered the room. When turning on the lights we discovered the room was not what we booked and the lamps were filled with cobwebs, not what you would expect from a Top of the Line Hotel like this. Then we discovered the bed was not comfortable at all, too hard along with the pillows. If it was after midnight and we just wanted to fall asleep I would have made an issue of it Looking back at it now I probably should have as neither of us had a good nights sleep. For the price one would expect better but we did not get it. Now as I mentioned this review is based on our most recent stay, we have stayed here before with no issues. I will consider all options when coming to the the area the next time.
1 night romance trip
Amway Grand Plaza, Curio Collection by Hilton, Grand Rapids
Outstanding5.0 / 5
My favorite in GR
My favorite place in Grand Rapids, I go out of my way to stay here.
1 night family trip
Amway Grand Plaza, Curio Collection by Hilton, Grand Rapids
Outstanding5.0 / 5
Amway is always great!
The Amway is always a great place to stay, convenient, amenities, neighborhood, etc.
2 night family trip
Amway Grand Plaza, Curio Collection by Hilton, Grand Rapids
Good3.0 / 5
Room not ready
We got there at 5:15 PM on a Saturday and the check in line was extremely long. It was obvious there were many weddings booked for that night. Got to the front desk and our room wasn't ready (river view room). They said it would be about 10 minutes and they gave us a $20 voucher for the bar while we waited. I checked back a few times and finally an hour and 15 minutes later, the room was ready. I can see if I checked in way early but at that time of day, your room should be ready. Then to wait over an hour vs. the 10 minutes promised was not a great start to the stay. Other than that, very nice place.
1 night romance trip
Amway Grand Plaza, Curio Collection by Hilton, Grand Rapids
Outstanding5.0 / 5
A classic beauty
The Amway Grand is a classic beauty. We stayed in the updated tower on the river side- nice view, comfortable bed, only issue was a few ants in the bathroom. Overall, a great stay!
1 night romance trip

See all reviews

Amway Grand Plaza, Curio Collection by Hilton, Grand Rapids

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