Embassy Suites Hotel Charlotte
3.5-star hotel with indoor pool, near Billy Graham Library
- Free on-the-go breakfast and free parking
- All (64)
- Bar/Dining (10)
- Rooms (26)
- Exterior (5)
- Interior (17)
- Fitness/Leisure (4)
- Other (2)
Hotel Bar
Pool
Suite, 1 King Bed, Non Smoking (Parlor) - Living Area
Premium Suite, 1 King Bed, Accessible, Non Smoking - Guest Room
Suite, Accessible, Non Smoking - Guest Room
Premium Suite, 1 King Bed, Non Smoking (Conference) - Guest Room
Presidential Suite, 2 Bedrooms, Non Smoking - Living Area
King, Premium Suite, 1 King Bed, Non Smoking, Corner - Bathroom
Suite, Accessible, Non Smoking (Roll-in Shower) - Bathroom
Courtyard
Hotel Front
Terrace/Patio
Restaurant
Restaurant
Restaurant
Reception
Lobby Sitting Area
Reception
Fitness Facility
Fitness Facility
Fitness Facility
Meeting Facility
Meeting Facility
Meeting Facility
Room, 2 Queen Beds, Non Smoking - Guest Room
Room, 1 King Bed, Non Smoking - Guest Room
Suite, 1 King Bed, Non Smoking (Parlor) - Guest Room
Room, 2 Queen Beds, Non Smoking - Guest Room
Presidential Suite, 2 Bedrooms, Non Smoking - Guest Room
Premium Suite, 1 King Bed, Accessible, Non Smoking - Bathroom
King, Premium Suite, 1 King Bed, Non Smoking - Bathroom
Hotel Entrance
Hotel Front
Breakfast Area
Restaurant
Restaurant
Business Center
Meeting Facility
Meeting Facility
Suite, 1 King Bed, Non Smoking (Conference) - Guest Room
Premium Suite, 1 King Bed, Non Smoking (Conference) - Living Area
King, Premium Suite, 1 King Bed, Non Smoking - Guest Room
Room, 1 King Bed, Non Smoking - Guest Room
Room, 1 King Bed, Non Smoking - In-Room Amenity
King, Premium Suite, 1 King Bed, Non Smoking - Bathroom
Room, 1 King Bed, Non Smoking - Bathroom
Restaurant
Restaurant
Restaurant
Meeting Facility
Meeting Facility
Meeting Facility
Premium Suite, 1 King Bed, Accessible, Non Smoking - Guest Room
Suite, Accessible, Non Smoking - Guest Room
In-Room Kitchen
Suite, 1 King Bed, Non Smoking (Conference) - Guest Room
Suite, Accessible, Bathtub - Bathroom
Meeting Facility
Meeting Facility
Meeting Facility
Meeting Facility
Hotel Interior
Embassy Suites Hotel Charlotte
Embassy Suites Hotel Charlotte
Hotel Bar[1/64]
Due to COVID-19, this property’s food and beverage options may be limited.
One of the evening desk staff did not follow covid protocol; mask constantly off, towel…
Toilet in room ran all night. Temp control in fridge was broken. Tables in lounge area…
Hotels.com® Rewards
Embassy Suites Hotel Charlotte
from €98- Room, 1 King Bed, Non Smoking
- Room, 1 King Bed, Non Smoking
- Suite, Accessible, Bathtub
- Suite, Accessible, Non Smoking
- Suite, 1 King Bed, Non Smoking (Conference)
- King, Premium Suite, 1 King Bed, Non Smoking
- King, Premium Suite, 1 King Bed, Non Smoking, Corner
- Suite, 1 King Bed, Non Smoking (Parlor)
- Presidential Suite, 2 Bedrooms, Non Smoking
- Suite, Accessible, Non Smoking (Roll-in Shower)
- Suite, Accessible, Bathtub
- Premium Suite, 1 King Bed, Accessible, Non Smoking
- Premium Suite, 1 King Bed, Non Smoking (Conference)
- Room, 2 Queen Beds, Non Smoking
- Premium Suite, 2 Queen Beds, Non Smoking
- Room, 2 Queen Beds, Accessible (Hearing)
At a glance
Key facts
Hotel size
- This hotel has 274 rooms
- This hotel is arranged over 7 floors
Arriving/leaving
- Check-in time 3 PM-midnight
- Check-out time is noon
- Express check-in/out
Restrictions related to your trip
- North Carolina may have travel restrictions in place due to COVID-19.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21
Travelling with others
Children
- Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets not allowed (service animals welcome)
Internet
- WiFi and wired Internet access in public areas*
- WiFi and wired Internet access in rooms*
Transport
Transfers
- Free airport shuttle (available 24 hours)
Parking
- Free onsite self parking
- Wheelchair-accessible parking on site
- Height restrictions apply for onsite parking
Offsite
- Free area shuttle within 3 mi
Payment types at the property
- Cash
Other information
- Smoke-free property
FAQs for Embassy Suites Hotel Charlotte
Does Embassy Suites Hotel Charlotte offer free cancellation for a full refund? Yes, Embassy Suites Hotel Charlotte does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Embassy Suites Hotel Charlotte? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Embassy Suites Hotel Charlotte? Yes, there's free self parking. Is there a pool at Embassy Suites Hotel Charlotte? Yes, there's an indoor pool. Are pets allowed at Embassy Suites Hotel Charlotte? Sorry, pets aren't allowed, but service animals are welcome. What are the check-in and check-out times at Embassy Suites Hotel Charlotte? You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available. Are there restaurants at or near Embassy Suites Hotel Charlotte? Yes, there's an onsite restaurant. Nearby restaurants include IHOP (8-min walk), Azteca Mexican Restaurant (9-min walk), and Carolina Prime Restaurant And Steakhouse (12-min walk). Is airport shuttle service offered by Embassy Suites Hotel Charlotte? Yes, a free airport shuttle is available. What is there to do at Embassy Suites Hotel Charlotte and nearby? Embassy Suites Hotel Charlotte has an indoor pool and a fitness center.
Recent reviews
Very Good 8.4 From 665 reviews
Exceptional
Great Stay
Erica, us1 night trip
Good
Disappointed.
We were not happy with our stay at this hotel. The rooms need TLC and the bathrooms needs new plumbing. We had trouble with the shower and plumbing in our room, they gave us a new room and the shower’s water would not go down until at least 20 minutes after we would shower. I am really disappointed.
Michelle, us4 night family trip
Exceptional
Very professional, friendly staff. Food was very good from their fining area. Clean property and had everything you needed.
Jen, us1 night family trip
Very Good
Good, not great.
Old and run down with an oder. Better than many options in the area but still not great.
Matt, us1 night trip
Exceptional
Everything was good!!!! Even during COVID , the property was close to airport, 10 minutes from downtown.
Kenneth, us5 night family trip
Fair
Worried
no seal on the door to the room .So was it cleaned ?
Eugene, us1 night family trip
Very Good
They could have done a better job with breakfast. Friday they had a hot meal. Why couldn’t they do that for Saturday?
Darlene, us2 night trip
Good
Definitely a hood spot...very noisy. Front staff was friendly and professional. Check- in was easy and fast. Room was clean and has everything we need. Having a family with 3 kids...I wouldn't book here again.
Kim, us1 night family trip
Fair
the over all look of the hotel was clean however the room I was in wasn't the floor had dirt on it , the table had not been wipe and the bathroom was dirty. (there was LOTS of hair in and around the tube)
Thornhill, us1 night family trip
Good
Toilet seat was raggedy as well as the elevator. The amenities were great. A lot of the lobby was shut down due to COVID... Bar was closed and grab n go breakfast served.. The price should reflect the lack of full service.
us3 night romance trip
