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Hotel Hacienda Izamal

Photo gallery for Hotel Hacienda Izamal

Front of property
Outdoor pool
Outdoor pool
Outdoor pool
Standard Duplex, 2 Double Beds, Accessible, Courtyard View | Iron/ironing board, free WiFi, bed sheets

Overview of Hotel Hacienda Izamal

Hotel Hacienda Izamal

3.0 star property
3-star Izamal hotel with outdoor pool

8.8/10 Fabulous

34 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
284 Calle 38 Centro, Izamal, YUC, 97540
Main amenities
  • 24-hour front desk
  • Air conditioning
  • Airport shuttle
  • Daily housekeeping
  • Garden
  • Luggage storage
  • Outdoor pool
  • Tour/ticket assistance
For families
  • Children stay free
  • Daily housekeeping
  • Free self-parking
  • Garden
  • Private bathroom
  • Television

Room options

About this area

Getting around

  • Airport shuttle (surcharge)


  • Restaurante Kinich - 9 min walk
  • Café Restaurante los Arcos - 14 min walk
  • Restaurante Zamna Izamal - 12 min walk
  • Restaurant Muul - 14 min walk
  • Restaurante el Toro - 11 min walk

About this property

Hotel Hacienda Izamal

Hotel Hacienda Izamal offers an airport shuttle (available 24 hours) for MXN 800 per vehicle one-way. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms


  • Check-in time from 3:00 PM until 7:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking


  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Travelling with children

  • Children stay for free (see details)


  • 24-hour front desk
  • Luggage storage
  • Tour/ticket assistance


  • An outdoor pool
  • Garden


  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)


  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 800 per vehicle (one-way)

Children & extra beds

  • Airport shuttle service for children costs MXN 800

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.


This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
<p>This property does not have lifts.</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Hotel Hacienda Izamal Hotel
Hotel Hacienda Izamal Izamal
Hotel Hacienda Izamal Hotel Izamal

Frequently asked questions

Does Hotel Hacienda Izamal offer free cancellation for a full refund?
Yes, Hotel Hacienda Izamal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Hacienda Izamal?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Hacienda Izamal?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Hotel Hacienda Izamal?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Hacienda Izamal?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Hacienda Izamal?
Yes, an airport shuttle is available. The charge is MXN 800 per vehicle one-way.
What are the check-in and check-out times at Hotel Hacienda Izamal?
You can check in from 3:00 PM - 7:00 PM. Check-out time is 1:00 PM.
What is there to do at Hotel Hacienda Izamal and nearby?
Hotel Hacienda Izamal has an outdoor pool and a garden.
What's the area around Hotel Hacienda Izamal like?
Hotel Hacienda Izamal is a short 12-minute walk from Itzamna Park and 11 minutes' walk from Kinich Kak Moo Ruins.







Staff & service




Property conditions & facilities




8/10 Very good

Rohn, 1-night trip
Verified guest review

10/10 Exceptional

Facility was quiet and clean. Television cable didn't seem to be working.
Louise, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very Nice Quiet Hotel
Thomas, 2-night trip
Verified guest review

10/10 Exceptional

Pleasant Stay in Izamal
We had a short and pleasant stay at Hotel Hacienda Izamal. It's location provides a nice walk to the center of the town and the convent, and one can explore the remains of the ancient Mayan pyramid along the way, as well as a few excellent restaurants. The hotel itself is clean, nice, and modern, with the manager always available for any necessities. Overall and wonderful value for the location, service, and accommodations.
Hotel Hacienda Izamal Lobby Building
Rene, 1-night trip
Verified guest review

10/10 Exceptional

Great stay at a great price
The front desk staff, Jose, was very attentive and full of information. We had a very spacious room overlooking the good sized pool. We chose one of the larger room but I think that they'd all be well sized and comfortable. Great shower. Coffee available 24hr/day and a nice little restaurant, although we didn't eat there. A short walk to Kinich and into town....a bit longer. Nice quiet street. Perfect for a 2,3 break.
Marjorie, 2-night trip
Verified guest review

10/10 Exceptional

Isla folks
A delightful hotel, quiet and clean. Large room, huge bath!
Lee, 1-night trip with friends
Verified guest review

4/10 Fair

Hotel bonito, mala administración
No respetaron mi reservación, aunque si aparecía en la computadora, pero me informaron que sobrevenido la habitación y que fuera a buscar otro hotel, les mostré mi inconformidad y finalmente me hicieron el favor de darme una habitación aunque de menor categoría y sin refrigerador, requisito para hospedarme en este hotel, ya que soy diabético y lo necesito para guardar mi insulina, finalmente
Leonardo, 1-night trip
Verified guest review

10/10 Exceptional

El hotel esta muy bonito, conforme a lo señalado en las fotos. Tiene estacionamiento , las habitaciones son sencillas, pero limpias, con baño amplio así como un cuarto muy amplio, todo con vista a la alberca y al jardín. La alberca está bien para el calor que hace. Así que lo recomiendo ampliamente. Eso si, está como a 10 minutos caminando del centro, pero esta fácil llegar e Izamala es muy seguro. por supuesto que volveré a ese maravilloso hotel.
Carlos Emiliano, 1-night trip
Verified guest review

10/10 Exceptional

bel hôtel au calme
Très joli hôtel, très bien entretenu avec une piscine et un joli jardin. Calme. Très agréable. Tout le confort dans la chambre. Accueil très sympathique. A 10 mn à pied du centre. Bon petit déjeuner servi par personnel à notre écoute. Je le recommande fortement.
Marc, 1-night trip
Verified guest review

2/10 Poor

de manera sorpresiva me cancelaron y ademas justificaron que la plataforma expedia canceló la reservación
Melissa, 1-night trip with friends
Verified Expedia guest review