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Mercure Bristol Grand Hotel

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In-room safe, desk, iron/ironing board, free WiFi
Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi
Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi
Standard Twin Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Mercure Bristol Grand Hotel

UNESCO Sustainable Travel Pledge

Mercure Bristol Grand Hotel

4.0 star property
4-star hotel in Bristol City Centre with restaurant and bar/lounge

7.6/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
  • Bar
Map
Broad Street, Bristol, England, BS1 2EL
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Business centre
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
For families
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift

Room options

About this area

What's nearby

  • In Bristol City Centre
  • Cabot Circus Shopping Centre - 4 min drive
  • Bristol Hippodrome Theatre - 5 min drive
  • University of Bristol - 7 min drive
  • Cotswolds - 34 min drive
  • Roman Baths - 23 min drive
  • The Mall at Cribbs Causeway - 25 min drive
  • Thermae Bath Spa - 42 min drive

Getting around

  • Bristol International Airport (BRS) - 26 min drive
  • Bristol Temple Meads Station - 15 min walk
  • Bristol (TPB-Bristol Temple Meads Train Station) - 15 min walk
  • Bristol Montpelier Station - 21 min walk

Restaurants

  • Roll for the Soul - 2 min walk
  • The Ox - 2 min walk
  • Commercial Rooms - 2 min walk
  • Small St. Espresso - 2 min walk
  • Caffe Vero - 3 min walk

About this property

Mercure Bristol Grand Hotel

Mercure Bristol Grand Hotel is a great choice for a stay in Bristol. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

Bulgarian, English, French, German, Italian, Polish, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 182 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 15.00 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Grab bar in bath
  • Bathroom emergency pull cord
  • Accessible bath

Languages

  • Bulgarian
  • English
  • French
  • German
  • Italian
  • Polish
  • Russian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of GBP 15.00 per person (approximately)

Parking

  • Self-parking costs GBP 15.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Mercure Bristol Grand Hotel Opening November 2015
Mercure Grand Hotel Opening November 2015
Mercure Bristol Grand Opening November 2015
Mercure Grand Opening November 2015
Mercure Bristol Grand Hotel Newly Refurbished
Mercure Bristol Grand
The Grand, Bristol Hotel Bristol
Thistle Hotel Bristol
Mercure Bristol Grand Hotel (Opening November 2015)
Mercure Grand Hotel Newly Refurbished
Mercure Bristol Grand Newly Refurbished
Mercure Grand Newly Refurbished
Mercure Bristol Hotel Bristol
Mercure Bristol Grand Hotel Hotel
Mercure Bristol Grand Hotel Bristol
Mercure Bristol Grand Hotel Hotel Bristol

Frequently asked questions

Does Mercure Bristol Grand Hotel offer free cancellation for a full refund?
Yes, Mercure Bristol Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Bristol Grand Hotel?
As of 9 December 2022, prices found for a 1-night stay for 2 adults at Mercure Bristol Grand Hotel on 27 December 2022 start from €76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Bristol Grand Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Bristol Grand Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Bristol Grand Hotel?
Yes. Self-parking costs GBP 15.00 per night.
What are the check-in and check-out times at Mercure Bristol Grand Hotel?
You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
Are there restaurants at or near Mercure Bristol Grand Hotel?
Yes, Keepers Kitchen & Bar offers British cuisine. Nearby restaurants include BrewDog (3-min walk), Playground Coffee Shop (3-min walk) and Cafe Amore (3-min walk).
What's the area around Mercure Bristol Grand Hotel like?
Mercure Bristol Grand Hotel is in Bristol City Centre, a short 6-minute walk from Bristol Hippodrome Theatre and 7 minutes' walk from University of Bristol. The local area is considered central, as well as being good for shopping.

Overall score and ratings

7.6

Good

7.9/10

Cleanliness

8.1/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.3/10

Eco-friendliness

8/10 Very good

The Reception staff were lovely. The standard of the room was disappointing. I booked a twin room. The beds were next to each other with no space between. Condition of paintwork was very chipped, marked and dirty. The cleanliness of the room was good however but the condition of the walls let it down.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Frank, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Had an excellent experience
Nicola S, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

My stay was very comfortable, the hospitality was excellent and breakfast was good.
Ashima, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Jeremy, 1-night trip
Verified Hotels.com guest review

6/10 Good

very thin walls so could hear EVERYTHING from the nextdoor rooms including coughing, conversations and shouting
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was nice very clean and very quiet to sleep
Yusuf, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Wouldn't book again
Directions given by hotel were not good, tried to phone them on numerous occasions after driving round for over an hr, was no answer. Ending up parking and walking to hotel, complained to hotel about no-one answering phone and just got told they were busy with an I don't care attitude.
Richard, 1-night trip
Verified Hotels.com guest review