Golden Lakes Hotel
4-star hotel with spa, near Lac de l'Eau d'Heure
VIP Access
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Golden Lakes Hotel
Photo gallery for Golden Lakes Hotel
Overview of Golden Lakes Hotel
8.8
Fabulous
Property highlights
- Pet-friendly
- Pool
- Free parking
- Air conditioning
- Spa
- Laundry facilities
Route de la Plate Taille, 51, Froidchapelle, Wallonia, 6440
Main amenities
- Daily housekeeping
- Restaurants
- Full-service spa
- Indoor pool
- Breakfast available
- Fitness centre
- Sauna
- Steam room
- Spa tub
- Babysitting
- 7 meeting rooms
- Terrace
For families
- Free cots/infant beds
- Babysitting (surcharge)
- Connecting/adjoining rooms available
- Private bathroom
- Television
- Garden
Room options
View all photos for Comfort Studio, Kitchenette, Lake View (with Sofabed)
Comfort Studio, Kitchenette, Lake View (with Sofabed)
View all photos for Family Studio, Kitchenette, Garden View (with Sofabed)
Family Studio, Kitchenette, Garden View (with Sofabed)
View all photos for Standard Room, 2 Single Beds, Garden View
Standard Room, 2 Single Beds, Garden View
View all photos for Standard Room, 2 Single Beds, Lake View
Standard Room, 2 Single Beds, Lake View
View all photos for Standard Room, Terrace, Garden View
Standard Room, Terrace, Garden View
View all photos for Superior Apartment, Kitchenette, Lake View (with Sofabed)
Superior Apartment, Kitchenette, Lake View (with Sofabed)
View all photos for Standard Room, Terrace, Lake View
Standard Room, Terrace, Lake View
View all photos for Comfort Studio, Kitchenette, Garden View (with Sofabed)
Comfort Studio, Kitchenette, Garden View (with Sofabed)
View all photos for Superior Studio, Terrace, Lake View (VIP Studio)
Superior Studio, Terrace, Lake View (VIP Studio)
View all photos for Premium Studio, Terrace, Lake View (Studio)
Premium Studio, Terrace, Lake View (Studio)
About this area
Getting around
Restaurants
- Le Relais De Cerfontaine - 6 min drive
- La Brasserie des Lacs - 5 min walk
- Iwago 66 - 11 min walk
- Pizza Landal Village - 11 min walk
- 7Wood - 6 min drive
About this property
Golden Lakes Hotel
Languages
Dutch, English, French, Portuguese
Sustainability
Sustainability practices
Garden
Bicycle rentals
This information is provided by our partners.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
At a glance
Hotel size
- 79 rooms
Arriving/Leaving
- Check-in time from 3:00 PM until 10:00 PM
- Express check-out available
- Minimum check-in age – 18
- Check-out time is 11:00 AM
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
- Minimum Spring Break check-in age is 18
Children
- Babysitting*
- Supervised childcare*
Pets
- Pets allowed*
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free on-site self-parking
Other information
- Smoke-free property
Property amenities
Food and drink
- Continental breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
- Restaurant
- Barbecue grills
Travelling with children
- Supervised childcare (surcharge)
- Children's menu
What to do
- Hiking/biking trails nearby
- Kayaking nearby
- Scuba-diving nearby
Working away
- 7 meeting rooms
- Computer station
- Conference space (6458 square feet)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Laundry facilities
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Bike hire
- Pool loungers
Facilities
- Built in 2018
- Safe-deposit box at front desk
- Garden
- Picnic area
- Terrace
- Fitness centre
- An indoor pool
- Full-service spa
- Hot tub
- Sauna
- Massage/treatment rooms
- Steam room
- Reception hall
Accessibility
- Lift
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Wheelchair-accessible registration desk
- Area rugs in room
- Tile flooring in room
Room amenities
Be entertained
- 40-inch Smart TV
- Satellite TV channels
Home comfort
- Air conditioning
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Premium bedding
- Pillow-top mattress
- Free cot/infant bed
Freshen up
- Private bathroom
- Bath or shower
- Rainfall shower heads
- Designer toiletries
- Hairdryer
- Towels
- Toilet paper
Stay connected
- Office
- Free WiFi
- Free local calls
- Desk chair
Food and drink
- Mini fridge
- Free bottled water
More
- Daily housekeeping
- Connecting/adjoining rooms available
- Access via exterior corridors
Special features
Spa
The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open selected days. Guests under 13 years old are not allowed in the spa.
Dining
La Brasserie des Lacs – Overlooking the ocean and garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Awards and affiliations
Eco-certified property
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- A tax is imposed by the city: EUR 1.00 per person, per night
Optional extras
- Continental breakfast is offered for an extra charge of approximately EUR 21 for adults and EUR 10.5 for children
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- Supervised childcare is available for an extra charge
- Babysitting is available for an extra charge
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of EUR 15 per pet, per night
Pool, spa, & gym (if applicable)
- The fitness facility is accessible for EUR 22.5 per person
- Guests under 13 years old are not allowed in the spa
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.
Contactless check-out is available.
Enhanced food service safety measures are in place.
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
The listed facilities fee is charged per hour to access the spa.
Also known as
Golden Lakes Hotel Hotel
Golden Lakes Hotel Froidchapelle
Best Western Plus Golden Lakes Hotel
Golden Lakes Hotel Hotel Froidchapelle
Frequently asked questions
Reviews
8.8