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Grand Hyatt Melbourne

Photo gallery for Grand Hyatt Melbourne

Exterior
Indoor pool, pool loungers
Indoor pool, pool loungers
Indoor pool, pool loungers
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Overview of Grand Hyatt Melbourne

Grand Hyatt Melbourne

5.0 star property
Luxury hotel with spa, near Collins Street

8.8/10 Fabulous

1,003 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
123 Collins Street, Melbourne, VIC, 3000

Guests rated this location 9.7/10 - Exceptional

Main amenities
  • 24-hour fitness centre
  • Breakfast available
  • Daily housekeeping
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Restaurants and bar/lounge
  • Room service
  • Sauna
  • Spa tub
  • Steam room
  • Valet parking
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Fridge
  • In-room childcare (surcharge)
  • Private bathroom

Room options

About this area

What's nearby

  • In Melbourne Central Business District
  • Collins Street - 1 min walk
  • Melbourne Central - 10 min walk
  • Queen Victoria Market - 21 min walk
  • Melbourne Cricket Ground - 21 min walk
  • Melbourne Convention and Exhibition Centre - 22 min walk
  • Crown Casino - 22 min walk
  • Bourke Street Mall - 1 min drive
  • Princess Theatre - 1 min drive
  • Rod Laver Arena - 2 min drive
  • SEA LIFE Melbourne - 5 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 27 min drive
  • Melbourne Airport (MEL) - 31 min drive
  • Melbourne, VIC (AVV-Avalon) - 50 min drive
  • Flinders Street Station - 8 min walk
  • Showgrounds Station - 8 min drive
  • Spencer Street Station - 21 min walk
  • Parliament Station - 8 min walk
  • Melbourne Central Station - 13 min walk
  • Jolimont Station - 17 min walk

Restaurants

  • Chin Chin - 2 min walk
  • Collins Kitchen - 1 min walk
  • Grand Hyatt Club Lounge - 1 min walk
  • Il Solito Posto - 1 min walk
  • Dessous - 1 min walk

About this property

Grand Hyatt Melbourne

Grand Hyatt Melbourne puts you 0.1 mi (0.1 km) from Collins Street and 0.5 mi (0.8 km) from Melbourne Central. Guests can visit the spa to indulge in deep-tissue massages, facials or body treatments, and international cuisine is served at Collins Kitchen, which is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a 24-hour fitness centre are other highlights at this luxurious hotel. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: Parliament Station is 8 minutes and Melbourne Central Station is 13 minutes.

Languages

Chinese (Mandarin), Dutch, English, French, German, Hindi, Italian, Korean, Russian, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 550 rooms
  • Arranged over 33 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site valet parking (AUD 90 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (late night)

Travelling with children

  • Childcare in room (surcharge)
  • Children stay for free (see details)
  • Children's games
  • Children's menu

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Shopping
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scooter/moped hire nearby
  • Fishing nearby

Working away

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (9688 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Hair salon
  • Limo or town car service
  • Luggage storage
  • Multilingual staff
  • On-site car hire
  • Pool loungers
  • Porter/bellhop
  • Tour/ticket assistance
  • Umbrellas
  • Wedding services

Facilities

  • 1 building/tower
  • 24-hour fitness centre
  • An indoor pool
  • Built in 1986
  • Fireplace in reception
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Outdoor tennis court
  • Safe-deposit box at front desk
  • Sauna
  • Steam room

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Lift
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Languages

  • Chinese (Mandarin)
  • Dutch
  • English
  • French
  • German
  • Hindi
  • Italian
  • Korean
  • Russian
  • Spanish
  • Vietnamese

Room amenities

Be entertained

  • 32-inch LCD TV
  • Films for purchase
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board
  • Minibar

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water
  • Fridge

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe

Special features

Spa

City Club has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Collins Kitchen – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Ru-Co Bar – This cocktail bar only serves light fare. Happy hour is offered. Open selected days.
Lobby Lounge & Bistro Bar – On-site bistro. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately AUD 47 to 50 for adults and AUD 23.5 to 25 for children
  • Credit card charges are subject to an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AUD 80 per day

Parking

  • Valet parking costs AUD 90 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Grand Hyatt Melbourne Hotel
Grand Hyatt Melbourne
Grand Hyatt
Melbourne Grand Hyatt
Melbourne Hyatt
Hyatt Melbourne
Grand Hyatt Melbourne Hotel Melbourne
Grand Hyatt Melbourne Hotel
Grand Hyatt Melbourne Melbourne
Grand Hyatt Melbourne Hotel Melbourne

Frequently asked questions

Does Grand Hyatt Melbourne offer free cancellation for a full refund?
Yes, Grand Hyatt Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Hyatt Melbourne?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Hyatt Melbourne?
Yes, there's an indoor pool.
Are pets allowed at Grand Hyatt Melbourne?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Hyatt Melbourne?
Yes. Valet parking costs AUD 90 per night. Electric car charging is available.
What are the check-in and check-out times at Grand Hyatt Melbourne?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an on-site casino at Grand Hyatt Melbourne?
No, this hotel doesn't have a casino, but Crown Casino (8-min drive) is nearby.
What is there to do at Grand Hyatt Melbourne and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes aerobics , basketball and pilates. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grand Hyatt Melbourne also has an indoor pool and a 24-hour fitness centre, as well as a sauna.
Are there restaurants at or near Grand Hyatt Melbourne?
Yes, Collins Kitchen offers international cuisine.
Does Grand Hyatt Melbourne have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Grand Hyatt Melbourne like?
Grand Hyatt Melbourne is in Melbourne Central Business District, a short 8-minute walk from Parliament Station and 7 minutes' walk from Her Majesty's Theatre. Travellers love the hotel's prime location.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

8.7/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Claudine, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Colin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 2-night trip
Verified Hotels.com guest review

6/10 Good

Nicholas, 3-night trip
Verified Hotels.com guest review

6/10 Good

The Grand Hyatt is perfect for visiting the city. The biggest drawback was the slick floors of the bathroom and shower.
Ingrid, 5-night trip
Verified Hotels.com guest review

6/10 Good

KIM, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Andrew, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Roger, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jean-Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Spacious and comfortable
Spacious and comfortable rooms with decent sized bathroom. Great facilities and restaurant. Quieter part of the city.
1-night trip
Verified Hotels.com guest review