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Pestana Plaza Mayor Madrid

Photo gallery for Pestana Plaza Mayor Madrid

Front of property
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Premium Room (Plaza Mayor) | Minibar, in-room safe, desk, laptop workspace
Loft | Minibar, in-room safe, desk, laptop workspace

Overview of Pestana Plaza Mayor Madrid

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Pestana Plaza Mayor Madrid

4.0 star property
4-star hotel with spa, near Plaza Mayor

9.4/10 Exceptional

542 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is €193
Price available on 09/01/2023
Map
Calle Imperial, 8, Madrid, 28012
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Seasonal outdoor pool
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Library
For families
  • Free cots/infant beds
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains

Room options

About this area

What's nearby

  • In Madrid Centro
  • Plaza Mayor - 4 min walk
  • Puerta del Sol - 4 min walk
  • Gran Via Street - 9 min walk
  • Royal Palace of Madrid - 10 min walk
  • Prado Museum - 19 min walk
  • El Retiro Park - 21 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 12 min drive
  • Puerta de Alcala - 4 min drive
  • Casa de Campo - 12 min drive
  • WiZink Center - 6 min drive

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 33 min drive
  • Madrid (XOC-Atocha Train Station) - 21 min walk
  • Atocha Cercanías Station - 23 min walk
  • Madrid Atocha Station - 23 min walk
  • Tirso de Molina Station - 5 min walk
  • Sol Station - 5 min walk
  • La Latina Station - 6 min walk

Restaurants

  • La Fojetta - 2 min walk
  • La Capilla de la Bolsa - 2 min walk
  • TragaTapas - 3 min walk
  • Las Cuevas de Luis Candelas - 3 min walk
  • Cafetería Magerit - 3 min walk

About this property

Pestana Plaza Mayor Madrid

Pestana Plaza Mayor Madrid offers a fantastic location, putting you a short five-minute walk from Plaza Mayor and Puerta del Sol. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or reflexology, and Terraza Plaza Mayor serves lunch and dinner. Other highlights at this upmarket hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers say great things about the helpful staff and central location. Public transportation is only a short walk: Tirso de Molina Station is 5 minutes and Sol Station is 5 minutes.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Safety measures

Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 87 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 per room)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking
  • Off-site parking within 525 ft (EUR 29 per day); discounts available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
  • Communal living room
  • Fitness centre
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool access ramp on site

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 49-inch Smart TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Dressing gowns

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Terraza Plaza Mayor – This restaurant serves lunch and dinner.
Café de la Plaza – Pátio – This café specialises in regional cuisine and only serves light fare. Open selected days.
Bar – On-site cocktail bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: EUR 150 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 21 for adults and EUR 15 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from December 12 2022 to December 16 2022 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from 1 October to 15 May:
  • One of the swimming pools

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet, per stay

Parking

  • Parking is available nearby and costs EUR 29 per day (525 ft away; open 24 hours)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 11:00 PM
  • The seasonal pool is open from June to September
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Temperature checks are available to guests and guests are provided with hand sanitiser.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid Hotel Madrid

Frequently asked questions

Does Pestana Plaza Mayor Madrid offer free cancellation for a full refund?
Yes, Pestana Plaza Mayor Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Pestana Plaza Mayor Madrid?
As of 9 December 2022, prices found for a 1-night stay for 2 adults at Pestana Plaza Mayor Madrid on 9 January 2023 start from €193, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Pestana Plaza Mayor Madrid?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Pestana Plaza Mayor Madrid?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 9:00 AM to 11:00 PM. The swimming pool will be unavailable from December 12 2022 to December 16 2022 (dates subject to change).
Are pets allowed at Pestana Plaza Mayor Madrid?
Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of EUR 50 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Pestana Plaza Mayor Madrid?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Pestana Plaza Mayor Madrid?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Pestana Plaza Mayor Madrid?
No, this hotel doesn't have a casino, but Casino de Madrid (9-min walk) is nearby.
What is there to do at Pestana Plaza Mayor Madrid and nearby?
Pestana Plaza Mayor Madrid has a spa and an indoor pool, as well as a fitness centre.
Are there restaurants at or near Pestana Plaza Mayor Madrid?
Yes, Terraza Plaza Mayor offers regional cuisine. Nearby restaurants include Mesón del Champiñón (3-min walk), Mesón Rincón de la Cava (3-min walk) and Casa Rúa (3-min walk).
What's the area around Pestana Plaza Mayor Madrid like?
Pestana Plaza Mayor Madrid is in Madrid Centro, a short 5-minute walk from Tirso de Molina Station and 4 minutes' walk from Plaza Mayor. Our travellers say that the local area is very central.

Overall score and ratings

9.4

Exceptional

9.7/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.5/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

Awesome suite!
We really had a fantastic stay at Pestana Plaza Mayor. We were lucky to have stayed in a suite. It was luxurious and amazing. Our only complaint was that the old building really blocks internet/ wifi. But on vacation, that is a pretty minor issue.
Robin, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Michael, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel was amazing, location was perfect, loved the pool and rooms were very clean and comfortable. Will be our hotel stay on next visit
james, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carl, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Taylor, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

City getaway
As a group of 4 friends we thoroughly enjoyed our stay. Fantastic central location from which it was easy to explore Madrid on foot. Rooms surprisingly quiet given central location. Beds very comfortable. Great service with very friendly helpful staff. Would definitely recommend.
Karen, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel in Plaza Mayor
Very good hotel in heart of Madrid.
Richard, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

What a beautiful hotel - amazing location on Plaza Mayor, the rooms overlooking the Plaza have a fantastic view. The indoor and rooftop pools are both really special.
Mark, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Quiet, comfortable beautiful hotel right off Plaza Mayor. Loved it! Staff incredibly friendly.
Mary, 1-night romance trip
Verified Expedia guest review