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All properties in Columbus, Ohio, United States of America
1 room, 2 adults

Holiday Inn Columbus Downtown Capitol Square

3-star3 stars
175 East Town St, Columbus, OH, 43215, United States of America

3-star hotel with indoor pool, near Columbus Commons
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Very Good8.0
Location
Great location
Service
Fantastic service
WiFi
Good internet service
Wellness
Wellness & sports facilities could be improved
373See all 373 Hotels.com reviews
From 383 reviews

TripAdvisor Traveller Rating

Holiday Inn Columbus Downtown Capitol Square

from €99
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 Double Bed, Non Smoking
  • Standard Room
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking

What’s around Holiday Inn Columbus Downtown Capitol Square

Top spots nearby

Recommended by this property

  • Columbus Commons (3-minute walk)
  • Ohio Theatre (3-minute walk)
  • Ohio Statehouse (5-minute walk)
  • Greater Columbus Convention Center (15-minute walk)

Getting around

  • Columbus, OH (CMH-John Glenn Columbus Intl.) - 10 min drive
  • Free airport shuttle
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 240 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
Airport shuttle service is available on request during limited hours. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free airport shuttle (available on request)

Parking

  • Self parking (limited) *

Offsite

  • Free area shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Meeting rooms
  • Conference space size (feet) - 6000
  • Conference space size (meters) - 557
  • Computer station
Services
  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Burger Theory - This bar specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered.

Holiday Inn Columbus Downtown Capitol Square’s small print

Also known as

  • Holiday Inn Capital Hotel Columbus Downtown Square
  • Holiday Inn Columbus Downtown Capital Square Hotel
  • Holiday Inn Capital Square Hotel
  • Holiday Inn Capital Square
  • Holiday Inn Columbus Downtown Capital Square Ohio
  • Holiday Inn Columbus Downtown Capital Square Hotel Columbus
  • Columbus Holiday Inn

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs USD 12 per day with in/out privileges

Breakfast costs between USD 5.99 and USD 25.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.0 From 373 reviews

Good 6.0
The pool area and outdoor lounge area were nice and I liked the hotel restaurant/bar. The location was convenient and I liked the surrounding area. However, the cleanliness and service was terrible. One day, two of our towels came back dirty -- it looked like someone else's makeup was on them so they looked used/inadequately washed. Another day, the hotel staff lazily just made our bed instead of changing the sheets. I did not like that at all.
usBusiness trip
Very Good 8.0
Hotel stay
I stayed 12 nights in a row for business. I ate at the restaurant in the hotel but was a little put off by the menu only having hamburgers to eat. The cheesesteak was not a cheesesteak but a burger that was not good. I sent it back. My best props goes to the front desk gentleman name Zack. He was very helpful throughout my time there. He found restaurants to eat and pick up on all my requests and took care of them. Thanks Zack for making my trip bearable.
Jimmy, usBusiness trip
Very Good 8.0
Downtown value
Close to stadium easy
Jayson, usRomance trip
Poor 2.0
VERY POOR CUSTOMER SERVICE
I have contacted the hotel 3 times and spoke with housekeeping. I believe I left my navy blue top, it fell off the hanger and on the floor of the closet. I was told numerous times they would look and call me back, but I have NOT heard ANYTHING! This is extremely poor customer service. I will think twice about staying in a Holiday Inn in the future. Also I believe I will not receive a respond to this survey!
bob, usFamily trip
Fair 4.0
Disapointing weekend get away
Upon arrival check was fast and courteous. That is when fast stopped, out of three elevators only one was in operation. Unit #1 was out of service and unit #3 was dedicated for service only which left one elevator to service 12 floors of guests. Later it was said that they hotel people told the guests to go ahead and use the service elevator. I arrived on the 8th floor to find the pop machine out of service but the ice machine did work. Entered the room and it appeared nice, clean until I walked in the bathroom and there was a dirty wash clothe on the edge of the tub and then the next morning I opened the Krupp's coffee maker to find the previous guests coffee choice still in it. The hallways were very warm. The bed was very comfortable but have been wondering how clean it was now after the Krupp's coffee and dirt wash cloth issues. It is very dough full I will be staying at this hotel again.
Rick, us2 night romance trip

Holiday Inn Columbus Downtown Capitol Square

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