Hotel Cruz del Vado

Photo gallery for Hotel Cruz del Vado

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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Hotel Cruz del Vado

Hotel Cruz del Vado

3.5 star property
3.5-star hotel in Cuenca with restaurant and bar/lounge

10.0/10 Exceptional

12 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Refrigerator
The price is €165
Price available on 03/08/2022
Map
La Condamine y Tarqui, Cuenca
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • 24-hour room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
For families
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Calderon Park - 9 min drive
  • El Cajas National Park - 32 min drive

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 13 min drive
  • Airport shuttle (surcharge)

About this property

Hotel Cruz del Vado

Hotel Cruz del Vado is only 2 mi (3.2 km) from the airport and offers a shuttle (available 24 hours) for USD 20 per room one-way. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. A rooftop terrace, a snack bar/deli and a terrace are other highlights.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking nearby (USD 10 per day; booking required)

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Close-captioned TV
  • Grab bar in shower
  • Doorbell and phone notifications
  • Well-lit path to entrance

Languages spoken

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per room (one-way)
  • Early check-in can be arranged for an extra charge of USD 40 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 70 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Airport shuttle service for children costs USD 0

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Parking is available nearby and costs USD 10 per day (984 ft away; open 24 hours)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Cruz del Vado Hotel
Hotel Cruz del Vado Cuenca
Hotel Cruz del Vado Hotel Cuenca

Frequently asked questions

Overall score and ratings

10.0

Exceptional

10.0/10

Cleanliness

10.0/10

Staff & service

10.0/10

Amenities

10.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Exceptional

Loved this property. They kept the look of Quenca authentic and the service was top notch. We arrived a bit early and they were able to accommodate, which was a relief. Great views of the city. The chocolate lava cake was out of this world!
Justin, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great hotel for couple getaway
Beautiful hotel. Great location. Amazingly friendly staff. Must book luxury room with city view.
Roberto, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful, clean hotel and excellent service. The restaurant has an amazing view, unfortunately the service is a bit slow in the restaurant, the food was delicious.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

A gem of a hotel in a gem of a city
We had a lovely time in Cuenca, and part of the reason for that was our choice of the Cruz del Vado Hotel. The hotel belongs to an Ecuadorian chain (Art Hotels) that we used twice during our trip: in Cuenca and in Ottavalo, and both times we enjoyed the same spirit, thanks to a dedicated staff loving and knowing well their cities. In Cuenca we extend a special thank you to Gustavo and Christina for their great advice and warm welcome. All in all Cuenca has been our favorite stop in Ecuador. A side note: the hotels.com address if you use the Directions button is wrong. Make sure to call or message the hotel and they will help you arrive.
Muriel M, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is a gem in the middle of the city in front of a river a few steps of a Main Street with restaurants and shopping stores. Safe location, excellent service.
Jacqueline, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff, excellent breakfast and clean room.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Lindo, acogedor con deseos de regresar!!
ANTONIO, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excelente hotel, todo nuevo. Muy cerca de calle turistica
Joseph, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

ALEJANDRO, 1-night trip
Verified Expedia guest review

10/10 Exceptional

PATRICIA, 2-night trip
Verified Hotels.com guest review