Empress Premier Hotel

Photo gallery for Empress Premier Hotel

Primary image
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Minibar, in-room safe, individually decorated, individually furnished

Overview of Empress Premier Hotel

VIP Access
UNESCO Sustainable Travel Pledge

Empress Premier Hotel

5.0 star property
Luxury hotel with 1 outdoor pools, connected to the convention centre, near Art in Paradise

9.8/10 Exceptional

97 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
199/42 Changklan Road, Charoen Prathet Soi 12, Amphur Muang, Chiang Mai, Chiang Mai, 50100
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Pool bar
  • 24-hour room service
  • Spa services
For families
  • Free cots/infant beds
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Separate bath and shower
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Chang Khlan
  • Chiang Mai Night Bazaar - 15 min walk
  • Tha Phae Gate - 28 min walk
  • Riverside - 1 min drive
  • Art in Paradise - 1 min drive
  • Nong Hoi Market - 4 min drive
  • Warorot Market - 8 min drive
  • U.S. Consulate General - 5 min drive
  • Wat Sri Suphan - 5 min drive
  • Chiang Mai Gate - 5 min drive
  • Muang Mai Market - 6 min drive

Getting around

  • Chiang Mai (CNX-Chiang Mai Intl.) - 19 min drive
  • Chiang Mai Railway Station - 10 min drive
  • Saraphi Station - 20 min drive
  • Lamphun Station - 28 min drive
  • Airport shuttle (surcharge)

About this property

Empress Premier Hotel

Empress Premier Hotel is only 4.5 mi (7.2 km) from the airport and offers a shuttle (available on request) for THB 250 per person one-way. You can indulge in Swedish massages, body wraps or aromatherapy, and grab a bite to eat at Lebrasserie , which serves local and international cuisine and is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a fitness centre. Fellow travellers love the helpful staff and overall property condition.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Hotel size

  • 138 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • For more details, please contact the property using the information on the booking confirmation
  • Additional fees apply to children 1-9 years old for breakfast.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle from 6:00 AM to 11:00 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children's pool

Working away

  • Business centre
  • 2 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible

Languages spoken

  • Chinese (Mandarin)
  • English
  • Thai

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 6 treatment rooms. Services include Swedish massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Dining

Lebrasserie – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Deposit: THB 1500 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of THB 900 for adults and THB 450 for children (approximately)
  • Airport shuttle service is offered for an extra charge of THB 250 per person (one-way)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for THB 1200.0 per day
  • Airport shuttle service for children up to age 12 costs THB 150 (one-way)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool access available from 8:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector, a security system and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Empress Premier Hotel Hotel
Empress Premier Hotel SHA Plus
Empress Premier Hotel Chiang Mai
Empress Premier Hotel SHA Extra Plus
Empress Premier Hotel Hotel Chiang Mai

Frequently asked questions

Overall score and ratings

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.5/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

10/10 Exceptional

Philip, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

I was upgraded to a large suite and given a big bag of snacks and drinks at check-in which was unexpected, but welcome. The front desk staff couldn’t be friendlier…
Allan, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Patrick, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great property, great value, good people, fun city
Evan, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Adam, 2-night trip
Verified Orbitz guest review

2/10 Poor

Terrible hotel with poor facility and poor quality breakfast
????, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

10/10 Exceptional

The staff were so friendly and service was top notch. A beautiful hotel.
Amanda, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Immaculate Hotel
This is a really amazing hotel in a good quiet location yet only 15 minute to night market and old town. Can’t speak highly enough of the staff and the place is immaculate. If you go to Chiang Mai stay there!!
Hugh, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Happy relax trip.
Very good , we are 3 of us , I ,my husband and our niece, this is our 1st trip her along, we very happy to stay here, everything very good , all the staff very friendly and always smile. And give us very good services, we really enjoyed ourself during our stay here. We stay here for 3 night, they provide shuttle service to airports and night market , and we also entitle a dinner from them with alot of surprise gift and also welcomed with flowers. Definitely will come back again to this hotel again if I have chance to Chiang Mai again.
Sunset view from our room
Swimming pool . The water very cold.
Hotel breakfast
Hotel room
Meena, 2-night family trip
Verified Hotels.com guest review