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Balmoral Hotel

Photo gallery for Balmoral Hotel

Front of property – evening/night
Suite Gales | Premium bedding, in-room safe, desk, soundproofing
View from room
Deluxe Plus | Premium bedding, in-room safe, desk, soundproofing
Presidential Suite | Premium bedding, in-room safe, desk, soundproofing

Overview of Balmoral Hotel

Balmoral Hotel

3.5 star property
Art Deco hotel with restaurant, connected to a shopping centre, near Morazan Park

8.0/10 Very good

1,000 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Central Ave, between 7th and 9th St, San José, San Jose, 3344-1000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 24-hour fitness centre
  • Room service
  • 2 coffee shops/cafes
  • 24-hour business centre
  • Conference centre
  • 7 meeting rooms
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Flat-screen TV
  • Private bathroom (not in room)

Room options

About this area

What's nearby

  • In Carmen
  • Sabana Park - 15 min drive
  • National Stadium of Costa Rica - 21 min drive
  • Multiplaza Mall Escazu - 20 min drive
  • Ojo de Agua Spa Park - 37 min drive

Getting around

  • San José (SYQ-Tobías Bolaños Intl.) - 32 min drive
  • San José (SJO-Juan Santamaría Intl.) - 37 min drive
  • San Jose Procuradiria Museum Station - 7 min walk
  • San Jose Atlantic Station - 10 min walk
  • San Jose Fercori Station - 11 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)


  • Spoon - 1 min walk
  • El Patio del Balmoral Restaurant - 1 min walk
  • Hamburger Factory - 1 min walk
  • Taco Bell - 2 min walk
  • Chelles - 1 min walk

About this property

Balmoral Hotel

Balmoral Hotel offers an airport shuttle (available 24 hours) for USD 34.00 per vehicle one-way. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at EL PATIO DEL BALMORAL, which serves international cuisine and is open for breakfast, lunch and dinner. Fellow travellers say good things about the helpful staff and central location.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 119 rooms
  • Arranged over 7 floors


  • Check-in time from 2:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18


  • Children (7 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast


  • Pets allowed*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free secured, covered on-site valet parking
  • On-site parking is limited


  • Airport shuttle on request (available 24 hours a day)*


  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 6:30 AM–11:00 AM
  • 2 coffee shops
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Rafting nearby

Working away

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (5909 square feet of space)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas


  • 1 building/tower
  • Built in 1955
  • 24-hour fitness centre
  • Designer shops on site


  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path to lift
  • Handrails in stairwells
  • Wheelchairs available on site
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance


  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom (not in room)
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features


EL PATIO DEL BALMORAL – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 34.00 per vehicle (one-way. Maximum occupancy 6)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children costs USD 11.00 (one-way)


  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 15 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Balmoral Hotel San Jose
Balmoral San Jose
Balmoral Hotel Hotel
Balmoral Hotel San José
Balmoral Hotel Hotel San José

Frequently asked questions

Does Balmoral Hotel offer free cancellation for a full refund?
Yes, Balmoral Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Balmoral Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Balmoral Hotel?
Yes, pets are welcome. There's a charge of USD 15 per pet, per night, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at Balmoral Hotel?
Yes, there's free valet parking. Parking spaces may be limited.
Is an airport shuttle service offered by Balmoral Hotel?
Yes, an airport shuttle is available. The charge is USD 34.00 per vehicle one-way.
What are the check-in and check-out times at Balmoral Hotel?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Balmoral Hotel and nearby?
Have fun with nearby activities such as rafting and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. Balmoral Hotel also has a 24-hour fitness centre.
Are there restaurants at or near Balmoral Hotel?
Yes, EL PATIO DEL BALMORAL offers international cuisine.
What's the area around Balmoral Hotel like?
Balmoral Hotel is in Carmen, a short 7-minute walk from San Jose Procuradiria Museum Station and 2 minutes' walk from Plaza de la Cultura. Travellers say that the area is central and good for shopping.



Very good




Staff & service




Property conditions & facilities




4/10 Fair

Look elsewhere
Not updated at all, the pictures are way better than reality. Restaurants were mostly closed. Every time you take a shower the fire alarm goes off. Beds might as well be concrete. They only give you 2 towels in the room. Would have changed hotels after the first night if anything else was available.
Robert, 4-night family trip
Verified guest review

6/10 Good

The location in San Jose is not the best area late at night
'wil, 2-night trip
Verified guest review

4/10 Fair

Jeffrey J., 1-night trip
Verified guest review

10/10 Exceptional

Great location
Convenient location… Next to the center of town and market areas.
Agnes, 1-night trip
Verified guest review

2/10 Poor

Igor, 1-night trip
Verified guest review

10/10 Exceptional

Nice hotel downtown San Jose, CR
Very nice hotel. Great location in the center of San Jose. Very helpful staff. Helped in everything we neees.
Naftaly, 1-night trip
Verified guest review

8/10 Very good

Marek, 4-night trip
Verified guest review

10/10 Exceptional

Shawna, 1-night family trip
Verified guest review

10/10 Exceptional

Great place to stay! lack of main entrance
Friendly staff, clean hotel, great location, good breakfast. The only thing I 💯 dislike about this hotel is the lack of a main entrance. Having to wait for someone to open the gate every time you get to hotel is very inconvenient, especially when you have luggage or bags with you. Other than that, great place to stay
Allan, 3-night trip
Verified guest review

10/10 Exceptional

Great Location
Property was in a great location. Staff were very friendly and attentive
Terry A, 2-night trip
Verified guest review