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Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Lounge Access)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed (Lounge Access)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (High Floor)

View from room

Suite, 1 King Bed (High Floor)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds

  • 40 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | View from room

Suite, 1 Bedroom

  • 136 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High Floor)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, City View (High Floor)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds (Lounge Access)

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Double Beds (Lounge Access)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

At a glance

Hotel size

  • 195 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup*
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*

Off-site

  • Area shuttle*
  • Beach shuttle*
  • Shopping centre shuttle*
  • Theme park shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Beach shuttle (surcharge)
  • Discount at nearby fitness centre
  • Ecotours nearby
  • Golfing nearby

Working away

  • 24-hour business centre
  • 7 meeting rooms
  • Conference centre (32292 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1986
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Casino
  • 3 casino gaming tables
  • 30 casino slot machines
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Grab bar near toilet

Room amenities

Be entertained

  • LED television
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Good for downtown SJ with parking & Friendly staff
The reception was very friendly and welcoming as well as the cleaning lady on the 12th floor.💗 well located for discovering downtown San Jose, they had a parking lot which was very convenient, and Jim and several restaurants. I felt safe and comfortable.
Amy M., 2-night trip
Verified Hotels.com guest review

8/10 Very good

Gerardo, 2-night trip
Verified Expedia guest review

10/10 Exceptional

It is a very clean property, great staff and good place to stay. It’s near to the central market, National museum and theater. They only have to improve the breakfast menu and facilities to be the best place to stay
Maria, 7-night family trip
Verified Expedia guest review

8/10 Very good

1. The staff was very courteous. 2. The facilities were great except the pool was a little cold. 3. Breakfast was tasty 4. Hotel Area: I want to start off by saying that I don't want to denigrate homeless people. However, I feel that it's important for other people who are considering staying at this hotel to be aware of the area outside the hotel at night. As a single woman, I felt unsafe walking alone at night due to the presence of homeless people who were looking for money. Even the hotel staff advised me not to walk alone at night immediately outside the hotel. During my stay, I had a frightening experience when I was approached by a homeless man for money when returning from a restaurant in the area out front of the hotel. I just wanted to share this information so that other travelers can take appropriate precautions and stay safe."
Joel, 3-night trip
Verified Expedia guest review

8/10 Very good

ORLANDO, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Diane, 3-night trip
Verified Hotels.com guest review

6/10 Good

Jun, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

JOSEPH, 10-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente hotel
Fabian, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The location is perfect for walking to the central market, and many shopping and restaurants nearby. I'd stay here again!
Janet, 1-night trip
Verified Expedia guest review