All hotels in Green Lake, Wisconsin, United States of America
1 room, 2 adults
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Heidel House Resort & Spa, Green Lake

3 stars3 stars
643 Illinois AvenueGreen LakeWI54941United States of America
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Good3.8 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Food
Food is all right
75See all 75 Hotels.com reviews
From 526 reviewsTripAdvisor Traveller Rating

Heidel House Resort & Spa, Green Lake

from €138
  • Deluxe Room, Multiple Beds, Lake View
  • Standard Room, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 177 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Heidel
  • Heidel Resort Green Lake
  • Heidel House
  • Heidel House Green Lake
  • Heidel House Resort
  • Heidel House Resort Green Lake
  • House Resort
  • Heidel Hotel Green Lake
  • Heidel House Hotel Green Lake
  • Heidel House Resort And Spa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of USD 30.00

Rollaway beds are available for USD 15.00 per night

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 13
  • Conference space
  • Meeting rooms 9
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Sofa bed
Things to enjoy
  • Balcony or patio
Freshen up
  • Shower/tub combination
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Connecting/adjoining rooms available

Special features

Spa

Evensong Spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

Guests under 18 years old are not allowed in the spa.

Dining

Sunroom - This restaurant serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar. A children's menu is available.

BoatHouse Pub - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Grey Rock - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open select days.

Recreation

On Site

  • Fitness facilities
  • Tennis on site
  • Bicycle rentals on site
  • Fishing on site
  • Ice skating on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Playground on site
  • Rowing or canoeing on site
  • Cross-country skiing on site
  • Snowshoeing on site
  • Volleyball on site
  • Water skiing on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Ski equipment rental shops nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowmobiling nearby

Heidel House Resort & Spa, Green Lake’s small print

Also known as

  • Heidel
  • Heidel Resort Green Lake
  • Heidel House
  • Heidel House Green Lake
  • Heidel House Resort
  • Heidel House Resort Green Lake
  • House Resort
  • Heidel Hotel Green Lake
  • Heidel House Hotel Green Lake
  • Heidel House Resort And Spa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of USD 30.00

Rollaway beds are available for USD 15.00 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 75 reviews

Heidel House Resort & Spa, Green Lake
Good3.0 / 5
Somewhat disappointing.
The front desk clerk was very pleasant and helpful. However, the ruler seem to need a little more cleaning. There was a smear on the bar counter that wasn't wiped off. The spare blanket was rolled up in a ball on the closet shelf. The lighting in the room was also quite dim, and the pullchain lamp that was affixed to the bedside table was wobbly. I had higher expectations of this place.
1 night family trip
Heidel House Resort & Spa, Green Lake
Fair2.0 / 5
Poor housekeeping
The hotel room was tired and in need of a make over. We had a very negative experience with the manager and housekeeping. Our room had not been fully cleaned when we checked in. The linens had been changed, but none of the surfaces had been cleaned, nor had it been vacuumed. They're were crumbs and leaves everywhere. Also, there was a substance on the wall in the bathroom that was brown and chunky. It was late, so we approached the manager in the morning. We quietly told him of the issues. He apologized and said he would send someone right up to take care of it. He gave us a coupon for a free breakfast. We left the room at 8:00 and returned at 3:00. The room had not been touched. We called again to complain. The manager said there was a mistake. He sent someone to vacuum. We left the room, returned an hour later, and found housekeeping had cleaned and vacuumed, but the brown clump was still on the wall. The manager gave us a $50 credit, but we won't be back.
2 night romance trip
Heidel House Resort & Spa, Green Lake
Good3.0 / 5
Disappointing for a "High-End" Resort
The grounds are beautiful and the boat ride and Captain Gary were great. The room was dirty with mold in the bathroom and cobwebs in the sleeping area. I was surprised that with a spa on site we were given one tiny bottle of Pantene 2-in-1 as shampoo/conditioner. Also, there was one bar of soap with which to wash hands and to take a shower. The grounds felt high end, but the room did not.
1 night trip with friends
Heidel House Resort & Spa, Green Lake
Fair2.0 / 5
Sadly has lost its vision of a premier hotel -
Once a premier place to go, sadly has lost it vision. The front desk service was absolutely terrible with being told 3 different versions of when the room would be ready, and then waiting 1.5 hours after confirmed check-in time due to housekeeping not being ready. Had to go off property as we were told the restaurant wasn't open, and the bathroom had black mold all around the tub. Website doesn't match up with what you promote.
1 night trip with friends
Heidel House Resort & Spa, Green Lake
Excellent4.0 / 5
College Football Travel
We were there for a football game at Ripon College and enjoyed the Harvest Festival in Green Lake. Beautiful area and people.
1 night family trip

See all reviews

Heidel House Resort & Spa, Green Lake

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