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Crowne Plaza Suffern - Mahwah, an IHG Hotel

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Exterior
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Crowne Plaza Suffern - Mahwah, an IHG Hotel

Crowne Plaza Suffern - Mahwah, an IHG Hotel

3.5 star property
Suburban hotel with restaurant, near Rockland Community College

8.8/10 Fabulous

1,016 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
3 Executive Blvd, Suffern, NY, 10901

Room options

About this area

What's nearby

  • Woodbury Common Premium Outlets - 22 min drive

Getting around

  • White Plains, NY (HPN-Westchester County) - 33 min drive
  • Teterboro, NJ (TEB) - 34 min drive
  • Caldwell, NJ (CDW-Essex County) - 36 min drive
  • Newburgh, NY (SWF-Stewart Intl.) - 41 min drive
  • Morristown, NJ (MMU-Morristown Municipal) - 42 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 53 min drive
  • LaGuardia Airport (LGA) - 60 min drive
  • Mahwah Station - 7 min drive
  • Ramsey Route 17 Station - 8 min drive
  • Sloatsburg Station - 9 min drive

Restaurants

  • Bagel Boys - 11 min walk
  • Hacienda De Don Manuel - 4 min drive
  • Danina Italian Restaurant - 5 min drive
  • Tequilla Sal Y Limon - 5 min drive
  • Bagel Train - 5 min drive

About this property

Crowne Plaza Suffern - Mahwah, an IHG Hotel

Enjoy your visit to Suffern with a stay at Crowne Plaza Suffern - Mahwah, an IHG Hotel. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Flagstone Restaurant, which serves American cuisine and is open for breakfast and dinner. Other features include a bar/lounge, a snack bar/deli and a garden. Fellow travellers say great things about the comfortable beds and helpful staff.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 230 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out available
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only, 1 per room, up to 75 lb per pet)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Public winery tours
  • Pool table
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Skiing nearby
  • Snowboarding nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (25000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness centre
  • Arcade/games room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Flagstone Restaurant – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Koi Lounge – This restaurant serves lunch, dinner and light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15.95 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Crowne Plaza Suffern Mahwah Hotel
Crowne Plaza Mahwah Hotel
Crowne Plaza Suffern Mahwah
Crowne Plaza Mahwah
Crowne Plaza Suffern Mahwah
Crowne Plaza Suffern - Mahwah, an IHG Hotel Hotel
Crowne Plaza Suffern - Mahwah, an IHG Hotel Suffern
Crowne Plaza Suffern - Mahwah, an IHG Hotel Hotel Suffern

Frequently asked questions

Does Crowne Plaza Suffern - Mahwah, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Suffern - Mahwah, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Suffern - Mahwah, an IHG Hotel?
As of 3 February 2023, prices found for a 1-night stay for 2 adults at Crowne Plaza Suffern - Mahwah, an IHG Hotel on 6 February 2023 start from €125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Suffern - Mahwah, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Crowne Plaza Suffern - Mahwah, an IHG Hotel?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 75 lb per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Crowne Plaza Suffern - Mahwah, an IHG Hotel?
Yes, there's free self parking. Free motorhome/bus/lorry parking and electric car charging are available.
What are the check-in and check-out times at Crowne Plaza Suffern - Mahwah, an IHG Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Crowne Plaza Suffern - Mahwah, an IHG Hotel and nearby?
Have fun with nearby winter activities such as snowboarding, sledging and snow tubing, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy amenities such as a 24-hour fitness centre, an arcade and a garden.
Are there restaurants at or near Crowne Plaza Suffern - Mahwah, an IHG Hotel?
Yes, Flagstone Restaurant offers American cuisine. Nearby restaurants include Bagel Boys (11-min walk), Hacienda De Don Manuel (2.6 mi) and Danina Italian Restaurant (2.7 mi).
What's the area around Crowne Plaza Suffern - Mahwah, an IHG Hotel like?
Crowne Plaza Suffern - Mahwah, an IHG Hotel is located a short 13-minute walk from Lower Hudson Valley Challenger Learning Center. Travellers give top marks for the hotel's prime location.

Reviews

8.8

Fabulous

8.9/10

Cleanliness

8.9/10

Staff & service

8.3/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Jan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stay was amazing as always, clean, comfortable, friendly professional staff, restaurant and bar available which is great so as not to have to venture on the road. I only wish the rugs would be steam cleaned and maybe upgrades and replacement on doors and room finishes as I seen were very worn and door bottoms frayed
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful lobby, quiet and comfortable rooms, nice friendly staff, great location right off the highway.
Binyomin, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Friendly staff, clean hotel. Room at this stay needed updating.
Rita Ann, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mardieurrick, 2-night trip
Verified Hotels.com guest review

8/10 Very good

David, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Akelia, 1-night trip
Verified Expedia guest review

6/10 Good

When I booked the room it says breakfast included, when we got there, it’s not since we book the hotel from Expedia.
Janette, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Craig, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great customer service. The room was clean and the beds where super comfortable. Great night sleep. Breakfast not a fan off.
Jessica, 1-night romance trip
Verified Expedia guest review