Crowne Plaza Toulouse, an IHG Hotel

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Crowne Plaza Toulouse, an IHG Hotel

VIP Access

Crowne Plaza Toulouse, an IHG Hotel

4.0 star property
4-star hotel in Toulouse City-Centre with 2 restaurants and bar/lounge

8.6/10 Fabulous

983 verified Hotels.com guest reviews

Guests rated location

  • Shopping73 positive mentions
  • Walkable50 positive mentions
  • Dining options42 positive mentions
  • Convenient40 positive mentions
  • Safe32 positive mentions

Property highlights

  • Parking available
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is €127
Price available on 02/09/2022
Map
7 Place Du Capitole, Toulouse, Haute-Garonne, 31000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Health club
  • Self parking
  • Room service
  • Babysitting
  • 24-hour business centre
  • 8 meeting rooms
  • Terrace
  • 24-hour front desk
  • Front desk safe
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Toulouse City-Centre
  • Capitole de Toulouse - 17 min drive
  • Airbus - 23 min drive
  • Cite de l'Espace - 26 min drive

Getting around

  • Blagnac Airport (TLS) - 22 min drive
  • St. Cyprien-Arenes Station - 6 min drive
  • Toulouse St-Agne Station - 6 min drive
  • Toulouse Matabiau Station - 17 min walk
  • Capitole Station - 3 min walk
  • Esquirol Station - 5 min walk
  • Jean-Jaurès Metro Station - 7 min walk

About this property

Crowne Plaza Toulouse, an IHG Hotel

Located near a train station, Crowne Plaza Toulouse, an IHG Hotel is a great choice for a stay in Toulouse. Guests can visit the health club for a workout or grab a bite to eat at Le 7 du Plaza, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge and a terrace. Fellow travellers say good things about the helpful staff and breakfast. Public transportation is only a short walk: Capitole Station is 3 minutes and Esquirol Station is 5 minutes.

Languages

Arabic, Chinese (Mandarin), English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 162 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM until 1:00 AM
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (18 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • On-site self-parking (EUR 22.00 per day)
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking
  • 24-hours off-site parking within 164 ft (EUR 22.00 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay free
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Bike rentals nearby
  • Golf lessons nearby

Working away

  • 24-hour business centre
  • 8 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1993
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Piano
  • Health club

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairwells
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Accessible bath

Languages

  • Arabic
  • Chinese (Mandarin)
  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • 80-cm LCD TV
  • Premium satellite channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free cot/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Bath only
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • WiFi (surcharge)
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Le 7 du Plaza – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.53 per person, per night

Optional extras

  • WiFi is available in guest rooms for EUR 0 per stay (rates may vary)
  • Buffet breakfast is offered for an extra charge of EUR 22 per person (approximately)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Self-parking costs EUR 22.00 per day
  • Parking is available nearby and costs EUR 22.00 per day (164 ft away; open 24 hours)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Crowne Plaza Toulouse Hotel
Crowne Plaza Toulouse
Toulouse Crowne Plaza
Crowne Plaza Toulouse Hotel Toulouse
Crowne Plaza Toulouse
Crowne Plaza Toulouse, An Ihg
Crowne Plaza Toulouse an IHG Hotel
Crowne Plaza Toulouse, an IHG Hotel Hotel
Crowne Plaza Toulouse, an IHG Hotel Toulouse
Crowne Plaza Toulouse, an IHG Hotel Hotel Toulouse

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

8.5/10

Property conditions & facilities

8.3/10

Eco-friendliness

4/10 Fair

When we arrived we found out that somebody else had checked in under our name. After checking all our documents the staff admitted that it was their mistake and gave us another room. The room was ok but it was a sauna under the 40C outside as the A/C was just making noise. Next day we complained about and the staff fixed it but we had to push the bed to sleep in front of the A/C vent as the room would never cool off. Same thing on the third night. Old facilities. Nice breakfast although limited and with the same food. On the third day we noted the fruit salad was a left over. Well located in the Capitole plaza.
Marcelo, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Ok
Got a room in the top floor, but escalators didn’t work to this floor. Stairs haven’t been renovated for a very long time. But great location
Daniel, 1-night trip
Verified Hotels.com guest review

6/10 Good

Ok - don't get breakfast or expect swift service
Great-sized room and nice welcome initially. But the breakfast was really limp and not particularly appetising and it took over 30 minutes to do a simple checkout, which was really frustrating. No apologies for the lack of staff and a real disappointment in that sense.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Emily, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, great stay
Beautiful hotel with a comfortable, large room in a fantastic location. The Capitole region is filled with shops and restaurants within a short walk; the hotel is walkable to train station (about 15+ minutes) and to the Basilica. The hotel breakfast is great, service is terrific, and overall I would highly recommend it. UNLESS YOU HAVE TO DRIVE TO IT... Driving in that area is insane - just don't do it.
Glen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Piedad, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overall
The most important things for me are location, quiet and breakfast. The hotel was good on all three especially location. The breakfast gets repetitive. The front desk service is a weakness. I had to email and call several times for restaurant reservations. They are critical in Toulouse. In one instance the restaurant told me they told the hotel they had no tables. This was not communicated.
steven, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amanda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Neil, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

great location, friendly staff, good value.
Eric, 1-night family trip
Verified Expedia guest review