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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Singular Joy Downtown Residences

3-star3 stars
Calle 14 Nte Gonzalo Guerrero, Playa del Carmen, QROO, 77720, Mexico

3-star hotel with outdoor pool, near Playa del Carmen Main Beach
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • Great service overall but we couldn’t get an extra blanket for our kiddo in the evening…Feb 24, 2021
  • This is the second time I stay at Singular and I can definitely say it’s my favorite spot…Jan 27, 2021

Singular Joy Downtown Residences

from €56
  • Deluxe Double Room, 1 King Bed
  • Premium Suite, 2 Bedrooms
  • Master Suite 3 Bedrooms
  • Superior Suite, 1 Bedroom
  • Superior Suite, 2 Bedrooms

What’s around Singular Joy Downtown Residences

Landmarks

  • In Downtown
  • Playa del Carmen Main Beach - 1 min walk
  • Quinta Avenida - 1 min walk
  • Mamitas Beach Club - 5 min walk
  • Playa del Carmen Maritime Terminal - 12 min walk
  • Nuestra Senora del Carmen Catholic Church - 5 min walk
  • Punta Esmeralda Beach - 37 min walk
  • Playacar Golf Club - 39 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 17 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-1:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Poolside bar
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Spa services on site
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Year Built - 2019
  • Elevator
  • Terrace
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
Freshen up
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Smart TV
  • Cable TV channels
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Singular Joy Downtown Residences’s small print

Also known as

  • Singular Joy Downtown Hotel Playa del Carmen
  • Singular Joy Residences Carmen
  • Singular Joy Downtown Residences Hotel
  • Singular Joy Downtown Hotel Residences
  • Singular Joy Downtown Residences Playa del Carmen
  • Singular Joy Downtown Residences Hotel Playa del Carmen
  • Singular Joy Downtown Hotel
  • Singular Joy Downtown Playa del Carmen
  • Singular Joy Downtown

Policies

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Optional extras

Airport shuttle service is offered for an extra charge of USD 90 per person (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Singular Joy Downtown Residences

  • Does Singular Joy Downtown Residences offer free cancellation for a full refund?
    Yes, Singular Joy Downtown Residences does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered on site at Singular Joy Downtown Residences?
    Sorry, there's no onsite parking at Singular Joy Downtown Residences.
  • Is there a pool at Singular Joy Downtown Residences?
    Yes, there's an outdoor pool.
  • Are pets allowed at Singular Joy Downtown Residences?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Singular Joy Downtown Residences?
    You can check in from 3:00 PM - 1:00 AM. Check-out time is noon.
  • Are there restaurants at or near Singular Joy Downtown Residences?
    Yes. Nearby restaurants include Et Voila (3-min walk), 100% Natural (3-min walk), and Harry's (3-min walk).
  • Is airport shuttle service offered by Singular Joy Downtown Residences?
    Yes, an airport shuttle is available. The charge is USD 90 per person one-way.
  • What is there to do at Singular Joy Downtown Residences and nearby?
    Singular Joy Downtown Residences has an outdoor pool and spa services.

Recent reviews

Fabulous 8.8 From 85 reviews

Exceptional 10.0
The place was quiet and clean, the other people in the b&b were so nice. We overally had a lovely time. It is located in a wonderful place
Davide, gb2 night trip
Exceptional 10.0
Terrace and rooftop amazing
Location is great. Centralized and food area and beach AC did not work tho
Mikael, mx1 night trip with friends
Exceptional 10.0
Great hotel- terrible breakfast.
Everything was great, the only thing that made me little upset was that breakfast was included in the deal. To begin with, this place does not have restaurant and I had to go one block away (which is not a problem) but the issues was the when I give the coupon to the server he said the the only thing I can get with it is coffe and a piece of bread. Breakfast has to be paid. This hotel or residences building is lying, this is so bad for business. Also, the restaurant providing breakfast has a terrible service. I went with friends for breakfast and it took almost two hours total time for breakfast? Never again at that restaurant. We complained at the hotel and Angel (the person in charge said that he will let the owners know a bout the inconvenient.
Carlos, us6 night family trip
Good 6.0
new condos in a noisy location
the place is quite new, a bunch of privately owned condos. terrible noise from a nearby club until 4 am...the ac is central to the flat and also very noisy
John, gb1 night trip
Very Good 8.0
Good location, so so place.
Place is ok, elevator wasn't working. No parking for guests, and the rooftop was ok but there was no service at all there, no bar or anything to get drinks or food. Location is great tho.
us1 night trip with friends
Exceptional 10.0
POOOOOOOOOL!!!!!!!!!
The pool, the poll, the pool!!! Could possibly be the nicest rooftop pool in all of PDC. Very nice pool and hot tub overlooking the beach. Plus theres plenty of seating area, as well as a bar. This place would be awesome for partys. The rooms are very nice also. Very modern and clean. I stayed in PDC for about 2 months bouncing around hotel to hotel and this was definitely my favorite! Highly recommend
Jason, us2 night trip
Exceptional 10.0
Very clean and nice place very close to everything, short walk to the beach.
Rosario, us4 night trip
Very Good 8.0
Really great location one block from the main walking shopping area and one block away from the beach. The building is fairly new and in really nice condition. Everything was clean despite the fact that the hurricane had put the elevator is out of order and damaged a few of the rooftop canopies.
us5 night trip
Exceptional 10.0
Excelente ubicación, y muy buen equipado personal muy atentos a tus dudas. Fue más de lo que esperaba la verdad
us5 night romance trip
Exceptional 10.0
Good price for a nice, clean hotel
benjamin, us1 night trip

Singular Joy Downtown Residences