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HM Grand Central Hotel

4.0 star property
4-star hotel in Phnom Penh City Centre with spa and indoor pool

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HM Grand Central Hotel

Photo gallery for HM Grand Central Hotel

Reception
Indoor pool
Exterior
Grand Suite, 1 King Bed, City View
Daily continental breakfast (USD 8.50 per person)

Overview of HM Grand Central Hotel

8.2

Very good

Property highlights

  • Pool
  • Airport transfer
  • Spa
  • Free parking
  • Laundry facilities
  • Gym
Map
#42, Street 208, Village II, Sangkat Boeung Reang, Khan Daun Penh, Phnom Penh
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Business centre
Feel at home
  • Children stay free
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

View all photos for Premier Double Room, 1 King Bed, City View

Premier Double Room, 1 King Bed, City View | City view

Premier Double Room, 1 King Bed, City View

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | City view

Deluxe Double Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | City view

Deluxe Twin Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premier Twin Room, 1 Bedroom, City View

Premier Twin Room, 1 Bedroom, City View | City view

Premier Twin Room, 1 Bedroom, City View

  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Family Room, 1 Bedroom, City View

Family Room, 1 Bedroom, City View | City view

Family Room, 1 Bedroom, City View

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Grand Suite, 1 King Bed, City View

Grand Suite, 1 King Bed, City View | City view

Grand Suite, 1 King Bed, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room, 1 Queen Bed

Superior Single Room, 1 Queen Bed | City view

Superior Single Room, 1 Queen Bed

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

About this area

What's nearby

  • In Phnom Penh City Centre
  • Royal Palace - 1 min drive
  • Central Market - 1 min drive
  • Riverside - 2 min drive

Getting around

  • Phnom Penh (PNH-Phnom Penh Intl.) - 29 min drive
  • Phnom Penh Railway Station - 21 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Hops - Craft Beer Garden - 6 min walk
  • Executive Lounge - 2 min walk
  • Family Soup & BBQ - 4 min walk
  • 85°C Daily Café - 5 min walk
  • The Deck - 2 min walk
Map

About this property

HM Grand Central Hotel

A great choice for a stay in Phnom Penh, HM Grand Central Hotel features an airport shuttle and a rooftop terrace. The coffee shop/cafe is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other highlights at this upmarket hotel include an indoor pool, a fitness centre and a steam room.

Languages

English, Khmer

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 87 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via airport shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby

Working away

  • Business centre
  • 2 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Picnic area
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Lockers available

Accessibility

  • Lift
  • Tile flooring in room

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Fees & policies

Refundable deposits

  • A damage deposit of USD 50 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Airport shuttle transfer per adult: USD 15 (one-way)
  • Airport shuttle transfer per child: USD 15 (one-way), from 1 to 18 years old

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 8.50 for adults and USD 5.50 for children
  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between midnight and noon can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

HM Grand Central Hotel Hotel
HM Grand Central Hotel Phnom Penh
HM Grand Central Hotel Hotel Phnom Penh

Frequently asked questions

Does HM Grand Central Hotel offer free cancellation for a full refund?
Yes, HM Grand Central Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at HM Grand Central Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at HM Grand Central Hotel?
Yes, there's an indoor pool.
Are pets allowed at HM Grand Central Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at HM Grand Central Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by HM Grand Central Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at HM Grand Central Hotel?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at HM Grand Central Hotel?
No, this hotel doesn't have a casino, but NagaWorld Casino (2-min drive) is nearby.
What is there to do at HM Grand Central Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. HM Grand Central Hotel also has a sauna and a steam room, as well as a picnic area.
Are there restaurants at or near HM Grand Central Hotel?
Yes, there's an on-site restaurant.
What's the area around HM Grand Central Hotel like?
HM Grand Central Hotel is in Phnom Penh City Centre, a short 10-minute walk from Royal Palace and 12 minutes' walk from Central Market.

Reviews

8.2

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Kevin P., 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, with nice pool. Roms clean and comfy. Close to most places.
A, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mengkheang, 1-night trip
Verified Expedia guest review

8/10 Very good

Good hotel, good staff. Not far from riverside. Have stayed there twice.
Adrian, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tonu, 4-night trip
Verified Hotels.com guest review

4/10 Fair

The Wi-Fi didn’t work during the entire stay. Bathroom flooded because shower drain didn’t work very well. They sure said that breakfast buffet started at 6:30 and when I got there at 6:30 there was virtually no food and what was there was cold. the van they arranged for me to go to see siem reap was jampacked with very disappointing seats, and barely any air conditioning at all. I canceled the return trip and took the M bus.
Verified Travelocity guest review

2/10 Poor

No safe, no WiFi, ID must be held in reception
I stay in hotel more than 6 months of the year. I’ve been to thousands of hotels. I rarely leave reviews but felt compelled due to the poor experience I had Firstly, upon check in the hotel had faulty WiFi, no connection at all, and it would be that way for my entire 5 day stay - crucial issue for most people but luckily I had a mobile hotspot connection The second issue is I brought a guest one of the days - the hotel make your guests deposit their ID/passport - a scan and signature from me the room holder, is not enough, they’ll force you to leave physical ID in reception until you leave - this is a ridiculous policy holding guests ID for ransom The third issue is the safety deposit box is faulty, it has limescale within the battery unit. Which means sometimes it randomly powers off and you cannot get your belongings. Despite leaving a cash deposit on check in, you cannot bill breakfast to your room. You have to bring physical cash every morning to have breakfast. One of the days the safe was faulty and my money and wallet was locked inside the safe. I went to breakfast and explained the issue to them and they refused to let me bill breakfast to my room or pay by Apple Pay This hotel has bad service - all of the staff are rude, I know it’s a cheap hotel but kindness and good service costs nothing If you need WiFi, or a safe in your room, or you don’t want to surrender your guests ID as collateral (despite then having card and prepaid deposit) then avoid
Lewis, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

We love it a lot cuz they are good people!!
Thon, 17-night romance trip
Verified Expedia guest review

10/10 Exceptional

Walkable to most places. Excellent staff, keen to help. Transport always available
peter, 21-night trip
Verified Expedia guest review

10/10 Exceptional

Brian, 1-night trip
Verified Expedia guest review