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Crowne Plaza Phoenix - Phx Airport, an IHG Hotel

Photo gallery for Crowne Plaza Phoenix - Phx Airport, an IHG Hotel

Exterior
Outdoor pool
Outdoor pool
Desk, iron/ironing board, rollaway beds, free WiFi
Desk, iron/ironing board, rollaway beds, free WiFi

Overview of Crowne Plaza Phoenix - Phx Airport, an IHG Hotel

Crowne Plaza Phoenix - Phx Airport, an IHG Hotel

3.5-star property
3.5-star hotel in Phoenix with outdoor pool and restaurant

8.4/10 Very good

1,051 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
4300 E Washington St, Phoenix, AZ, 85034

Room options

About this area

What's nearby

  • Phoenix Zoo - 7 min drive
  • Desert Botanical Garden - 10 min drive
  • Chase Field - 13 min drive
  • Arizona State University - 10 min drive
  • Phoenix Convention Center - 12 min drive
  • Talking Stick Resort Arena - 12 min drive
  • Scottsdale Fashion Square - 16 min drive
  • Camelback Mountain - 22 min drive
  • Grand Canyon University - 14 min drive
  • Talking Stick Resort Casino - 18 min drive
  • Chandler Fashion Center - 22 min drive

Getting around

  • Sky Harbor International Airport (PHX) - 5 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 25 min drive
  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 28 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 29 min drive
  • Scottsdale, AZ (SCF) - 31 min drive
  • Mesa, AZ (AZA-Phoenix - Mesa Gateway) - 33 min drive
  • 44th Street - Washington Station - 1 min walk
  • 44th Street Station - 5 min walk
  • 38th Street - Washington Station - 12 min walk
  • Free airport shuttle

Restaurants

  • Ruby Tuesday - 5 min walk
  • Speedy Street Tacos - 9 min walk
  • Hap's Pit Barbecue - 13 min walk
  • Szechwan Palace - 14 min walk
  • The Stockyards Restaurant - 17 min walk

About this property

Crowne Plaza Phoenix - Phx Airport, an IHG Hotel

Crowne Plaza Phoenix - Phx Airport, an IHG Hotel is only 2.4 mi (3.9 km) from the airport and offers a free shuttle (available 24 hours). The coffee shop/cafe is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the hot tub for a relaxing end to the day. An outdoor pool, a 24-hour fitness centre and a fitness centre are other highlights. Fellow travellers like the comfortable beds and helpful staff. The property is only a short walk to public transportation: 44th Street - Washington Station is steps away and 44th Street Station is 5 minutes.

Languages

English, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 290 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 50 lb per pet)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • On-site extended parking (fees apply)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Transfers

  • Free airport shuttle (available 24 hours)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference centre (10000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Piano
  • 24-hour fitness centre
  • An outdoor pool
  • Hot tub

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • English
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Breakfast costs between USD 7 and USD 20 per person (approximately)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per stay

Pets

  • Pet deposit: USD 50 per night
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

  • RV/bus/lorry parking is available for an extra charge
  • Extended parking is available for an extra charge
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Phoenix Phx Airport Hotel
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix - Phx Airport, an IHG Hotel Hotel
Crowne Plaza Phoenix - Phx Airport, an IHG Hotel Phoenix
Crowne Plaza Phoenix - Phx Airport, an IHG Hotel Hotel Phoenix

Frequently asked questions

Does Crowne Plaza Phoenix - Phx Airport, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Phoenix - Phx Airport, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Phoenix - Phx Airport, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Phoenix - Phx Airport, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Crowne Plaza Phoenix - Phx Airport, an IHG Hotel?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 50 lb per pet. There's a charge of USD 50 per accommodation, per stay, and there's also a deposit of USD 50 per night.
Is parking offered on site at Crowne Plaza Phoenix - Phx Airport, an IHG Hotel?
Yes, there's free self and valet parking. Motorhome/coach/lorry parking and electric car charging are available.
Is an airport shuttle service offered by Crowne Plaza Phoenix - Phx Airport, an IHG Hotel?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Crowne Plaza Phoenix - Phx Airport, an IHG Hotel?
You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Crowne Plaza Phoenix - Phx Airport, an IHG Hotel?
No, this hotel doesn't have a casino, but Lone Butte Casino (16-min drive) and Casino Arizona (16-min drive) are both nearby.
What is there to do at Crowne Plaza Phoenix - Phx Airport, an IHG Hotel and nearby?
Crowne Plaza Phoenix - Phx Airport, an IHG Hotel has an outdoor pool and a 24-hour fitness centre, as well as a hot tub.
Are there restaurants at or near Crowne Plaza Phoenix - Phx Airport, an IHG Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Ruby Tuesday (5-min walk), Speedy Street Tacos (9-min walk) and Hap's Pit Barbecue (13-min walk).
What's the area around Crowne Plaza Phoenix - Phx Airport, an IHG Hotel like?
Crowne Plaza Phoenix - Phx Airport, an IHG Hotel is a short 5-minute drive from Sky Harbor International Airport (PHX) and 4 minutes' walk from Pueblo Grande Museum and Archaeological Park. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

8.7/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Family trip
Stopped overnight on a road trip. Great service, friendly staff. Comfortable rooms. Accommodated request for adjoining rooms.
Caryn, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ashfaq, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Barry, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was very clean and nice some of the front desk staff may need help with customer service training another staff member ended up helping instead of the person who was working with me.
Dennis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

werner, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Stay somewhere else
Had to stay here for one night due to a flight cancellation and was extremely disappointed. The staff at the front desk and restaurant were awesome, very nice and attentive! The disappointment was with the condition of the hotel room and the eerie dim hallways leading to the rooms. There was a lack of cleanliness and stained walls in the room, very run-down. Also the ice machine was filthy and the microwave in the common area was gross. This hotel was displayed as 3.5 stars and I feel this was severely inaccurate, more like a 2.5 star. I have stayed at Crowne Plazas before and this was by far the worst one. Again the staff was great but that was the only good thing.
Chaunte, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jobelle, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Convenient shuttle to and from Sky Harbor
This is a very convenient choice when flying out of Sky Harbor. The parking registration process was overly cumbersome, but I ended up not using it. I returned my rental early and took the shuttle to the airport in the morning, which worked out very well.
Sally, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wayne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Barry, 1-night trip
Verified Hotels.com guest review