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Holiday Inn Portland-By the Bay, an IHG Hotel

3-star hotel with 2 restaurants, near Cross Insurance Arena

  • Free WiFi
From
€267

Image gallery

  • Standard Room - Guest Room
  • Standard Room - Guest Room
  • Indoor Pool
  • Room, 1 Queen Bed, Accessible, Non Smoking (Hearing, Mobility Tub) - Bathroom
  • Standard Room - Guest Room
Standard Room - Guest Room. Image 1 of 52.
1 / 52Standard Room - Guest Room
8.4.Very Good.
  • The room was very clean and the bed was comfortable. The view of the bay was spectacular…

    Jun 17, 2021

  • Room was really nice overall! Nice location too. Only complaints were with our bathroom:…

    Jun 16, 2021

See all 712 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Dining options
Easy parking
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 239 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • In Downtown Portland
  • Cross Insurance Arena - 4 min walk
  • Charles Q. Clapp House - 1 min walk
  • Portland Museum of Art - 2 min walk
  • McLellan-Sweat Mansion - 2 min walk
  • Children's Museum of Maine - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 2 Double Beds, Non Smoking
  • Room, 2 Double Beds, Non Smoking, Bay View
  • Room, 1 King Bed, Non Smoking, Bay View
  • Room, 2 Double Beds, Non Smoking (Upgraded)
  • Standard Room
  • Room, 1 King Bed, Non Smoking (Upgraded)
  • Room, 1 Queen Bed, Accessible, Non Smoking (Hearing, Mobility Tub)
  • Room, 1 Queen Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

Location

  • In Downtown Portland
  • Cross Insurance Arena - 4 min walk
  • Charles Q. Clapp House - 1 min walk

What’s around

Landmarks

  • In Downtown Portland
  • Cross Insurance Arena - 4 min walk
  • Charles Q. Clapp House - 1 min walk
  • Portland Museum of Art - 2 min walk
  • McLellan-Sweat Mansion - 2 min walk
  • Children's Museum of Maine - 3 min walk
  • Children's Museum and Theatre of Maine - 3 min walk
  • Space Gallery - 4 min walk
  • Maine College of Art - 4 min walk
  • Port City Music Hall - 5 min walk
  • Museum of African Culture - 5 min walk

Getting around

  • Portland Intl. Jetport Airport (PWM) - 11 min drive
  • Auburn, ME (LEW-Auburn - Lewiston Municipal) - 47 min drive
  • Sanford, ME (SFM-Sanford Seacoast Regional) - 40 min drive
  • Portland Transportation Center - 6 min drive
  • Freeport Station - 19 min drive
  • Saco Transportation Center - 20 min drive
  • Free airport shuttle
  • Free area shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Free ferry terminal shuttle
  • Free cruise terminal shuttle

At a glance

Hotel size

  • This hotel has 239 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3:00 PM-1 AM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle from 6:30 AM to 9:00 PM
  • Free train station shuttle from 6:30 AM to 9:00 PM
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle

Parking

  • Onsite parking available only on request
  • Covered onsite self parking (USD 10 per day; includes in/out privileges)
  • Covered onsite valet parking (USD 10 per day; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Onsite garage

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
  • Water dispenser

Things to do

  • Indoor pool
  • Pool umbrellas
  • 24-hour fitness facilities
  • Sauna
  • Free bicycles on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Use of nearby fitness center (discount)

Working away

  • 24-hour business center
  • Number of meeting rooms - 12
  • Conference space
  • Conference space size (feet) - 30000
  • Conference space size (meters) - 2787
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • Video-game console

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Port of Call Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Level 5 Bar & Restaurant - Overlooking the ocean, this rooftop bar specializes in American cuisine and serves dinner and light fare. Open select days.

Small print

Also known as

  • Holiday Inn Hotel Portland-By Bay
  • Holiday Inn Portland By the Bay
  • Holiday Inn Portland-By the Bay, an IHG Hotel Hotel
  • Holiday Inn Portland-By the Bay, an IHG Hotel Portland
  • Holiday Inn Portland-By the Bay, an IHG Hotel Hotel Portland
  • Holiday Inn Portland-By Bay
  • Holiday Inn Portland-By Bay Hotel
  • Portland By The Bay, An Ihg

Optional extras

Covered self parking costs USD 10 per day with in/out privileges

Covered valet parking costs USD 10 per day with in/out privileges

RV/bus/truck parking is available for an extra charge

Breakfast costs between USD 6 and USD 16 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 6:00 AM to 11:00 PM.

Parking height restrictions apply.

Guests must contact this property in advance to reserve onsite parking.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Portland-By the Bay, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 10 per day. Valet parking costs USD 10 per day. Parking spots may be limited. RV/bus/truck parking is available.
  • Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - 1 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
  • Yes, there are 2 onsite restaurants, featuring American cuisine and ocean views. Nearby restaurants include Emilitsa (3-min walk), Green Elephant (3-min walk), and Five Fifty-Five (3-min walk).
  • Yes, a free airport shuttle is available from 6:30 AM to 9:00 PM on request.
  • Have fun during the warmer months with activities such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a sauna.
8.4.Very Good.
  • 10.0.Exceptional

    Great hotel

    Great bay view and we liked the renovated room.

    Ashley, 3 night trip, Jun 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good Hotel

    Hotel was very nice and clean. The lady checked us in (Bri) was so friendly and helpful. The 2 mile courtesy van was good on day of check in. I had requested transportation for the next morning to take us to the location of our tour only to be told they didn't have a driver. We ended up having to walk in the drizzle rain with temperature at 41 degrees. We were not offered any help as to other transportation. Rooms were great very large and comfortable. We did have late check out.

    1 night trip, May 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice view of the bay

    Very nice hotel, close to many attractions. Excellent view of the bay. Richard, the front desk clerk was very helpful and nice. Didn't catch the name of the other desk clerk but he was also helpful. Breakfast was good each time. Would stay again if in the Portland area.

    Brenda, 2 night trip, May 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    The hotel was walking distance to to a lots of restaurants and bars, great parking

    Antonette, 1 night trip, May 19, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    No maid service

    5 night family trip, May 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Make sure you get the Bay View...it was amazing. It was clean and the staff was courteous and friendly. $10 to park in it's garage, but that's incidental. Walkable to Old Port and many restaurants and bars.

    Gerald, 1 night trip, May 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Would recommend

    Our room was wonderful, spacious, a very comfortable bed and we had a fantastic harbor view on the top floor. We had a great nights sleep and were pleasantly surprised by the lack of noise from any other guests. I did spot a half dollar size piece of cellophane on the floor beside the bed and the tub had a couple small hairs however I’m in the housekeeping industry so I tend to have an eye for imperfections. Overall we truly enjoyed our stay and will be returning.

    Jennifer, 1 night trip, Apr 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Friendly staff, rooms are very clean, bay view from the room was beautiful.

    1 night romance trip, Mar 7, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    The hotel is in a great location. Its within walking distance

    3 night trip, Feb 25, 2021

    Verified Orbitz guest review

  • 8.0.Very Good

    Covid had too many restrictions. No buffet for breakfast.

    2 night romance trip, Feb 19, 2021

    Verified Expedia guest review

See all 712 reviews