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Crowne Plaza Santiago

4-star4 stars
Av. Libertador Bernardo O'Higgins 136SantiagoRegion Metropolitana00000Chile

4-star hotel with outdoor pool, near Palacio de la Moneda
  • Free Internet in lobby
Fabulous8.8
Location
Great location
Service
Fantastic service
Wellness Area
Great wellness & sports facilities
Value for money
Fairly good value for money
197See all 197 Hotels.com reviews
From 1,318 reviewsTripAdvisor Traveller Rating

Crowne Plaza Santiago

from €83
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 2 Double Beds, Non Smoking
  • Standard Room
  • Room, 1 King Bed, Accessible (Wheelchair)
  • Executive Room, 2 Double Beds, Non Smoking
  • Room, 2 Queen Beds, Accessible (WHEELCHAIR)
  • Deluxe Suite, 2 Queen Beds, Non Smoking
  • Deluxe Suite, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking (LOW FLOOR)

At a glance

Key facts

Hotel size

  • This hotel has 293 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Offsite

  • Area shuttle within 22 km *

  • Beach shuttle *

  • Ski shuttle *

  • Shopping center shuttle *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Beach shuttle (surcharge)
  • Outdoor pool
  • Pool cabanas (surcharge)
  • Ski shuttle (surcharge)
  • Health club
  • Outdoor tennis court
  • Spa services on site
  • Spa tub
  • Pool sun loungers
  • Tennis on site
  • Sauna
  • Billiards or pool table
Working away
  • Business center
  • Conference space size (feet) - 16140
  • Conference space size (meters) - 1500
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Sleep well
  • Down comforter
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Trafalgar Bar - This bar specializes in Latin American cuisine. Happy hour is offered. Open daily.

Crowne Plaza Santiago’s small print

Also known as

  • Crowne Plaza Hotel Santiago
  • Crowne Plaza Santiago
  • Santiago Crowne Plaza
  • Crowne Plaza Santiago Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Self parking is available for an extra charge

Rollaway beds are available for an additional charge

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for CLP 9480 for 24 hours (rates may vary)

WiFi is available in public areas for CLP 5 per night (rates may vary)

Wired Internet access is available in guestrooms for an extra charge

Area shuttle service to the beach, shopping center, and ski area is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Crowne Plaza Santiago

Landmarks

  • In Downtown Santiago
  • Palacio de la Moneda - 24 min walk
  • Santiago Town Square - 19 min walk
  • Plaza de la Constitucion - 25 min walk
  • Gabriela Mistral Cultural Center - 4 min walk
  • Pontifical Catholic University of Chile - 6 min walk
  • Forest Park - 8 min walk
  • Patio Bellavista - 10 min walk

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 19 min drive
  • Santiago Central Station - 14 min drive
  • Baquedano Station - 3 min walk
  • Catholic University Station - 4 min walk
  • Bellas Artes Station - 11 min walk
  • Self parking (surcharge)
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Ski shuttle (surcharge)

Recent reviews

Fabulous 8.8 From 197 reviews

Crowne Plaza Santiago
Good6.0
Business hotel
The hotel appears to be in the process of being modernised and the new areas (lobby, restaurant) were nice but the rest is quite tired and in need of renovation. It’s a big hotel and 1 out of the 3 lifts didn’t work when we were there which was a hassle when we checked in and out with large cases. We were moved from our first room as it was dirty. The second room was clean but tired. There is very little in the immediate area but it’s only a short walk to the Lastarria area with nice bars and restaurants.
Emma, gb5 night trip
Crowne Plaza Santiago
Exceptional10.0
Gordy
Hotel is in a good location in Santiago staff friendly and helpful wood stay again
Gordon, nz4 night romance trip
Crowne Plaza Santiago
Very Good8.0
Rooms are a bit old but quite comfortable. Great breakfast buffet. Neighborhood area very close to markets and restaurants and even fast-food options!!
A Traveller, us8 night family trip
Crowne Plaza Santiago
Very Good8.0
a pleasant hotel
Great staff, good location, all around a nice place to stay at a good price
Erika, us9 night business trip
Crowne Plaza Santiago
Fair4.0
Nope Nope Nope!
From the stains on the carpet, walls, lamp shades, the chipped and worn shower curtains, beat up base boards and the tattered black out window curtains this place is a 3 star hotel on a GOOD day. As for the location....its close walking distance (5 - 10 mins) to the popular barrios.....HOWEVER......we were robbed while standing DIRECTLY in front of the hotel so that makes it a 2 star hotel in my book. Stay elsewhere.
A Traveller, us6 night trip with friends

See all reviews

Crowne Plaza Santiago

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