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All properties in Santiago, Santiago Metropolitan, Chile
1 room, 2 adults

Crowne Plaza Santiago

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Billiards or pool table
Av. Libertador Bernardo O'Higgins 136, Santiago, Region Metropolitana, 00000, Chile

4-star hotel with outdoor pool, near Clinica Santa Maria
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Billiards or pool table
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
Room
Great room
Value
Value for money could be better

Crowne Plaza Santiago

  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 2 Double Beds, Non Smoking
  • Standard Room
  • Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)
  • Executive Room, 2 Double Beds, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking (WHEELCHAIR)
  • Deluxe Suite, 2 Queen Beds, Non Smoking
  • Deluxe Suite, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking (LOW FLOOR)

What’s around Crowne Plaza Santiago

Landmarks

  • In Downtown Santiago
  • Clinica Santa Maria - 15 min walk
  • Plaza de Armas - 16 min walk
  • Forest Park - 3 min walk
  • Gabriela Mistral Cultural Center - 3 min walk
  • Plaza Baquedano - 4 min walk
  • Pontifical Catholic University of Chile - 6 min walk
  • Patio Bellavista - 8 min walk

Getting around

  • Arturo Merino Benitez Airport (SCL) - 23 min drive
  • Santiago Central Station - 5 min drive
  • Baquedano Station - 3 min walk
  • Catholic University Station - 4 min walk
  • Bellas Artes Station - 11 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Ski shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 293 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Self parking *

Offsite

  • Area shuttle within 22 km *

  • Beach shuttle *

  • Ski shuttle *

  • Shopping center shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Beach shuttle (surcharge)
  • Outdoor pool
  • Pool cabanas (surcharge)
  • Ski shuttle (surcharge)
  • Health club
  • Spa services on site
  • Spa tub
  • Pool sun loungers
  • Sauna
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 13
  • Conference space size (feet) - 16140
  • Conference space size (meters) - 1500
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Sleep well
  • Down comforter
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Urbano 136 Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

Trafalgar Bar - This bar specializes in Latin American cuisine. Happy hour is offered. Open daily.

Crowne Plaza Santiago’s small print

Also known as

  • Crowne Plaza Hotel Santiago
  • Crowne Plaza Santiago
  • Santiago Crowne Plaza
  • Crowne Plaza Santiago Hotel
  • Crowne Plaza Santiago Hotel
  • Crowne Plaza Santiago Santiago
  • Crowne Plaza Santiago Hotel Santiago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8:00 AM to 7:30 PM.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • The national sales tax (19%) may be charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

    Optional extras

    Self parking costs USD 20 per day

    Rollaway beds are available for an additional charge

    Buffet breakfast is offered for an extra charge of USD 22 per person (approximately)

    Airport shuttle service is offered for an extra charge

    Area shuttle service to the beach, shopping center, and ski area is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Crowne Plaza Santiago

    • Does Crowne Plaza Santiago offer free cancellation for a full refund?
      Yes, Crowne Plaza Santiago does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Crowne Plaza Santiago?
      Yes. Self parking costs USD 20 per day.
    • Is there a pool at Crowne Plaza Santiago?
      Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 7:30 PM.
    • Are pets allowed at Crowne Plaza Santiago?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Crowne Plaza Santiago?
      You can check in from 3 PM to midnight. Check-out time is noon.
    • Are there restaurants at or near Crowne Plaza Santiago?
      Yes, there's an onsite restaurant that serves Mediterranean cuisine.
    • Is airport shuttle service offered by Crowne Plaza Santiago?
      Yes, an airport shuttle is available.

    Recent reviews

    Very Good 8.2 From 216 reviews

    Very Good 8.0
    July, 2019
    The Staff are absolutely fantastic! Available for every little need and so nice. I had a little trouble with heat and the hair dryer but that wasn't too bad. The location was great and everything you might need is on site. I would highly reccomend for the value.
    Susan, us2 night family trip
    Very Good 8.0
    Be VERY careful at night within the immediate vicinity of this hotel. My iPhone was ripped out of my hands (i.e. stolen) by a guy riding down the sidewalk on a bike at a high rate of speed (on the same side of the street as the hotel, about a 30-second walk from the hotel’s entrance) at 8.15pm, last Wednesday night 5/22/19. The staff was helpful in allowing me to make the necessary phone calls shortly thereafter and also helped me use the guest computer next to the front desk. The room was comfortable. Nice bed. Great room rate.
    David, us2 night trip
    Exceptional 10.0
    Loved it!
    Great hotel in excellent location for walking around Santiago.
    John, ca5 night romance trip
    Exceptional 10.0
    Great location. Excellent service.
    Great location. Easy walking distance to good restaurants and most of the important historical sights. Nice hotel bar with live local musicians. Staff was very welcoming. Older hotel but well maintained. We would definitely stay here again.
    Joshua, us3 night romance trip
    Exceptional 10.0
    All good, friendly and helpful staff, service was good
    darren, gb2 night romance trip
    Exceptional 10.0
    Excellent service and friendly staff
    I very much enjoyed my stay. The service was excellent and the staff very helpful and friendly. They answered all my questions. I was lucky to be upgraded to the concierge floor based on the price paid along with my IHG membership. Excellent concierge service and wonderful food.
    Lesley, us1 night trip
    Fair 4.0
    Really disgusting.
    Honestly, on of the worst hotels i have every stayed in. Walls in the hallway were scuffed and filthy to the point that it look like i was in a cheap roadside motel. The first room I was assigned already had people in it, the second room had a smell of cigarette smoke and had a dirty bathroom. I finlally stayed in my third room, but it was in rough shape as the baseboards were falling apart and the carpet was gross. This hotel needs a serious renovation, it is more in line with 2 star hotel options in its current condition.
    ca2 night business trip
    Very Good 8.0
    Will stay again
    Good location. Room was comfortable. No problem with WiFi in the room. Excellent buffet breakfast. Overall a good experience.
    Andre, us2 night romance trip
    Exceptional 10.0
    Loved our stay five star service
    Excellent hotel in convenient location. We had to rush to hospital emergency and staff responded with care and attention We upgraded to executive suite well worth extra value Strongly recommend
    Ian, us4 night family trip
    Very Good 8.0
    Great Stay
    Fine hotel. On a main road. Has easy parking. Excellent staff, fluent in English. Large room on executive level, well air-conditioned and quiet, looking out across the city to a mountain. Hotel renovated but needs new carpets. Small but very good breakfast in executive lounge. A pricey but delicious hotel restaurant, at least the fish and seafood we tried for lunch. Room service prompt but food decent rather than special. Has a Starbucks. Close to Fuente Alemana, a marvelous sandwich restaurant. Close to banks and ATM and money exchange, within walking distance of a good bakery and a supermarket. Near downtown but beware the expensive hotel taxis which charge a flat fee - very clean taxi though. And you can get cheaper taxis at the street. Bus service just outside hotel. Surrounding area full of minimarkets and restaurants.
    Paul, ca5 night romance trip

    Crowne Plaza Santiago

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