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All properties in Tokyo, Tokyo (prefecture), Japan
1 room, 2 adults

The Okura Tokyo

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Refrigerator
  • Dry cleaning/laundry service
2-10-4 Toranomon, Minato-ku, Tokyo, Tokyo, 105-0001, Japan

Luxury hotel with 5 restaurants, near Tokyo Tower
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Refrigerator
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Everything was perfect. Clean and spacious room. Amazing view of the city. Quiet and…Dec 21, 2019
  • Great staff; very helpful and friendly. Very nice gym and pool.Mar 11, 2020

The Okura Tokyo

from €394
  • Club Room Corner Twin Non-smoking (Breakfast & Club Lounge Access Included), 56sqm-602sqft
  • Club Room Bath with view Twin Non-smoking (Breakfast & Club Lounge Access Included), 48sqm-516sqft
  • Club Room Bath with view King Non-smoking (Breakfast & Club Lounge Access Included), 48sqm-516sqft
  • Club Room Twin Non-smoking (Breakfast & Club Lounge Access Included), 48sqm-516sqft
  • Heritage Room Corner King Non-smoking (Breakfast & Club Lounge Access Incl., Minibar free, 60 m2)
  • Heritage Room Bath with view Twin Non-smoking (Breakfast & Club Lounge Access Incl., Minibar free)
  • Heritage Room Bath with view King Non-smoking(Breakfast & Club Lounge Access Included, Minibar free)
  • Heritage Room Twin Non-smoking (Breakfast &Club Lounge Access Included, Minibar free), 60sqm-645sq
  • Heritage Room King Non-smoking 53sqm(Breakfast and Club Lounge Access Included, Minibar free), 53sqm
  • Room, 2 Twin Beds, Non Smoking, Corner (Prestige, 56 m2)
  • Room, 1 King Bed, Non Smoking, Corner (Prestige, 56 m2)
  • Room, 2 Twin Beds, Non Smoking, City View (Prestige, Bath with view, 48 m2)
  • Room, 1 King Bed, Non Smoking, City View (Prestige, Bath with View, 48 m2)
  • Room, 2 Twin Beds, Non Smoking (Prestige, 48 m2)
  • Heritage Room Corner King Non-smoking with Balcony (Breakfast &Club Lounge Access Included, Minibar)
  • Heritage Room Bath with view Twin Non-smoking with Balcony (Breakfast & Club Lounge Access Included)
  • Heritage Room Bath with view King Non-smoking with Balcony (Breakfast & Club Lounge Access Included)
  • Room, 2 Twin Beds, Non Smoking, City View (Prestige, Bath w/view & Upper Floor)
  • Room, 1 King Bed, Non Smoking, City View (Prestige, Bath w/view & Upper Floor)
  • Room, 2 Twin Beds, Non Smoking (Prestige, Upper Floor, 48 m2)
  • Heritage Room King Non-smoking (Breakfast &Club Lounge Access Included, Minibar free), 63sqm-678sq
  • Club Suite Twin Non-smoking (Breakfast and Club Lounge Access Included),106sqm-1140sqf
  • Club Suite Twin Non-smoking (Breakfast and Club Lounge Access Included),96sqm-1033sqft
  • Clun Suite King Non-smoking (Breakfast and Club Lounge Access Included),106sqm-1140sqf
  • Heritage Corner King Smoking with Balcony(Breakfast and Club Lounge Access Included, Minibar free),
  • Heritage Corner King Smoking(Breakfast and Club Lounge Access Included, Minibar free), 60sqm-645sqft
  • Heritage Suite Twin Non-smoking(Breakfast and Club Lounge Access Included, Minibar free), 120sqm-129
  • Heritage Suite Twin Non-smoking with Balcony(Breakfast and Club Lounge Access Included, Minibar free
  • Heritage Suite Twin Smoking with Balcony(Breakfast and Club Lounge Access Included, Minibar free), 1
  • Heritage Suite King Non-smoking(Breakfast and Club Lounge Access Included, Minibar free), 120sqm-129
  • Heritage Suite King Non-smoking with Balcony(Breakfast and Club Lounge Access Included, Minibar free
  • Heritage Room Bath with view Twin Smoking with Balcony(Breakfast and Club Lounge Access Included, Mi
  • Heritage Room Bath with view King Smoking with Balcony(Breakfast and Club Lounge Access Included, Mi
  • Heritage Room Twin Smoking(Breakfast and Club Lounge Access Included, Minibar free), 60sqm-645sqft
  • Heritage Room King Smoking 63sqm(Breakfast and Club Lounge Access Included, Minibar free), 63sqm-677
  • Prestige Corner Twin Smoking, 56sqm-602sqft
  • Prestige Corner King Smoking, 56sqm-602sqft
  • Prestige Room Bath with view Twin Upper floor Smoking, 48sqm-516sqft
  • Prestige Room Bath with view King Upper floor Smoking, 48sqm-516sqft
  • Room, 2 Twin Beds, Smoking (Prestige, Upper Floor, 48 m2)

What’s around The Okura Tokyo

Landmarks

  • In Minato
  • Tokyo Tower - 15 min walk
  • Tokyo Imperial Palace - 27 min walk
  • Shinjuku Gyoen National Garden - 2.7 mi / 4.3 km
  • Meiji Jingu Shrine - 4.1 mi / 6.6 km
  • Tokyo Dome - 4.4 mi / 7.1 km
  • Yoyogi Park - 5.3 mi / 8.5 km
  • Ueno Park - 7.3 mi / 11.7 km

Getting around

  • Narita Intl. Airport (NRT) - 50 min drive
  • Haneda Airport (HND) - 24 min drive
  • Shimbashi Station - 23 min walk
  • Hamamatsucho Station - 27 min walk
  • Yurakucho Station - 3 min drive
  • Kamiyacho Station - 6 min walk
  • Toranomon Hills Station - 7 min walk
  • Roppongi-itchome Station - 9 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 508 rooms
  • This hotel is arranged over 41 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details. Breakfast is not included in the Breakfast rate plan for children age 11 and younger who stay free. Club Lounge Access is not included in the Club Room or Heritage Room for children age 11 and younger who stay free.
As a precautionary measurement against COVID-19, property management have installed alcohol-based hand sanitizers in lobbies, washrooms, and other public areas in the hotel.
Buffet meal service has been suspended at this property until further notice.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 20

Travelling with others

Children

  • One child (11 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking (limited)

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 32292
  • Conference space size (meters) - 3000
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2019
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Grab bar - near toilet
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Okura Fitness and Spa has 1 treatment room. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Yamazato - This fine-dining restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.

Sazanka - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Toh-Ka-Lin - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

All Day Dining Orchid - This restaurant serves breakfast, lunch, and dinner. Open daily.

Nouvelle Epoque - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Open daily.

The Okura Tokyo’s small print

Also known as

  • Okura Tokyo Hotel
  • The Okura Tokyo (Open on September 12 2019)
  • Okura Hotel
  • Okura Tokyo
  • The Okura Tokyo Hotel
  • The Okura Tokyo Tokyo
  • The Okura Tokyo Hotel Tokyo

Policies

Staff members may wear face masks at this property as a precautionary measure.
This property's club lounge is open 2-9 PM.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Rollaway beds are available for JPY 12100.0 per night

Breakfast costs between JPY 4840 and JPY 6050 for adults, and JPY 3025 and JPY 3025 for children (approximately)

Airport shuttle service is offered for an extra charge of JPY 44500 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Okura Tokyo

  • Does The Okura Tokyo offer free cancellation for a full refund?
    Yes, The Okura Tokyo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at The Okura Tokyo?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at The Okura Tokyo?
    Yes, there's an indoor pool.
  • Are pets allowed at The Okura Tokyo?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at The Okura Tokyo?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near The Okura Tokyo?
    Yes, there are 5 onsite restaurants. Nearby restaurants include Nobu (1-min walk), Tully's Coffee (3-min walk), and DOUTOR (4-min walk).
  • Is airport shuttle service offered by The Okura Tokyo?
    Yes, an airport shuttle is available. The charge is JPY 44500 per vehicle one-way.
  • What is there to do near The Okura Tokyo?
    Recommended spots to visit include Tokyo Tower (15-min walk) and Tokyo Imperial Palace (1.4 mi), along with Shinjuku Gyoen National Garden (2.7 mi) and Meiji Jingu Shrine (4.1 mi).

Recent reviews

Superb 9.2 From 61 reviews

Exceptional 10.0
Perfect!
as4 night family trip
Very Good 8.0
It is my 2nd stay in this newly reopen The Okura Tokyo hotel. The hotel itself is pretty perfect as my 1st stay except my reception experience this time. I did not mark down her name but she was rough in her tone whatever questions I asked like I asked why took one more time of my passport photocopy since I was hotel only 1-1/2 months ago. She said she had found my record but it was required, that was it. Then I asked my second question about breakfast whether we can go both Western and Japanese style breakfast, she simply said “of course”, that was it. I find she was not serving true Japanese manner especially compared my 1st stay which was almost perfect, so this time I bring my daughter here.
Pang Yuen, hk2 night family trip
Exceptional 10.0
Amazing brand new hotel with heritage background
We absolutely loved our stay at the Okura Tokyo! Not only was the room big in size, the service was amazing! They were able to help with many restaurant reservations! We would definitely stay here again next time we’re in the city!
ca1 night trip
Exceptional 10.0
pricey but very comfortable
Pillows were too hard, but otherwise the room was super comfortable and well-designed. The lobby still retains the great design elements of the original hotel, but the rooms are on another level. massive windows by the bathtub offer a great view of the city. Really nice pool too.
david, us3 night trip with friends
Exceptional 10.0
Excellent!
Everything is great except location is a bit far from metro. Some minor stuff is the towers are too new that some tiny cotton thread fell off
hk4 night romance trip
Good 6.0
not very easy to navigate in the hotel or even the adjacent area
Kwok Ho, hk3 night business trip

The Okura Tokyo

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