Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Isla Holbox, Quintana Roo, Mexico
1 room, 2 adults

Casa HX

3.5-star3.5 stars
Av Pedro Joaquín Coldwell Predio 006, Manzana 0115, Zona 002, Lázaro Cárdenas, Isla Holbox, QROO, 77310, Mexico

3.5-star hotel with outdoor pool, near Holbox Beach
  • Free continental breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The staff and owners took the time to make sure if the little things were taken care of.Jan 25, 2020
  • Staff should improve their communications skills...most specifically English...Jan 10, 2020

Casa HX

from €100
  • Cabana
  • Deluxe Room
  • Suite
  • Master Suite
  • Suite, 1 King Bed with Sofa bed, Pool View

What’s around Casa HX

Landmarks

  • In a national park
  • Holbox Beach - 1 min walk
  • Yalahau Lagoon - 1 min walk
  • Passion Island - 4 min walk
  • Punta Coco - 7 min walk
  • Main Square - 24 min walk
  • Holbox Church - 25 min walk
  • Punta Mosquito Beach - 2.8 mi / 4.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46.6 miles/75 km
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 11 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Airport shuttle service is available on request from 8:00 AM to 7:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle from 8:00 AM to 7:00 PM *

Parking

  • No parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Pool umbrellas
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2019
  • Designated smoking areas
  • Rooftop terrace
  • Television in common areas
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
Freshen up
  • Private bathroom
  • Free toiletries
Stay connected
  • Free WiFi
Food and drink
  • Stovetop
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Roof Top HX - This rooftop bar serves breakfast and lunch.

Casa HX’s small print

Also known as

  • Casa HX Hotel Isla Holbox
  • Casa HX Hotel
  • Casa HX Isla Holbox
  • Casa HX Hotel
  • Casa HX Isla Holbox
  • Casa HX Hotel Isla Holbox

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 9:00 AM to 9:00 PM.
  • This property does not have elevators.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Airport shuttle service is offered for an extra charge of USD 250 per vehicle (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Casa HX

    • Is there a pool at Casa HX?
      Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
    • Are pets allowed at Casa HX?
      Sorry, pets aren't allowed, but service animals are welcome.
    • Is parking offered at Casa HX?
      Sorry, there's no parking at Casa HX.
    • Is airport shuttle service offered by Casa HX?
      Yes, an airport shuttle is available from 8:00 AM to 7:00 PM on request. The charge is USD 250 per vehicle one-way.
    • What are the check-in and check-out times at Casa HX?
      You can check in from 3:00 PM to 11:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Casa HX?
      Yes, there's an onsite restaurant.

    Recent reviews

    Exceptional 9.6 From 30 reviews

    Very Good 8.0
    Nice hotel, staff could improve
    Hotel is new and rooms are nicely appointed, this is the sister hotel to Spirit Holbox and you get access to facilities there too. Air-conditioning comes on only at night. Breakfast included but ordinary. Very good bikes on offer which are required as it is a distance to the centre for food options (taxi is $80-100 as opposed to $50 from the hotels at the northeastern end of the beach strip). Value is reflected in the price. Be prepared with insect repellent as there are lots of mosquitoes, particularly at the reception area when you are speaking to staff (who are behind a screen, but you are not!). I would suggest to the hotel that they spray/burn some repellent in these common areas to protect their guests, the gel repellent offered is not effective. Staff could also be a bit more attentive, this was the only hotel in my two week trip where no one volunteered to help with luggage - staff watched as I struggled to bring it up the stairs.
    sg1 night trip with friends
    Exceptional 10.0
    Great
    Great
    mx2 night trip
    Exceptional 10.0
    Home away from home
    This hotel was great, the location is a short way out of the center and unfortunately the roads were flooded which made getting around difficult, but the hotel put on free shuttles to carry guests around the island. The staff were so friendly and helpful. The highlight is their chef, who was wonderful! At this hotel we felt really at home.
    Robyn, gb3 night trip
    Exceptional 10.0
    Great, relaxing stay. Would return!
    The room was beautiful, bright and clean. We booked the "master suite" which had a large terrace with hammock, table and 2 chairs, and a hot tub. The outdoor area was super relaxing and had an ocean view, both north and west, which means you can watch the sunset from the terrace. The staff were super friendly and accommodating, and the breakfast was way better than most "continental" breakfasts (both the french toast and omelettes were on point!)
    Liam, ca4 night trip

    Casa HX

    Is the description of this hotel not correct? Tell us