The Sutton Place Hotel Vancouver

Photo gallery for The Sutton Place Hotel Vancouver

Primary image
Indoor pool
42-inch LCD TV with cable channels, TV, pay-per-view films
Premium bedding, minibar, in-room safe, desk
42-inch LCD TV with cable channels, TV, pay-per-view films

Overview of The Sutton Place Hotel Vancouver

VIP Access

The Sutton Place Hotel Vancouver

4.5 star property
Luxury hotel with spa, near Robson Street

8.8/10 Fabulous

1,876 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
The price is €280
Price available on 01/08/2022
Map
845 Burrard St, Vancouver, BC, V6Z2K6
Main amenities
  • Housekeeping (on request)
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness centre
  • Self parking
  • Spa tub
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Limo/town car service
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Downtown Vancouver
  • Robson Street - 1 min walk
  • Vancouver Art Gallery - 4 min walk
  • Granville Street - 4 min walk
  • St. Paul's Hospital - 5 min walk
  • Orpheum Theater - 6 min walk
  • Vancouver Waterfront - 10 min walk
  • Vancouver Convention Centre - 11 min walk
  • Canada Place - 12 min walk
  • Sunset Beach - 13 min walk
  • Harbour Centre - 13 min walk

Getting around

  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 4 min drive
  • Vancouver International Airport (YVR) - 24 min drive
  • Pitt Meadows, BC (YPK) - 49 min drive
  • Sechelt, BC (YHS-Sunshine Coast Regional) - 120 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 133 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 153 min drive
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 4 min drive
  • Vancouver Rocky Mountaineer Station - 5 min drive
  • Vancouver Waterfront Station - 15 min walk
  • Burrard Station - 5 min walk
  • Vancouver City Center Station - 7 min walk
  • Granville Station - 9 min walk

About this property

The Sutton Place Hotel Vancouver

Located 0.7 mi (1.1 km) from the airport, The Sutton Place Hotel Vancouver offers a great location, putting you within a short 10-minute walk of Robson Street and Vancouver Art Gallery. Guests can indulge in massages at the spa, and Boulevard Kitchen serves lunch and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers say good things about the comfortable beds and helpful staff. The property is only a short walk to public transportation: Burrard Station is 5 minutes and Vancouver City Center Station is 7 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 397 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Express check-in/out
  • Minimum check-in age – 19
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • On-site self-parking (CAD 50 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service

What to do

  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1986
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Languages spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • French
  • Japanese
  • Korean
  • Russian
  • Spanish

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free wired Internet
  • Phone

Food and drink

  • Microwave (on request)

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa. Services include massages. The spa is equipped with a sauna.

The spa is open selected days.

Dining

Boulevard Kitchen – This restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Gerard Lounge – On-site bar. Open selected days.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees
  • Pet deposit: CAD 40.00 per stay
  • Pets are allowed for an extra charge of CAD 40 per accommodation, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs CAD 50 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Sutton Place Hotel Vancouver
Sutton Place Hotel
Sutton Place Vancouver
Sutton Place
The Sutton Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel
The Sutton Place Hotel Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel Vancouver

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.5/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Always a great stay at this property. Room was so freshly renovated I am sure we were the 1st to stay in it since it was, it had the fresh carpet smell.
Paul, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Sofia, 2-night trip
Verified Hotels.com guest review

6/10 Good

Nicholas, 7-night business trip
Verified Hotels.com guest review

4/10 Fair

James, 1-night trip
Verified Hotels.com guest review

6/10 Good

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Irfan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best hotel stay ever.
We arrived around 2 am and we’re treat wonderfully. They upgraded our room from a double queen to a 2 bedroom King suite. Can’t say enough about how well we were treated.
Ella, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joshua, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Connie M, 2-night trip
Verified Hotels.com guest review