Grayton Hotel Dubai

4.0 star property
4-star hotel with spa, near BurJuman Mall

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Grayton Hotel Dubai

Photo gallery for Grayton Hotel Dubai

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Front of property – evening/night
Grayton Signature Room
Daily English breakfast (AED 70 per person)
Reception hall

Overview of Grayton Hotel Dubai

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
12A Street, Al Mankhool, Bur Dubai, Dubai
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • Health club
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
Feel at home
  • Children stay free
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

Classic Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Superior King Room

  • Sleeps 2
  • 1 King Bed

Executive Suite

  • 48 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Classic Twin Room

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

Grayton Signature Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Bur Dubai
  • BurJuman Mall - 7 min walk
  • Dubai Creek - 25 min walk
  • Dubai Cruise Terminal - 33 min walk
  • Gold Souk - 38 min walk
  • Dubai World Trade Centre - 4 min drive
  • Dubai International Convention and Exhibition Centre - 5 min drive
  • City Centre Deira - 5 min drive
  • Port Rashid - 7 min drive
  • La Mer - 6 min drive
  • Al Ghurair Centre - 7 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 15 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 36 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 50 min drive
  • Sharaf DG Station - 8 min walk
  • Burjuman Station - 13 min walk
  • ADCB Station - 16 min walk
  • Airport shuttle (surcharge)
  • Free beach shuttle


  • Golden Sands 10 - 5 min walk
  • Foodspot - 6 min walk
  • Second Cup - 5 min walk
  • Purani Dilli Dubai - 8 min walk
  • Yesterday Restaurant & Pub - 7 min walk

About this property

Grayton Hotel Dubai

Putting you a short five-minute drive from Dubai Creek and Dubai World Trade Centre, Grayton Hotel Dubai offers an airport shuttle (available 24 hours) for AED 200 per vehicle. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. Other highlights at this upmarket hotel include 2 bars/lounges, an outdoor pool and a poolside bar. Public transportation is only a short walk: Sharaf DG Station is 8 minutes and Burjuman Station is 13 minutes.


Afrikaans, Arabic, English, Filipino, French, Hindi, Russian, Spanish, Turkish, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 96 rooms
  • Arranged over 7 floors


  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site


  • Airport shuttle on request (available 24 hours a day)*


  • Free beach shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Lifeguard on site

What to do

  • Free beach shuttle

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station
  • Conference centre (861 square feet of space)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Pool loungers
  • Pool umbrellas


  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Health club
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Lockers available
  • Banquet hall


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Wheelchairs available on site
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Selected Comfort mattress

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features


Tamara SPA has 2 treatment rooms. Services include massages. The spa is equipped with a steam room. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: AED 200.0 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

Optional extras

  • English breakfast is offered for an extra charge of approximately AED 70 for adults and AED 45 for children
  • Airport shuttle service is offered for an extra charge of AED 200 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for AED 150.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 6 years old are not allowed in the swimming pool, health club or fitness facility, while guests under 6 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.


This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Grayton Hotel Dubai Hotel
Grayton Hotel Dubai Dubai
Grayton Hotel Dubai Hotel Dubai

Frequently asked questions

Does Grayton Hotel Dubai offer free cancellation for a full refund?
Yes, Grayton Hotel Dubai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grayton Hotel Dubai?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grayton Hotel Dubai?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Grayton Hotel Dubai?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grayton Hotel Dubai?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Grayton Hotel Dubai?
Yes, an airport shuttle is available. The charge is AED 200 per vehicle one-way.
What are the check-in and check-out times at Grayton Hotel Dubai?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at Grayton Hotel Dubai and nearby?
Grayton Hotel Dubai has 2 bars and a spa, as well as an outdoor pool and a steam room.
Are there restaurants at or near Grayton Hotel Dubai?
Yes, there are 2 on-site restaurants.
What's the area around Grayton Hotel Dubai like?
Grayton Hotel Dubai is in Bur Dubai, a short 8-minute walk from Sharaf DG Station and 7 minutes' walk from BurJuman Mall.







Staff & service




Property conditions & facilities




2/10 Poor

Mohamed, 1-night family trip
Verified guest review

2/10 Poor

The first day at the Hotel was good but during the stay someone - my doubt would be the housekeeping may have damaged the cover of the WC and when I saw the same I immediately informed the same to the Hotel and they started blaming me for the damage. Initially they started asking for a huge sum which got negotiated and I paid the same under dispute. Now comes the tricky part when we were having this argument, there was a certain gentleman who claimed to be a manager to whom I was explaining and without hearing me he would just keep on interrupting. The discussion went out of hand he started threatening us of consequences and kept on showing us a camera and then he called some security guy who dint care much about what was happening. When I told them I am not interested to have the discussion and we would want to know your names - he REFUSED to give his name or his email id also when I asked details of the general that also he said I will not give you. FRANKLY I DONT CARE HOW WELL YOUR HOTEL IS DOING BUT IF YOU DONT HAVE THE RIGHT GUYS TO HANDLE SUCH ISSUES THEN ITS JUST A HOUSE OF CARDS JUST WAITING TO FALL - IF THE RELEVANT PERSON IS READING - ITS FOR YOU TO AMEND - AS FAR AS I AM CONCERNED I WAS GOING TO RECOMMEND TO ALL MY FRIENDS IN BANGLADESH - BUT I WOULD NOT RECOMMEND DUE TO THE ATTITUDE OF THE STAFF!!
JAHIRUL HOQUE, 3-night business trip
Verified guest review

8/10 Very good

It is a very good property and off season prices were good . Only complain is that service is slow and in season it gets pricy . The restruant is expensive though food is tasty .
4-night business trip
Verified guest review

10/10 Exceptional

JULE, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful room and helpful staff.
Pierre, 2-night business trip
Verified Expedia guest review

8/10 Very good

Did not like the non availability of washers and dryers in the property.
Hanan, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

Shiby, 2-night trip
Verified guest review

10/10 Exceptional

Will definitely stay here again.
Micheal, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The room was nice, members of staff were very kind. Kudos to lady manager.
Aaron, 15-night trip
Verified Expedia guest review

10/10 Exceptional

Had a great stay. Staff was extremely kind and serviceable. Clean rooms and environment. Remember to try out their lounge and restaurant. Shout out to Ethisham. Great service, Man. Not forgetting the concierge staff. Thank you.
Doreen, 6-night family trip
Verified Expedia guest review