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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Antera Hotel & Residences

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Airport transportation
  • Elevator
Avenida 10 Norte esquina Calle 6, Col. Centro, Playa del Carmen, QROO, 77710, Mexico

3.5-star hotel with 2 restaurants, near Quinta Avenida
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Airport transportation
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • Beautiful hotel with the most comfy bed I've had in Mexico! Gorgeous rooftop with two…Feb 8, 2021
  • The staff is great.Jan 17, 2021

Antera Hotel & Residences

from €74
  • Luxe King Room
  • Luxe 2 Queen Room
  • Premium Jacuzzi Suite
  • One Bedroom Residence
  • One Bedroom Residence, Private Jacuzzi & Roof
  • Two Bedroom Residence
  • Two Bedroom Residence, Private Jacuzzi & Roof
  • Family Apartment, 2 Bedrooms
  • Family Apartment, 2 Bedrooms, Jetted Tub

What’s around Antera Hotel & Residences

Landmarks

  • In Downtown
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 3 min walk
  • Playa del Carmen Maritime Terminal - 8 min walk
  • Mamitas Beach Club - 12 min walk
  • Nuestra Senora del Carmen Catholic Church - 6 min walk
  • Playacar Golf Club - 32 min walk
  • Punta Esmeralda Beach - 44 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 69 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 1 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
Things to do
  • Beach towels
  • Number of outdoor pools - 2
  • Pool sun loungers
  • Spa tub
  • Pool umbrellas
Working away
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • Rooftop terrace
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Furnished balcony
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

YUM YUM - This restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.

BELMONTE - This restaurant serves breakfast, lunch, and dinner. Open daily.

Antera Bar - Onsite bar. Open daily.

Roof Bar - Onsite bar. Open daily.

Antera Hotel & Residences’s small print

Also known as

  • Antera Hotel Playa del Carmen
  • Antera Hotel
  • Antera Playa del Carmen
  • Antera & Residences Del Carmen
  • Antera Hotel & Residences Hotel
  • Antera Hotel & Residences Playa del Carmen
  • Antera Hotel & Residences Hotel Playa del Carmen

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests must contact this property in advance to reserve onsite parking. Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Cooked-to-order breakfast is offered for an extra charge of USD 14 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 45 per person (one-way)

Airport shuttle service for children up to age 12 costs USD 45 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Antera Hotel & Residences

  • Does Antera Hotel & Residences offer free cancellation for a full refund?
    Yes, Antera Hotel & Residences does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Antera Hotel & Residences?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Antera Hotel & Residences?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Antera Hotel & Residences?
    Yes, there are 2 outdoor pools.
  • Are pets allowed at Antera Hotel & Residences?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Antera Hotel & Residences?
    You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Are there restaurants at or near Antera Hotel & Residences?
    Yes, there are 2 onsite restaurants, featuring Asian cuisine. Nearby restaurants include Karen's (4-min walk), Los Fabulosos (4-min walk), and Fah (4-min walk).
  • Is airport shuttle service offered by Antera Hotel & Residences?
    Yes, an airport shuttle is available. The charge is USD 45 per person one-way.
  • What is there to do at Antera Hotel & Residences and nearby?
    Antera Hotel & Residences has 2 outdoor pools and 2 bars, as well as a spa tub and a garden.

Recent reviews

Superb 9.2 From 271 reviews

Very Good 8.0
Great hotel and location
Everything was great, the room was really nice and the staff was very helpful. Only downside is that there is a loud bar next door but we were able to sleep through the music which ended around 1a.m.
us4 night trip
Exceptional 10.0
Everything we had hoped for
Great location. Great prices. Clean and safe. I was very happy we made this choice and would recommend it to anyone.
Daniel, us4 night family trip
Very Good 8.0
I was pleasantly surprised how good everything was.
Igor, us4 night trip
Exceptional 10.0
We had a 2 bedroom 2 bath apartment with a killer rooftop patio just for our unit. Beds were comfortable and unit spacious. We could see the ocean from our unit
Christopher, us1 night family trip
Exceptional 10.0
Solo trip to Playa
Awesome room, smelled awesome, everything was super clean, great location. Only gripe I had was that as mentioned in other reviews, the bar next door plays til 3:00am or so.........wish I would have had a pair of earplugs but other than this 1 issue, it was awesome for the price.
Josh, us2 night trip
Exceptional 10.0
Nice place and convenient walking distance to most
Hotel was nice and clean. Rooftop pool and lounging area was great.
Bob, us1 night family trip
Very Good 8.0
The property is tropical, beautiful and local to everything. It is located two minutes away from the gorgeous beach. I personally loved the rooftop jacuzzi, room amenities and balcony view. Many restaurants, convenience stores and currency exchanging places located nearby. For the most part, the staff were friendly and attentive. With the exception of one staff member in reception who was nothing short of irritating and unprofessional. He made me almost miss my flight by five minutes! After witnessing another client having problems with him involving the hotel taxi service, I had confirmed my taxi arrangements the night before. The next morning this staff member didn’t find my reservation, made excuses when I showed him my receipt, and refused to refund for the service being more than 30 minutes late. Instead, he gave me the number to the head of reception to call and complain. When I called, I noticed it was directed to the reception desk where he hung up the calls. I finally managed to talk to someone else on the phone and then he took my luggage down to the garage and told me to follow him where he knew I would lose reception. He gave me an excuse that the taxi can only pick me up underground and not in front of the hotel. I had witness all his attempts to sabotage speaking with his supervisor, even telling me to call in three hours when his supervisor "wasn't sleeping”. I left disappointed, rushed and hungry to my flight. Everyone else was fairly pleasant.
HaydeeVasquez, us6 night trip
Exceptional 10.0
Good location, available complementary parking, friendly staff
Lu, us3 night trip
Exceptional 10.0
everything was amazing!! the location was on point!! right in the middle of everything... already planning my next trip back!!
jose, us3 night trip with friends
Exceptional 10.0
Great location & received great service from all the staff
Jason, us2 night trip

Antera Hotel & Residences